Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fast delivery service which I like.
I was looking for a colonial shirt and it was between 3 shirts. CS helped me differentiate the differences, so I could get the one I needed.
I was very happy with the customer service (about the item and placing the order. I will do business again.
Very pleased with the product and the shipping time.
Always wonderful the do business with. Great product. When you do need help just pick up the phone or E- mail them and there always willing to help. They really make me look goooood.
I belong to a Vintage Dance club, (Old Glory Vintage Dancers). In Utah. I get most of my costumes from Historical Emporium because they have my size available (a challenge) and the styles for the Balls I attend.
This. Is the place to go thy have everything you could posably need for Historical dress they have helped dress the wife&I to take home prizes at $#*!inson on the Strand
The blouse was for my granddaughter. We used the measurement chart & it fits great & looks good. This is the 2nd blouse we bought to go with a hoop skirt we also purchased here. She loves going out dressed in character.
A beautiful & high quality hat. It fits me perfect
All products are as depicted and delivered immefiately. A well-run organization. Highly recommendef.
EXCELLENT Transaction, GREAT Item, VERY Satisfied Customer! Would recommend HIGHLY!
I bought a costume badge. I tried to buy a pair of pants, vest and shirt. They were sold out of everything I needed. I was shocked. I could have had a pair of pants made, but it would have taken weeks. I didn't have the time. I will look again, but if they are out of all the things I need again, it will be my last time to shop with them. Too bad too! I like their service.
I was required to purchase costume. Excellent quality.
Great product. Will order from again
This was a first time purchase for me. But it won't be the last time!
What can I say that hasn't been said before? Historical Emporium is truly one of the best! The quality of the products, the reasonable prices, fast delivery and A1 customer service! It doesn't get much better than this... They set the bar for customer satisfaction... It is always a pleasure to shop with them...
The quality of the products we received was excellent and the order was received promptly. The aviator helmet size M was very small, but with a phone call the issue was resolved and a larger helmet should arrive in time for the event!
Thanks, folks!
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.

