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HiBid

4.1

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...


hibid.com
Lincoln, United States
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HiBid Reviews Summary

The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 20 days

Instant Feedback

8,833 reviews

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Pennsylvania
1 review
0 helpful votes
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Easy and Fast
December 6, 2023

My experienced was fast and very easy.First time in auction but I bid more and more

Date of experience: December 5, 2023
Ben C. HiBid Rep
over a year old

Thanks, Liza! We're delighted to hear your first auction experience was smooth and easy. If you ever have questions or need assistance, we're here to help. Happy bidding!

Texas
1 review
0 helpful votes
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Abundant treasures
December 6, 2023

We love the variety of different things offered by the many vendors.

Date of experience: December 5, 2023
Ben C. HiBid Rep
over a year old

Thank you, Brian! We're thrilled to provide a diverse range of treasures for you. Happy exploring and bidding on your mobile device!

Alabama
1 review
0 helpful votes
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Great experience
December 6, 2023

Great! Wonderful experience…………………………………………………………:::

Date of experience: December 5, 2023
Ben C. HiBid Rep
over a year old

Thank you, Angel! We're delighted to hear you had a wonderful experience. Happy bidding and exploring on HiBid!

Washington
1 review
0 helpful votes
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Great platform, performs well
December 5, 2023

I've used Hibid for several years now and am impressed with the sites' improvements over time. Stable, responds quickly, effortless

Date of experience: December 4, 2023
Ben C. HiBid Rep
over a year old

Thanks, Tom! We appreciate your loyalty and are thrilled to hear that you find HiBid to be a great platform with reliable performance. If you ever have further feedback or suggestions, don't hesitate to share. Happy bidding!

Canada
1 review
1 helpful vote
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Awesome!
December 5, 2023

Staff are very friendly and helpful. Auctions are awesome

Date of experience: December 4, 2023
Ben C. HiBid Rep
over a year old

Thank you, Leslie! We're thrilled to hear that you find our staff friendly and helpful. We appreciate your positive feedback and look forward to bringing you more awesome auctions in the future. Happy bidding!

Tennessee
1 review
0 helpful votes
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Prices are great, don't be afraid to travel to pick up great auction items.

Date of experience: December 4, 2023
Ben C. HiBid Rep
over a year old

Nick, thank you! We're delighted to offer a variety of treasures at great prices. Happy bidding, and enjoy your fantastic finds!

New York
1 review
0 helpful votes
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Bidding was enjoyable and fun.
December 4, 2023

Feels good to win a bid. At first I was nervous about entering a bid. I am not good with computers or data entry, but the system fell into place and I was a successful bidder on my first attempt. Can not wait until the next event opens.

Date of experience: December 3, 2023
Ben C. HiBid Rep
over a year old

John, we're thrilled to hear that bidding became an enjoyable and successful experience for you! Winning that first bid is always exciting. We look forward to having you at our next event. Happy bidding!

Illinois
1 review
1 helpful vote
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Online auction and bidding
December 4, 2023

No problems with the system and works great with no problems

Date of experience: December 3, 2023
Ben C. HiBid Rep
over a year old

Thank you, John! We're delighted to hear that you've had a seamless experience with our system. If you ever need assistance or have any feedback, feel free to reach out. Happy bidding!

Indiana
1 review
0 helpful votes
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HiBid is easy to use
December 3, 2023

Everything went well I do think the items being auctioned could have better descriptions but overall satisfied

Date of experience: December 3, 2023
Ben C. HiBid Rep
over a year old

Thank you for your feedback, Jeremy! We appreciate your suggestion about item descriptions. We're continuously working to enhance the user experience, and your input is valuable. If there's anything specific you'd like to see improved or if you have further suggestions, please let us know. Happy bidding, and we're delighted you had a positive experience overall!

Florida
1 review
0 helpful votes
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After logging in I found the auction and items I wanted to bid on. I placed my bid and edited till the auction ended to see if I won. Yeah, I got both items I was interested in, now I just have to go pick them up!

Date of experience: December 3, 2023
Ben C. HiBid Rep
over a year old

Fantastic to hear, Angella! We're thrilled you found the bidding process easy and straightforward. Congratulations on winning both items! If you ever have more auctions on your radar or any questions, feel free to reach out. Happy bidding

New Jersey
1 review
0 helpful votes
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Ok. If I have problem I call customer service and they solve any issue.

Date of experience: December 3, 2023
Ben C. HiBid Rep
over a year old

Thank you for sharing your thoughts, Barbara! We're glad to hear that you find our customer service helpful. If there's anything specific we can do to improve your experience further, please don't hesitate to let us know. We appreciate your feedback!

Canada
1 review
0 helpful votes
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Easy to do get yor bids in
December 10, 2023

It was a great experience all worked out great and got some great deals

Date of experience: December 3, 2023
Ben C. HiBid Rep
over a year old

Thanks for sharing your experience, Sheldon! We're glad you found it easy to get your bids in and scored some great deals. If you have any suggestions on how we can make your experience even better, feel free to let us know. Happy bidding!

Kentucky
1 review
0 helpful votes
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Great auction experience
December 3, 2023

Easy to follow the items and to bid on them. Bids were updated immediately and I was notified if I was outbid. I highly recommend this site.

Date of experience: December 2, 2023
Ben C. HiBid Rep
over a year old

Hi Joe, thanks for your glowing review! We're thrilled to hear that you had a great auction experience with us. Your recommendation means a lot, and if you ever have more feedback or questions, feel free to reach out. Happy bidding!

West Virginia
1 review
0 helpful votes
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Ouick and easy
December 2, 2023

Auctioneer sites are easy to find.
All I have to do is bid and pick up merchandise.

Date of experience: December 2, 2023
Ben C. HiBid Rep
over a year old

Thank you, Donna! We're glad you find our mobile experience quick and easy. If you ever have any questions or suggestions, feel free to let us know. Happy bidding!

New York
1 review
0 helpful votes
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Ejoyable
December 2, 2023

Great site i find to much to bid on,but have fun doing so.

Date of experience: December 2, 2023
Ben C. HiBid Rep
over a year old

Thanks, Harold! We're delighted to hear you're enjoying the experience and finding exciting items to bid on. If there's anything specific you'd like to see or if you have any questions, feel free to reach out. Happy bidding!

Michigan
1 review
0 helpful votes
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Happy with the process
December 2, 2023

My first time bidding, the instructions were easy to follow, and I picked up my product with no issues. Good experience.

Date of experience: December 2, 2023
Ben C. HiBid Rep
over a year old

Thanks, Brian! We're thrilled to hear that your first bidding experience went smoothly. If you ever need assistance or have more items to explore, we're here for you. Happy bidding!

Oklahoma
1 review
0 helpful votes
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Easy to use.
December 2, 2023

Everything went well until the closing of the auction it was hard to get a final bid made because the site didn't update immediately after each bid.

Date of experience: December 1, 2023
Ben C. HiBid Rep
over a year old

Thanks, Mike! We appreciate your feedback. We're glad you find the platform easy to use. Regarding the closing of auctions, we'll certainly look into improving the update speed. If you have any more suggestions or need assistance, feel free to reach out. Happy bidding on those diecast auctions!

Pennsylvania
1 review
0 helpful votes
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So far so good
December 2, 2023

Only been on for a about 1 year and my wife says. Do you really need that. Of course I do and find some good things and some good deals

Date of experience: December 1, 2023
Ben C. HiBid Rep
over a year old

Thanks, Mark! We're delighted to have you with us for the past year. Here's to many more great finds and deals. If there's anything specific you're looking for or if you have any questions, feel free to reach out. Happy bidding!

Kentucky
1 review
0 helpful votes
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Easily 1st Timers
December 1, 2023

Easy 1st time using this service to bid. We were able to purchase the furniture we were trying to buy.

Date of experience: December 1, 2023
Ben C. HiBid Rep
over a year old

Thank you, Gregory! We're thrilled to hear your first experience with us was a success. If you ever have more items in mind, we look forward to having you bid with us again. Happy bidding!

Texas
1 review
0 helpful votes
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Easygoing bidding.
December 1, 2023

Hats off to the algorithm designers! Simple, logical to make bids, follow bids, and updating bids.

Date of experience: December 1, 2023
Ben C. HiBid Rep
over a year old

Thank you, Steve! We're delighted to hear you found our bidding process straightforward and logical. If you ever have any questions or need assistance, feel free to reach out. Happy bidding!