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HiBid

4.1

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...


hibid.com
Lincoln, United States
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HiBid Reviews Summary

The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 19 days

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8,918 reviews

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Canada
1 review
0 helpful votes
Follow Marg I.
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Good. The three minute extension when there is another bid close to closing could be shortened. I missed bidding on other items because of that.

Date of experience: December 13, 2023
Ben C. — HiBid Rep
over a year old

Marg, we appreciate your feedback! We'll take note of your thoughts! If you have any more suggestions, feel free to share. Happy bidding!

Indiana
2 reviews
0 helpful votes
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I buy a lot of notre dame stuff. Every other week, a company from post falls idaho posts 3/4 if all posts of single notre dame cards that noone ever bids on! They re practically worthless. Yet, every other week...there tjey sre again. I counted the 6 first pages of 25 listings and 114 out of 150 listings were idahos cards with not a single listing of yhe 114 even having one bid! What a waste of time for everyone! The starting bid is usually 48 cents! Never get a single bid and they keep listing tnem, hogging all the room! I got to see 36 listings from all the other companies out of 150 total! Something should be done! The cards arent worth anything and i dont get to see other auctions items cause of this selfish idahoan auctioneer! It really sucks and i ve written tnem several please stop letters and even offered them 20 to quit listing all tnese worthless single cards. This should be illegal! Its grotesque!

Date of experience: December 12, 2023
Texas
1 review
0 helpful votes
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Honestly
December 13, 2023

Very good experience on bidding but would like the time to be cut down when live bidding starts. Thanks

Date of experience: December 12, 2023
Ben C. — HiBid Rep
over a year old

Brad, we appreciate your feedback! If you have any more thoughts or need assistance, feel free to let us know. Happy bidding!

Canada
1 review
0 helpful votes
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Easy to use
December 13, 2023

The platform is great. I am a partner of yours.however this client of yours is painfully unorganized.

Date of experience: December 12, 2023
Ben C. — HiBid Rep
over a year old

Teresa, we appreciate your positive feedback on our platform. If there's anything specific you'd like assistance with or any suggestions you have, please feel free to reach out. Thank you for choosing HiBid!

Canada
1 review
0 helpful votes
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Much better than the app
December 13, 2023

Did not crash like the app does
Can cut and paste the app
Love the website

Date of experience: December 12, 2023
Ben C. — HiBid Rep
over a year old

Trevor, thank you for your positive feedback! We're glad to hear you find our website more efficient. If you have any further suggestions or if there's anything else we can do to enhance your experience, feel free to let us know. Happy bidding!

Canada
1 review
1 helpful vote
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Bidding is easy.
December 13, 2023

I had a good time bidding, no one came in to place a bid with 8 seconds to go, that is annoying. It has been a while since I have taken part in this auction, I will be back soon.

Date of experience: December 12, 2023
Ben C. — HiBid Rep
over a year old

Mary, we're delighted you found the bidding process easy and enjoyable! We're looking forward to having you back at our auctions. If you ever need assistance, don't hesitate to reach out. Happy bidding!

Canada
1 review
1 helpful vote
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Items are well described in excellent detail with pictures and written descriptions.
Early bidding is convenient and when closing the soft close is awesome as you get time to outbid your competitors.

Date of experience: December 12, 2023
Ben C. — HiBid Rep
over a year old

Michael, we appreciate your fantastic feedback! It's great to hear that you enjoy the live auction experience, detailed item descriptions, and the convenience of early bidding. If you ever have more suggestions or questions, feel free to let us know. Happy bidding!

Canada
1 review
1 helpful vote
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Exciting
December 12, 2023

So much fun watching item countdown to see if you won

Date of experience: December 12, 2023
Ben C. — HiBid Rep
over a year old

Karen, we're thrilled to hear you find the auctions exciting! If you have any further concerns or need assistance, feel free to reach out. Happy bidding!

Louisiana
1 review
0 helpful votes
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Easy to use. Fast.
December 12, 2023

Site was used through an estate sale auctioneer. Auctioneer organized the sale, photos and uploading of photos and descriptions to HiBid site very quickly.

Date of experience: December 12, 2023
Ben C. — HiBid Rep
over a year old

James, we're delighted you found the site easy to use and fast! It's great to hear about your positive experience with the estate sale auctioneer. If you ever have more auctions to explore, we're here for you. Happy bidding!

Georgia
3 reviews
0 helpful votes
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Great
December 12, 2023

Better info on when bidding ends as well as emails about items bid on.

Date of experience: December 11, 2023
Ben C. — HiBid Rep
over a year old

John, we're thrilled you find our format appealing and appreciate our services! If you have any specific suggestions, we'd love to hear them. Happy bidding!

Texas
2 reviews
0 helpful votes
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Fast & Easy
December 11, 2023

No delays in bidding. The system was quick to accept my cc and then my bid.

Date of experience: December 11, 2023
Ben C. — HiBid Rep
over a year old

Thank you for your positive feedback! We're delighted to hear that your bidding experience was fast and smooth. If you have any further comments or suggestions, feel free to share. Happy bidding!

Texas
1 review
0 helpful votes
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This was my first time
December 11, 2023

Thinking I'm going to like online bidding now that I know how

Date of experience: December 11, 2023
Ben C. — HiBid Rep
over a year old

Welcome to online bidding! We're thrilled to be part of your first experience, Charlotte. If you ever have questions or need assistance, feel free to reach out. Happy bidding!

California
1 review
0 helpful votes
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Estate Sale
December 11, 2023

Plenty of time to evaluate each item and place a bid with the option to raise my bid or drop out.
I purchased 13 items relating to my old high school and artifact's of the city I left behind 34 years ago.
It was a great experience.
Chuck

Date of experience: December 11, 2023
Ben C. — HiBid Rep
over a year old

Hi Chuck, we're delighted to hear about your positive experience and meaningful purchases! If you ever have more nostalgia to explore or need assistance, we're here for you. Happy bidding!

Washington
1 review
0 helpful votes
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Had fun
December 11, 2023

Some items could definitely use better descriptions

Date of experience: December 11, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Garren! Delighted to hear we surpassed your expectations. We're here to make your bidding experience easy, exciting, and fear-free. Happy bidding!

Canada
1 review
0 helpful votes
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EXCELLENT and SO EASY
December 11, 2023

Hi there,
I love the HiBid platform. All the auctioneers are there. It's so easy to register. Even easier to bid. There's no worries and so much fun. Thank you!

Date of experience: December 11, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Janet! We're thrilled to hear you find HiBid excellent and easy to use. Making the bidding process worry-free and fun is our goal. Happy bidding and thank you for your support!

California
1 review
0 helpful votes
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I can't find any info on how to request shipping. I sent a message to the auction house, will follow up with a phone call.

Date of experience: December 10, 2023
Ben C. — HiBid Rep
over a year old

David, we have sent you a private message to help sort this issue!

Wisconsin
2 reviews
0 helpful votes
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The Big Tool Auction
December 10, 2023

Be experienced was smooth and clean and fun. And dealing with the people involved was also fun! Overall it was excellent!

Date of experience: December 10, 2023
Ben C. — HiBid Rep
over a year old

Hello Fred, we're thrilled to hear that your experience with HiBid was both smooth and enjoyable! Your satisfaction is our top priority, so if you have any specific feedback or concerns, please don't hesitate to reach out. We value your input and appreciate your ongoing support. Happy bidding!

Canada
1 review
0 helpful votes
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Great auction site
December 10, 2023

The online auction was very user-friendly. Got some great deals. So easy to bid. Just click the button and get the item you want.

Date of experience: December 10, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Nancy! We're delighted to hear that you found our auction site user-friendly and snagged some great deals. Bidding made easy is what we aim for. Happy bidding and enjoy your treasures!

Illinois
1 review
0 helpful votes
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I have been using HiBid for over 3 years now and never had an issue that amounted to anything. All is good.

Date of experience: December 10, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Bill! We appreciate your loyalty and are delighted to hear you've had a seamless experience with HiBid for over 3 years. If you ever need assistance or have questions, we're here for you. Happy bidding!

Michigan
1 review
0 helpful votes
Follow ANTHONY Z.
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Most experiences have been positive but some sellers do not have online payment systems which i think would be mandatory for an online auction. Some of the sellers shipping is confusing and not seamless with the experience

Date of experience: December 9, 2023
Ben C. — HiBid Rep
over a year old

Anthony, we would like to help you with this. We have reached out via private message to better assist with this issue.