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HiBid

4.1

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...


hibid.com
Lincoln, United States
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HiBid Reviews Summary

The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 20 days

Instant Feedback

8,832 reviews

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Kansas
1 review
0 helpful votes
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It was good
September 26, 2024

It was fun and watching the bid progress and getting the updates was very helpful

Date of experience: September 16, 2024
Texas
1 review
0 helpful votes
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Recept
September 26, 2024

Bidding is fine. But, I apparently won one lot on Mary Jo Reed auction and I never received the receipt in my email. So, no receipt no paperwork for pickup.

Date of experience: September 16, 2024
Audriana B. โ€” HiBid Rep
over a year old

Hi John, thanks for your review. Since some time has passed since you left it, we hope the issue was resolved. Typically, the seller is responsible for sending receipts and pickup information, so we recommend contacting the seller directly for assistance. If you continue to have trouble reaching them, please feel free to contact HiBid support at 844-775-4774, and weโ€™d be happy to help facilitate communication. We hope everything worked out for you!

Canada
1 review
0 helpful votes
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Thats ok
September 26, 2024

Your web page or app does not work enough fast to check products, photos...!

Date of experience: September 16, 2024
North Carolina
1 review
0 helpful votes
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Enjoy HiBid
September 26, 2024

I enjoy using HiBid to source items for resale. I can find unique things at a great price.

Date of experience: September 16, 2024
California
1 review
0 helpful votes
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Shipping Clarification
September 26, 2024

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Date of experience: September 15, 2024
Illinois
1 review
0 helpful votes
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Item disappeared
September 26, 2024

I was bidding on an item and it just disappeared. I contacted the auction company and they put in a manual bid. Not sure why I could no longer see the item. Tried with 3 different browsers.

Date of experience: September 15, 2024
Audriana B. โ€” HiBid Rep
over a year old

Thanks for your feedback, and sorry we didnโ€™t get back to you sooner. That sounds really frustratingโ€”especially when using multiple browsers and still not seeing the item.

Weโ€™re glad the auction company was able to step in with a manual bid, but if you ever run into this again, feel free to reach out to us as well so we can help troubleshoot in real time.

We appreciate you sharing your experience and hope future auctions go more smoothly.

Tennessee
1 review
0 helpful votes
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Great place to bid and buy
September 26, 2024

It went well easy to use. And set up a account. Did not have any problems what so ever.

Date of experience: September 15, 2024
Tennessee
1 review
0 helpful votes
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Bidden was fun and exciting
September 26, 2024

Bidner hybrid was very simple and easy with all kinds of acceptability to a great experience for anyone looking to bid on items in the futureI'
I would recommend this for anybody for a first time experience, exciting and fun to do to look for items that you would never find anywhere else for the prices you may get here

Date of experience: September 15, 2024
Iowa
1 review
0 helpful votes
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Great Site
September 26, 2024

It's a great site, easy to use for the most part but wish the pictures were bigger. I dislike when it decides to refresh during the auction as that can take awhile and I've lost out on a purchase during that time. Compared to other sites it beats them all hands down.

Date of experience: September 15, 2024
Kansas
1 review
0 helpful votes
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Great 1st experience ๐Ÿ˜€
September 25, 2024

We picked up at seller. Wonderful people to work with! Extremely nice & helpful. They had our items pulled & ready for pickup. They do also pack & ship. Said if we needed anything they were there to help. Will buy again ๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ

Date of experience: September 15, 2024
Indiana
1 review
0 helpful votes
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Next Best thing to Live Auction
September 25, 2024

Had a great time bidding, didn't win...but I gave it my best!

Date of experience: September 15, 2024
Tennessee
2 reviews
0 helpful votes
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Over charge!
September 25, 2024

I purchased a nightstand for $10. A $71 charge was placed against my account. I have never had this happen before.

Date of experience: September 15, 2024
Texas
2 reviews
0 helpful votes
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"I got it at an auction" is my favorite thing to tell to my friend when they complement my great purchases.

Date of experience: September 14, 2024
Texas
1 review
0 helpful votes
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I really like how easy it is to find local auctions and items. When using the app it doesn't refresh as fast as the website and sometimes you lose something even though there are a few seconds left.

Date of experience: September 14, 2024
Kentucky
1 review
0 helpful votes
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Easy to Use Platform- Won 2 Auctions
September 25, 2024

Very easy to use platform. Won 2 lots of vintage ponies within 2 hours of finding the site. Was an easy to use and pleasant experience.

Date of experience: September 14, 2024
Maryland
1 review
0 helpful votes
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Great way to sell things!
September 25, 2024

This is a wonderful way to sell a house full of belongings. It was easy and the auctioneers were extremely helpful and courteous. I would highly recommend them to others.

Date of experience: September 14, 2024
Colorado
1 review
0 helpful votes
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Sally's Sweetgrass Auction
September 25, 2024

Very smooth and nice folks. Will watch for their future auctions! Thanks!

Date of experience: September 14, 2024
Missouri
2 reviews
0 helpful votes
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Extremely high shipping price
September 24, 2024

$200+ shipping. Raised quote after I accepted it knowing my only options were pay the $200 ransom, drive 6 hours both ways to pick it up myself, or lose the $500 of merchandise I bid on.

Date of experience: September 14, 2024
Audriana B. โ€” HiBid Rep
over a year old

Thanks for your feedback, and apologies for the delayed response. We understand how frustrating unexpected shipping costs can beโ€”especially after a quote has been accepted.

Shipping rates and policies are set by each individual auction house, so we always recommend reviewing terms and contacting the seller directly before bidding on larger or long-distance items. That said, situations like this are never ideal, and we appreciate you bringing it to our attention.

We hope future auctions feel more transparent and hassle-free.

Indiana
1 review
0 helpful votes
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I love the ease of bidding!
September 24, 2024

I love how you can find things that are not local and have them shipped. Such a wide variety, easy one click bidding and paying makes shopping a breeze.

Date of experience: September 14, 2024
Indiana
1 review
0 helpful votes
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We Use HiBid Frequently
September 24, 2024

The platform makes bidding easy, and item search is helpful. Wish it had a save item search so I wouldn't have to repeat filling in search metrics.

Date of experience: September 14, 2024