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About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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A decidcated app or better outbid notification system would be welcomed. I notice I do not always recevie outbid notifications in a timely enough manner to take action
I've been using HiBid for years now, I'm a reseller as well as a consumer, live if the middle of flyover country and need an active way to source for my business. One of the things that I love about the program is you can set your filters to find almost anything, however you really need to be wary of the consequence of your choices...ie...USA or Canada and Shipping or No Shipping Auctions. I also have my set auctioneers, the ones that I love and trust, and although they send me emails with upcoming auctions, I can quickly look them up by name and see what they have.
I really love HiBid!
The site froze up once, had to close out and go back in so as to unlock
I have purchased at alot of auction sites yours is one of the best to work with
You win on some items, but be aware read discriptions and study pictures. Over all good company to deal with
Forces you to bid live rather than continue to bid from watch list. This throws you into a chaotic mess thats confusing. Locked up on me twice causing me to miss two items
Every auction is easy going and professional and I use your services for a few auctions
Purchase from 3 auctions on your site and all work well
Initial viewing of the Catalog was simple enough but the overall was smooth and effortless. Thank you for the user friendly platform. It makes the experience wonderful
With HiBid it covers a number of auction houses. One log in and in am recognized. Easy to bid except when there is an internet glitch.
I enjoy bidding on online auctions I am always looking for certain items and try to get the items between 50 and 75 percent off. I don't always get what I initially wanted but always get good deals.
I get what i need at a good deal and pick up a few things i didn't know i needed.
I was very pleased with the ease of bidding. I've purchased from several auctions, and whether picking up or having my items shipped, the process was handled quickly and smoothly.
Thanks for your feedback, and sorry for the delayed reply. That sounds frustrating—having to log out and back in during bidding isn’t ideal.
If you're still experiencing this, we recommend using the mobile browser for a more stable experience during live auctions.
Appreciate you taking the time to share, and we hope your future bidding goes much smoother!
Hibid changed the visual appearance a year or two ago to the current too small style in the tile format. The smaller pictures do not represent the items well so I tend to scroll past items, sometimes missing something of interest. Also, need to develop notification options to notify when a searched item or listing is added.
Was very simple to use and a good experience. Would recommend it to others
While I bid on about 5 auctions on HiBid a week, 99% are great but the one issue I bring forward has yet to be dealt with. I was promised a call back by a manager more than 2 months back now and nothing yet.
The Hibid bidding platform is solid. I have been bidding/buying on this site for several years and it is intuitive to use and I have never seen it fail.
Everything went as expected. No issues with HiBid and no problem with the auction house (Arthur Pannebecker Auction Services).
Answer: Licensed auctioneer here- auction law is that if you give notice that you need to retract your bid before the hammer falls (or the auction ends online) that the auctioneer is required to retract the bid. Actual law also dictates that bidding must start over at opening bid, not the next highest bid.
Answer: Very easy. If you dont get someone immediately they do call back. But once again if you have a problem with items contact the auction house not hibid. Hibid doesn't auction they only provide the platform
Answer: Most auctioneer there are scammers, a thrift store would be better option.
Answer: YES! Confirmed by an auctioneer I know. Hibid auctioneers can see your "maximum bid" and in most states it's legal to "shill" an auction or to bid against the public bidders - to "ensure reasonable sale prices" per national auctioneers associations. Also, anyone can set up an identity and bid against you. Although that may get interesting when they have to pay a commission to "buy" their own item!
Answer: "Mechanically challenged" is often a term auctioneers use to indicate that an item might not be functioning properly. It usually means that the piece needs repairs, doesn't operate as intended, or may have some technical issues. It's best to reach out to the seller for a clearer explanation to avoid any surprises. By confirming the exact condition directly with them, you'll have a better understanding of what you're bidding on.
Answer: Yes, if you suspect any fraud, please contact HiBid directly at 844-775-4774. Our team is here to assist you and ensure a safe and secure experience.
Answer: Some auctioneers require credit card verification as part of the bidder registration process. This process involves a temporary authorization charge of $1.00 to ensure the card is valid. In some cases, additional processing fees or taxes might cause the amount to appear slightly higher, such as $1.46. Please rest assured that this is not an actual charge but rather a temporary hold that will be released by your card issuer. Typically, these holds clear within 5-7 business days, depending on your financial institution. If the charge doesn't disappear after this time, we recommend contacting your credit card provider for further assistance.
Answer: Thank you for reaching out regarding your bidder rating and the reasons behind it. Bidder ratings on HiBid are determined by various factors, such as your bidding activity and whether you've been permanently approved or declined by auction companies in the past. Unfortunately, HiBid support and bidders themselves cannot view or access these ratings or the specific reasons behind them, as this information is exclusively available to auctioneers. The best way to gain insight is to contact an auctioneer you have a good relationship with or one whose auctions you'd like to participate in. They may be able to provide some clarity or work with you to address any concerns.
Answer: Thank you for reaching out! We understand how it can be confusing when an item is removed before an auction ends, but please rest assured it's not a scam. Sometimes auctioneers encounter unforeseen issues and may need to cancel or relist items. Keep in mind that auctioneers often work with consignors to ensure items are sold fairly, which can involve reserve prices or other considerations that may or may not be visible on specific listings. We recommend reaching out to the auctioneer directly for more details. If you have any difficulty reaching them, we're here to help facilitate communication.
Answer: Yes, HiBid regularly features a wide selection of motorcycles available for auction.


Thanks for your feedback, and apologies for the late response. We understand how frustrating it can be to get redirected from your watch list during live bidding—especially if the system locks up.
The platform redirects to the live catalog page once an auction starts to close to provide the best bidding experience in real time. For the smoothest performance, we recommend using the mobile browser instead of the app during live auctions.
We appreciate you sharing your experience and hope your future bids go off without a hitch!