HiBidReviews 3,166

Bidding was smooth and staff was prompt and very friendly and helpful when picking up my item.

It was almost impossible to get to live bid. I was following a particular lot number, got a phone call, and when I went back to follow the bid the number I was bidding on was not shown. The number before and after was shown and the bidding was still in the active state. I had to try several things to get my lot number displayed again. Happened on more than one lot.

It's happened before this. I've been winning on an item, I refreshed both devices myself and the site goes down, or, my I turned connection won't connect one or both devices!
It only takes a few seconds, but those few seconds could cost someone their bid.
I have lost a bid due to this before and this last auction,it happened twice. Luckily, there were about 5min before the bidding closed.
Just a good thing I do now-to have 2 devices to check on.

The platform is great and gathers auctioneers, all, at the same place. Convenient. However, there are a couple of changes that happened in the last year or so that affected the location feature and email notifications (on my end perhaps). In the past, I was able to default the Hibid homepage to Ontario. Now, I had to save a link to ontario.hibid.com in order to acces it faster but soon as I leave the page, it defaults to the origibal Hibid.com. I tried different browsers but cannot get that back. Another issue is that I lost immediate email notifications soon as I am outbid on a lot.

Another room for improvement is to guide auctioneers to post more photos of the "actual" product that are more descriptive of the item(s) and indicative of the condition of the item being sold. Some just post a single photo with little to no detailed description which makes it hard to bid on. Surprises happen on pickup which are not always fun. They should make some effort for us bidders.

Other than tht, great platform. Keep it going.

It's very easy to bid on hi bid and I would recommend it to anyone

I usually watch auctions weekly and bid on things often. Some I win, some I don't but it is good to be able to do this from my home.

I bid on an electric scooter that they said wasn't missing any parts but as soon as I got it I noticed it is missing a battery.

Worked great this time have had problems when my internet was cutting in and out, storms

Asked question about an item and got a good response. Use on other auctions went very well. Ease of payment and pickup

No real problems or issues. Just made my bids and monitored them with my watch list until final hour of bidding.

I thought the process was very clear and easy to use. I would like to see better specifications on the items. There were several mirrors I was considering but had no measurements. Will be a repeat bidder, overall a really good experience.

Was pretty much pleased but when picked up winning items item was missing they could not find it said they would look for it and contact me

Very easy to use. Straightforward and easy to comprehend. Was very pleased.

Periodically (about 40%), going to "Live Bid" experience network disconnect, or less often, unable to access live bid, at all, requiring bidding using the catalog itself and watching closely the 60 sec. Refresh.
This occurs when using an Android phone. Typically not as bad when using a PC.

The people where great to work with and the bidding process was really easy.

Really enjoy bidding and watching items of interest, BUT.it is frustrating when items have closed and no selling price is posted by the auctioneer...some never post what an item has sold for.even if you bid/prebid, it only tells you that you have been outbid - but not by how much...