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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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We were hoping it would be delivered on time for an event but it wa day late...oh well! Next event will wear it.
Sizing was pretty accurate, shipping was fast, and the quality was superb
I have repeatedly ordered various pieces of clothing and have always been very satisfied with the service and the products. I am a "Cowboy Action Shooter " (a shooting competition using Victorian equipment, clothes and guns). Very frequently we have to set up and tear down the target range. It involves moving steel targets and stands. The work clothes I buy are not just for show. They take a pounding but they come back for more. The fit and cut is very work oriented. They wear WELL!
Aswesome vest. Very dressy for summer wear.
Very nice and high quality hard to find period clothes, I have purchased many times before and I will again.
The fit and fabric are great! I am kind of a fabric snob and loved the feel and look of the fabric used and the cut of the jacket trims my shape! Thanks! Will be back again for more goodies!
Good product. Great delivery time. Will be ordering more products.
The vests we ordered ar hig quality and much more than we expected for the price. Large sizes for the bug guys are especially appreciated.
This is the first order i have placed with HE. The item arrived within 3 days and is exactly what i expected. I haven't worn it yet but will at the next cowboy shoot next month.
I will order from HE again when the need arises.
Thanks,
Glenda Kersten
My hat arrived more quickly than I had expected. The hat is exactly what I wanted, perfect fit and well made. I am involved in historical re-enacting and got plenty of compliments on the hat from people who know hats. I will definitely shop here again when the opportunity arises. Thank you so much. A well satisfied customer.
All was well
Excellent overall shopping experience, obviously U.S.P.S. Is much faster and more efficient than U.P.S.
Great company
I'm a repeat customer. Very satisfied with everything I've purchased. Recommend you to others and will continue to shop your website.
Have placed a number of orders and never had a problem, that's why i keep coming back.
Prices are little high
Shopping online is fast and very easy. Service is very fast. Price is grate, for a very good product.
Well made, with good leather. Very happy with company, and there service, and I am sure I will shop
Here more as t have in the past. I have never had any type of problems, of any type.
Very good
I had questions regarding a purchase that were answered within 1-2 days. And was very happy with the quality if our purchase!
The service from Historical Emporium is outstanding. I have contacted them regarding sizing on a number of purchases and they have spent the time to really be of help. They always remind me that the products are returnable, but with the help of their service department, I have been able to select the size and quality that met my needs so nothing has gone back. I have purchased pants, boots and accessories and each has been as expected or better. With the selection available, that is no small complement.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members