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About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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It was fun and watching the bid progress and getting the updates was very helpful
Bidding is fine. But, I apparently won one lot on Mary Jo Reed auction and I never received the receipt in my email. So, no receipt no paperwork for pickup.
I enjoy using HiBid to source items for resale. I can find unique things at a great price.
After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!
I was bidding on an item and it just disappeared. I contacted the auction company and they put in a manual bid. Not sure why I could no longer see the item. Tried with 3 different browsers.
Thanks for your feedback, and sorry we didnโt get back to you sooner. That sounds really frustratingโespecially when using multiple browsers and still not seeing the item.
Weโre glad the auction company was able to step in with a manual bid, but if you ever run into this again, feel free to reach out to us as well so we can help troubleshoot in real time.
We appreciate you sharing your experience and hope future auctions go more smoothly.
It went well easy to use. And set up a account. Did not have any problems what so ever.
Bidner hybrid was very simple and easy with all kinds of acceptability to a great experience for anyone looking to bid on items in the futureI'
I would recommend this for anybody for a first time experience, exciting and fun to do to look for items that you would never find anywhere else for the prices you may get here
It's a great site, easy to use for the most part but wish the pictures were bigger. I dislike when it decides to refresh during the auction as that can take awhile and I've lost out on a purchase during that time. Compared to other sites it beats them all hands down.
We picked up at seller. Wonderful people to work with! Extremely nice & helpful. They had our items pulled & ready for pickup. They do also pack & ship. Said if we needed anything they were there to help. Will buy again ๐๐ผ๐๐ผ๐๐ผ
Had a great time bidding, didn't win...but I gave it my best!
I purchased a nightstand for $10. A $71 charge was placed against my account. I have never had this happen before.
"I got it at an auction" is my favorite thing to tell to my friend when they complement my great purchases.
I really like how easy it is to find local auctions and items. When using the app it doesn't refresh as fast as the website and sometimes you lose something even though there are a few seconds left.
Very easy to use platform. Won 2 lots of vintage ponies within 2 hours of finding the site. Was an easy to use and pleasant experience.
This is a wonderful way to sell a house full of belongings. It was easy and the auctioneers were extremely helpful and courteous. I would highly recommend them to others.
Very smooth and nice folks. Will watch for their future auctions! Thanks!
$200+ shipping. Raised quote after I accepted it knowing my only options were pay the $200 ransom, drive 6 hours both ways to pick it up myself, or lose the $500 of merchandise I bid on.
Thanks for your feedback, and apologies for the delayed response. We understand how frustrating unexpected shipping costs can beโespecially after a quote has been accepted.
Shipping rates and policies are set by each individual auction house, so we always recommend reviewing terms and contacting the seller directly before bidding on larger or long-distance items. That said, situations like this are never ideal, and we appreciate you bringing it to our attention.
We hope future auctions feel more transparent and hassle-free.
I love how you can find things that are not local and have them shipped. Such a wide variety, easy one click bidding and paying makes shopping a breeze.
The platform makes bidding easy, and item search is helpful. Wish it had a save item search so I wouldn't have to repeat filling in search metrics.
Answer: Licensed auctioneer here- auction law is that if you give notice that you need to retract your bid before the hammer falls (or the auction ends online) that the auctioneer is required to retract the bid. Actual law also dictates that bidding must start over at opening bid, not the next highest bid.
Answer: Very easy. If you dont get someone immediately they do call back. But once again if you have a problem with items contact the auction house not hibid. Hibid doesn't auction they only provide the platform
Answer: Most auctioneer there are scammers, a thrift store would be better option.
Answer: YES! Confirmed by an auctioneer I know. Hibid auctioneers can see your "maximum bid" and in most states it's legal to "shill" an auction or to bid against the public bidders - to "ensure reasonable sale prices" per national auctioneers associations. Also, anyone can set up an identity and bid against you. Although that may get interesting when they have to pay a commission to "buy" their own item!
Answer: "Mechanically challenged" is often a term auctioneers use to indicate that an item might not be functioning properly. It usually means that the piece needs repairs, doesn't operate as intended, or may have some technical issues. It's best to reach out to the seller for a clearer explanation to avoid any surprises. By confirming the exact condition directly with them, you'll have a better understanding of what you're bidding on.
Answer: Yes, if you suspect any fraud, please contact HiBid directly at 844-775-4774. Our team is here to assist you and ensure a safe and secure experience.
Answer: Some auctioneers require credit card verification as part of the bidder registration process. This process involves a temporary authorization charge of $1.00 to ensure the card is valid. In some cases, additional processing fees or taxes might cause the amount to appear slightly higher, such as $1.46. Please rest assured that this is not an actual charge but rather a temporary hold that will be released by your card issuer. Typically, these holds clear within 5-7 business days, depending on your financial institution. If the charge doesn't disappear after this time, we recommend contacting your credit card provider for further assistance.
Answer: Thank you for reaching out regarding your bidder rating and the reasons behind it. Bidder ratings on HiBid are determined by various factors, such as your bidding activity and whether you've been permanently approved or declined by auction companies in the past. Unfortunately, HiBid support and bidders themselves cannot view or access these ratings or the specific reasons behind them, as this information is exclusively available to auctioneers. The best way to gain insight is to contact an auctioneer you have a good relationship with or one whose auctions you'd like to participate in. They may be able to provide some clarity or work with you to address any concerns.
Answer: Thank you for reaching out! We understand how it can be confusing when an item is removed before an auction ends, but please rest assured it's not a scam. Sometimes auctioneers encounter unforeseen issues and may need to cancel or relist items. Keep in mind that auctioneers often work with consignors to ensure items are sold fairly, which can involve reserve prices or other considerations that may or may not be visible on specific listings. We recommend reaching out to the auctioneer directly for more details. If you have any difficulty reaching them, we're here to help facilitate communication.
Answer: Yes, HiBid regularly features a wide selection of motorcycles available for auction.


Hi John, thanks for your review. Since some time has passed since you left it, we hope the issue was resolved. Typically, the seller is responsible for sending receipts and pickup information, so we recommend contacting the seller directly for assistance. If you continue to have trouble reaching them, please feel free to contact HiBid support at 844-775-4774, and weโd be happy to help facilitate communication. We hope everything worked out for you!