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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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My wife wanted this mans shirt. We were unable to ascertain the right size. We call customer service. They went and measured which mans size would fit. The lady was friendly and happy to do it. I was impressed and it fit perfectly. I highly recommend Historical Emporium.
It was exactly what I expected and very happy with product and the prompt service.
Site was easy to navigate. Product exceeded expectation but it was the delivery time that truly impressed. Product arrived in less than a week. Due to the wrong size, I did a return. The replacement product was delivered within 7 to 8 days of when I mailed the return back!
A very good buying experience.
Good products, excellent choices, great service
The folks at HE are great. They answered my questions promptly and were very helpful.
Great prices, quality garments, quick delivery...what's not to love? I highly recommend doing business with these guys, great all around
This is the fifth time I have ordered from you good folks. Every time (to include this one), I have received exactly what I ordered in a reasonable time. The sale price on these two silk vests was impossible to pass up. The fact that the USPS couldn't seem to get this particular shipment to my door for a period of 3 1/2 days after it arrived at the local distro center is NOT your fault at all - the shipment originally made it from California to Maryland in just two days, the rest was on the USPS.
Fantastic products and excellent service and delivery time, considering I live in Australia. Who knows? I'm sure I'll be back another day...
I had been looking at the product that I purchased for several years and never acted on it. The price had risen some over the few years as expected. I decided to purchase and expected a much longer arrival time. However, it came within a few days and the product was as well and even better than I expected. It was worth the wait. I am very satisfied. Thank you for the follow up.
Product was described well and shipped fast.
I'm very happy with my purchase. It came before I expected it, and I've gotten a few compliments on how cool it is. I intend future purchases.
The service was great and the holsters met my expectations!
I'll be back!
It was fast, quick, and the items look great
I ordered my 44 magnum bandoleer and had it within a few days and it was just what i was hoping for. Could not be more pleased.
Fast service! Products were exactly as advertised. Will shop here again.
Great online store! Service is outstanding.Delivery times reasonable...I recommend this site to all who ask where i got my clothes.
Great as always, will continue to recommend our site
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members