Historical Emporium

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Historical Emporium

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

Instant Feedback

2 reviews

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Elena T.
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I have ordered fingerless lace's gloves
August 16, 2018

I have ordered fingerless lace's gloves. It was delivered an a few days. I was surprised and very pleased. I like gloves, they are so pretty and fit just perfectly. Thank you very much.

Date of experience: August 15, 2018
Jonathan T.
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The holster I bought was high quality and price right I would highly suggest it to anyone looking for a western holster

Date of experience: August 13, 2018
Lisa G.
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Excellent service and quality
August 13, 2018

Excellent service and quality

Date of experience: August 13, 2018
William P.
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Very impressed with the quick service
August 13, 2018

Very impressed with the quick service. Product looks good.

Date of experience: August 13, 2018
Mark L.
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Excellent product
August 13, 2018

Excellent product. Well-packaged and promptly shipped. I have purchased a variety of products from Historical Emporium over the last several years, and have been very satisfied with the quality of every item

Date of experience: August 12, 2018
Charles D.
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Very fast order processing
August 13, 2018

Very fast order processing. What I ordered is what I got, and packaged so that my items arrived safely. No hassles and no confusion. That's the definition, to me, of excellent customer service.

Date of experience: August 12, 2018
MooCowDanger I.
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Absolutely love all of the products I received from HE. The quality is amazing and they fit as described. To be honest, I was shocked (and still am) at the quality of the items. I would not hesitate to recommend this site to friends and family alike.

Date of experience: August 12, 2018
Dana S.
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Very happy
August 11, 2018

Very happy

Date of experience: August 10, 2018
Kristian C.
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Vests are really nice
August 10, 2018

Vests are really nice. Slightly shorter than expected, but not too much to the point it's bad.

Date of experience: August 10, 2018
Mary G.
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I was in a last minute rush to get a new Victorian Era outfit. I called on a Monday and spoke with Meghan. She was extremely helpful in figuring out the correct sizes for the blouse and skirt I wanted. The blouse was a bit tight but I let out the darts and it fit better. The skirt was perfect. Meghan assured me that I would receive my outfit in plenty of time for my Friday deadline. They arrived on Wednesday which did give me time to make the adjustments on the blouse. Meghan was wonderful, polite, friendly, professional and extremely helpful. I highly recommend Historical Emporium for the service, quality of their clothing and speedy delivery. I will definitely order from them again.

Date of experience: August 10, 2018
david f.
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Service was good
August 10, 2018

Service was good

Date of experience: August 10, 2018
Dave G.
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I bought a black Hollister and I bought a brown one a few weeks later they are bowls of good quality and the service was fantastic I received them and got them in the mail before I realized that they were ready to be picked up thank you good service and good product I shouldn't complain about the price but I have to complain about something

Date of experience: August 10, 2018
Karen A.
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Items were sent out right away since they were in stock. Have always found Customer Service to be very helpful.

Date of experience: August 10, 2018
Michelle M.
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I have always loved the service and quality of the clothing.

Date of experience: August 9, 2018
Gerd l.
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Outstanding quality and excellent service highly recommend your product. Thankyou... Gerd from oz

Date of experience: August 9, 2018
Devin E.
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Sadly the frames are too small for my face but will make great for my nephews Halloween costumes

Date of experience: August 9, 2018
KC M.
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I expected my order to arrive in 2 weeks, based on the estimate given when I placed the order... got it all in about 2 days! My only suggestion to Historical Emporium is to put some colored background behind your white shirts etc, I would have got a few more things, but the white shirts on white background made it very difficult to see. Keep up the great work! And Thank you!

Date of experience: August 9, 2018
Steve B.
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The derby and tie will go with my vest and dress shirt. I play Vintage Base Ball and we play by the rules of 1860. I also umpire a few games and have to look the part.

Date of experience: August 9, 2018
John m.
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The jacket showed up a week earlier that we thought it would. The quality was top notch and impressed my friend. Its hard to find these idems in canada so Thanks!

Date of experience: August 9, 2018
Zeke D.
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Great company
August 9, 2018

Great company. Ordered one size and it was to large. I called the company and they told me the size I should have and mail it back and they would send me the right size. They told me to write refused on the box and take it to the post office box and they would send it back for no cost. It cost me nothing to exchange it.

Date of experience: August 9, 2018

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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