Historical Emporium

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Historical Emporium

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

Instant Feedback

2 reviews

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Dan H.
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Shipping and Delivery was super fast
August 22, 2018

Shipping and Delivery was super fast -- They told me very little shrinkage -- correct little to no shrinkage to the pants. Looked good and felt good. Excellent.

Date of experience: August 22, 2018
steven K.
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A few years ago I ordered the men's boater hat and it became my mom's favorite thing. When she died I wore it in her honor at the funeral. When I moved away from that city, my stepfather asked if he could keep that hat as a goofy memory of that day and my mom. So I had to order another, and both were perfectly described and shipped quickly and arrived in terrific condition. Now living in savannah, it seems like a good hat to have.

Date of experience: August 21, 2018
Wayne S.
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Both the products sold at Historical Emporium and the service given by its staff is of excellent quality. Thank you!

Date of experience: August 21, 2018
Theater C.
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Historical Emporium is our go-to resource whenever we need well made, period appropriate costumes for our local theater company. Unlike most online resources, if I submit a 'special instruction' note upon ordering, someone actually reads it and responds with an answer immediately! They have shipped immediately when the item is in stock, have offered great options when there are challenges but always delivered on whatever solution that is agreed. The product quality is superb - worth the price since they wash, wear and last well. We bought the Bard shirt for our tall, long armed Shakespearean actor (who happens to be my son!) and their sizing and descriptions are actually accurate - this in NOT the case with other suppliers! It came as quickly as I needed it - and as promised and was so fantastic, we actually bought another that likewise arrived quickly enough for use during the show run. Terrific! We are very satisfied customers and recommend them highly.

Date of experience: August 18, 2018
Jim B.
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N/a
August 17, 2018

N/a

Date of experience: August 17, 2018
Tony E.
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Just xelaint services
August 17, 2018

Just xelaint services

Date of experience: August 17, 2018
Robert D.
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You have some very unique products!
August 17, 2018

You have some very unique products! At good prices!

Date of experience: August 16, 2018
Tracy b.
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Loved the vest and accessories
August 17, 2018

Loved the vest and accessories. Thank you!

Date of experience: August 16, 2018
Robert A.
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Excellent product and service, I am a return customer, and it only gets better each time. Thank you for providing these products.

Date of experience: August 16, 2018
Barryn V.
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I was very surprised how quickly The Vest that I had ordered came... (Faster than Amazon). I have bought vests for more money but less quality than this. I am already ordering another canvas vest in Walnut. I'm a professional magician and have already converted the first vest into a Magical storehouse of pockets. I only wish that these canvas vests Had their own inside pockets. (Even two inner pockets on each side... (can't have everything)

Date of experience: August 16, 2018
Lee O.
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I've purchase many items from the Historic Emporium and I've been pleased with all my purchases thus far.

Date of experience: August 16, 2018
John D.
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The brushed cotton coat will need alteration to enhance the fit.

Date of experience: August 16, 2018
Kathryn L.
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Very easy to navigate site and product matched description

Date of experience: August 16, 2018
Phil C.
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Bought the Miners suit
August 16, 2018

Bought the Miners suit. Very fast shipping. Very helpful customer service. Great quality. Love it

Date of experience: August 16, 2018
Nae N.
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Great company!
August 16, 2018

Great company! Great products! Great Service!

Date of experience: August 16, 2018
Wayne I.
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Good quality and service
August 16, 2018

Good quality and service.

Date of experience: August 16, 2018
Mr S.
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Excellent service, quality product
August 16, 2018

Excellent service, quality product.

Date of experience: August 16, 2018
Jeff Q.
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Nice people
August 16, 2018

Nice people. Cool stuff

Date of experience: August 16, 2018
robert H.
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Everything was just as said
August 16, 2018

Everything was just as said. Perfect.

Date of experience: August 15, 2018
Dave P.
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Excellent in every way
August 16, 2018

Excellent in every way

You can expect me for more business

Thanks

Date of experience: August 15, 2018

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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