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From the business
About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Awesome as always only thing that could get better is more pictures of items. But that could be more on the hands of the auction company putting on sale.
Awesome folks at Barber Auctions in Sulpher Springs AR!
Bidding through the HiBid website and then dealing with the nice people at the local auction house made this a really great auction experience.
Thank you, Shootinok! We're thrilled to hear you had a great auction experience with Barber Auctions in Sulphur Springs, AR. Your positive feedback means a lot to us. Happy bidding!
When an issue happens this site does respond, take responsibility or reaches out the auction's warehouse to do the right thing or back up the customer. Same thing with better business bureau, you are in your own to support and help yourself when the warehouse isn't truthful or fair so be ready for some frustration and dissatisfaction. Some ware house are awesome specially if they sell new thing but most are just trying to sneak broken things
Hey Carlos, we've reached out privately requesting additional information regarding your review to better assist you. We look forward on hearing from you. Thanks!
I was a first time buyer...I found it Quick,generous and worth every penny!
Brooklynn, we're thrilled to have been part of your first-time bidding experience! If there's anything more we can do to enhance your future auctions, feel free to let us know. Happy bidding!
From registering through pickup, everything was easy and efficient.
Thank you, Richard! We're delighted to hear that your experience, from registration to pickup, was easy and efficient. Your feedback is greatly appreciated. Happy bidding!
Good and service after the sale never a problem. Collect pocketknives a lot of choices.
Norris, thanks for the rave review! We're delighted to be your go-to platform for fast and reliable service. If there's anything specific you'd like to see or any way we can improve, let us know. Happy collecting!
The offerings were plentiful and of good standards.
Warren, we're thrilled to pleasantly surprise you! Thanks for choosing HiBid. If there's anything specific you loved or any suggestions you have for us, feel free to share. Happy bidding!
I like the bidding format on HiBid. The only thing that gets me is in the last moments of the bidding time when it goes to Live Bid - I wish it would not go away from the Watchlist page. Other than that, I think this is one of the best online auction platforms I have found, and I have used several over the last six years or so.
Mark, thanks for the high praise! We appreciate your feedback. If you ever have more insights or questions, feel free to share. Happy bidding and thanks for choosing HiBid!
Easy platform to use. Never have problems tracking bids watch items. Easy to find auctions close to your area.
David, we're delighted to hear that you find HiBid easy to use and efficient for tracking bids and watching items. We appreciate your positive feedback. If you ever need assistance or have more to share, feel free to reach out. Happy bidding!
Easy to look up specific items and bid on them. Won some great lots
Thank you, Michael! We're thrilled to hear that you found our platform easy to use and that you won some great lots. Happy bidding, and we appreciate your positive feedback!
Thank you, Ben! We're thrilled to hear you had an awesome experience bidding with us. Your satisfaction is our priority, and we look forward to more successful bids in the future!
I really enjoy the The variety of items to bid on. I always was afraid of bidding, but this website has made it easy and exciting.
Thank you, Nadya! We're delighted to exceed your expectations. Making bidding easy and exciting is our goal. Happy bidding, and we appreciate your positive feedback!
Had a little trouble on my end. Something locked up midway through the sale. I couldn't bid but I was able to monitor everything. I don't know what caused that.
Thank you for your positive feedback, Jerrold! We're glad you found the platform easy to follow. If you encounter any issues in the future, feel free to reach out to our support team for assistance. Happy bidding!
I'm having a great time on Hibid going to auctions and bidding on stuff that I actually love.
Thrilled to hear you're having a great time on HiBid, Shawn! It's wonderful to know you're finding items you love. Happy bidding, and enjoy the auctions!
Only problem I had was having my CC used in Toronto three different occasions. The actual user platform is quite easy.
Thank you for your positive feedback, Maria! We're glad you find our platform easy to use. Regarding the issue with your CC, we recommend checking your account security and reaching out to our support for assistance. Happy bidding!
My 1st time here. Very impressed with customer service.
Hi Gary, thanks for giving HiBid a try! We're glad to hear that you're impressed with our customer service. If you ever need assistance navigating back to the catalog or have any questions, feel free to reach out. Happy bidding!
Trouble free so far, I am waiting for my items I won to arrive, so we will see, once they arrive
Thank you for your positive feedback, Dave! We hope your items arrive soon and meet your expectations. If you have any questions or need assistance, feel free to reach out. Happy bidding!
I've been using the site for some time now, and the new site looks good. But one thing I miss about the old site is the province/state you can browse or search in. Now when you search, it'll search the entire site unless you choose your region first. I don't want to be seeing things from the US if I'm in Canada and vice versa.
Thank you for your positive feedback, Joseph! We appreciate your input! Happy bidding!
I'm 73 years young and all was very smooth through all the steps.
Thank you, Michael! We're delighted to hear that your experience was smooth and enjoyable. If you ever need assistance, feel free to reach out. Happy bidding!
Thank you, Jeff! We're thrilled to hear that you had a great first-time experience. If you have any questions or need assistance, feel free to reach out. Happy bidding!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Allan! We appreciate your positive feedback. Your input helps us enhance the user experience. Happy bidding!