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From the business
About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Hindi is so easy to navigate, to use. I have bid on items in my home state and other states and have had the smoothest buyer experience. All items have been exactly as the seller described and so worth the money!
I reviewed my want items. Figured out my max bid on each. Made my bids. Then went to sleep. First thing next morning I checked my wins and my outbids. Always fun.
Hibid is good but has gotten too popular to fast. Years ago you could get unbelievable deals. Now so many people bidding that some lots go for higher than retail prices. It's hit or miss now. With the influx of people has created a new problem ith hibid, the site freezing and crashes alot now. I regularly get disconnected several times during a auction now. This was never a problem 5-8 years ago.
Thanks for your feedback, and apologies for the late reply. We appreciate that you've been with HiBid for years, and we understand how the platform’s growth has changed the experience—both in bidding dynamics and performance.
We’re sorry to hear about the site freezing and disconnections during auctions. That’s definitely not the experience we want for our users. As for support delays, we also regret that you didn’t receive timely or helpful responses—we're working to improve that.
We truly value your continued use of the platform and hope future auctions feel smoother and more rewarding.
Sorry, I wouldn't recommend this service. If I fill out all the information, handle all the payment crappola and then don't receive an invoice and lose my items...
Thanks for your feedback, and sorry we didn’t get back to you sooner. That experience sounds incredibly frustrating—especially after taking the time to register and bid.
Invoices and payments are managed directly by each auction house, so if you didn’t receive one, we recommend reaching out to the seller for clarification. We're happy to help connect you if needed.
We appreciate you sharing your experience and hope we can help make future auctions smoother for you.
Usually everything goes pretty smooth, just happens today that I bid on a lot that I was the winning bidder when the time had expired and the lot was flashing "Closing" and then another bid was allowed to register. I ended up buying the lot but had to wait an additional 5 minutes and it cost me $20. So not a horrible experience but I was a little annoyed at the time.
Bid on an item, go pick it up if you win the bidding, no hassles, miss the old time auctioneer calling the bids. Overall i would recommend HiBid
It's very easy to use this site. Very useful. Haven't had any roblems. Thank you so much.
Great auction with no problems. Doesn't matter what clothes one has on while attending an on-line auction. Looking forward to next one.
Man this was the most exixiting bidding i have ever done... its one hell of a experience i think this is the only place i will bid on agaian
Very easy to navigate and use for bidding on auctions from any where without having to be there.
I bid paid for and scheduled with no problem, untill I went to pick my stuff up. Was told they were having an issue with the scheduling computer. I waited 1 1/2 hours for my stuff to come out
Thanks for your feedback, and sorry for the late reply. We’re glad to hear the bidding and payment process went smoothly, but we’re really sorry to hear about the long wait at pickup—that’s frustrating, especially with scheduling in place.
Each auction house manages their own pickup process, so we always recommend reaching out ahead of time if anything seems off. We appreciate you sharing your experience and hope your next pickup is a faster one.
Happy bidding!
Bidding was easy, Pickup was easy! Nice folks! Well pleased!
I follow Hibid, far and wide. Yesterday I bought an Item in Newfoundland.
Very pleased
I have found so many great deals on HiBid! I watch for all the local auctions each week and can't believe how often I even find brand new items. It saves me a lot of money.
A decidcated app or better outbid notification system would be welcomed. I notice I do not always recevie outbid notifications in a timely enough manner to take action
I've been using HiBid for years now, I'm a reseller as well as a consumer, live if the middle of flyover country and need an active way to source for my business. One of the things that I love about the program is you can set your filters to find almost anything, however you really need to be wary of the consequence of your choices...ie...USA or Canada and Shipping or No Shipping Auctions. I also have my set auctioneers, the ones that I love and trust, and although they send me emails with upcoming auctions, I can quickly look them up by name and see what they have.
I really love HiBid!
The site froze up once, had to close out and go back in so as to unlock
I have purchased at alot of auction sites yours is one of the best to work with
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your review, and sorry for the delayed reply! Sounds like you’ve got a solid strategy—and a great attitude about the ups and downs of bidding.
Glad to hear you're having fun with it, and we hope your future wins keep rolling in!
Happy bidding!