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HiBid

4.1

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...


hibid.com
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HiBid Reviews Summary

The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 20 days

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8,687 reviews

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Ohio
1 review
0 helpful votes
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Quality items
October 3, 2024

I have bought many items from several sites on here and have got great items and service on them found items that could not find other places. And most auction sites do shipping.

Date of experience: September 23, 2024
Illinois
1 review
0 helpful votes
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Always have a great experience but recently, I was the top bidder, thought I won, showed I won but only to find out there was a reserve not met.

Date of experience: September 23, 2024
Canada
1 review
1 helpful vote
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Damaged items
October 3, 2024

Was excited at first until I received my items that I won. Small items were ok but larger items like the ceiling fan and pressure washer were both broken and in different boxes (microwave and unrelated fan box).

Date of experience: September 23, 2024
Audriana B. — HiBid Rep
over a year old

Thanks for your feedback, and sorry we didn’t get back to you sooner. We’re disappointed to hear that some of your larger items arrived damaged or mismatched—that’s not the experience we want for our bidders.

Each auction house handles its own packing and shipping, but we’re happy to help connect you with them if this was never resolved. Just reach out with the auction info.

We appreciate you bringing this to our attention and hope your next experience is a better one.

Texas
1 review
0 helpful votes
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Racing through the Recession
October 3, 2024

It's been a couple of years since I found HiBid. This is a great site for auctions. I will not tell you what I buy because I do not want the competition nut they have everything from Designer clothes to jewelry. Of course, I have had only 2 bad experiences with auctioneers. And I have had several eperiences so the stats are pretty good for integrity.

Date of experience: September 23, 2024
Tennessee
1 review
0 helpful votes
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Auctions are fun
October 3, 2024

Always interesting to see the offers. Fun to bid. Fun to get special items

Date of experience: September 23, 2024
Canada
1 review
0 helpful votes
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Easy and effective
October 3, 2024

The platform is solid, the search function invaluable across dozens and dozens of auctions

Date of experience: September 23, 2024
Texas
1 review
0 helpful votes
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A great experience
October 3, 2024

Overall I definitely recommend using hibids, I've had a great experience using it. My only complaint I've had is, every so often an auction will be laggy when it's live and (using an iPhone browser, google chrome) it will take multiple taps for it to register anything I do. But honestly it's probably just a phone only issue and it doesn't happen often.

Date of experience: September 23, 2024
Canada
1 review
0 helpful votes
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Lost connection to server
October 3, 2024

Frustrating to be forced back to the current bids page when you are kicked out multiple pages in. Jusr gave up.

Date of experience: September 23, 2024
Maryland
1 review
0 helpful votes
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Invoicing
October 3, 2024

Some auctions are seemless; use card on file, provide immediate while others are extremely slow in billing and send "settlement " sheets that are hard to understand. Suggest more uniformity in billing.

Date of experience: September 23, 2024
New York
1 review
0 helpful votes
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Great, but keep losing server
October 3, 2024

I make sure my high bid is placed well before the start of the auction, as there have been 'disconnects' at critical points.

Date of experience: September 23, 2024
Georgia
1 review
1 helpful vote
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HiBid Review
October 3, 2024

Difficult to use. Not enough filters for searches. Need to tighten up quality rulers of sellers on watches. If watch has been modified with non manufactures parts it must be disclosed. The argument about Lexus car tires is bull.

Date of experience: September 22, 2024
Audriana B. — HiBid Rep
over a year old

Thank you for your feedback, and apologies for the late reply. We hear you—search filters and seller transparency, especially for high-detail items like watches, are both important.

We’ve passed your suggestions along, and we appreciate you calling this out. Improving buyer experience is always a priority, and input like yours helps guide that.

Alabama
1 review
0 helpful votes
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My ray of sunshine
October 3, 2024

Being older,i cannot get out much & i used to love going to auctions with my husband. Now we can enjoy without driving in dark or strange places

Date of experience: September 22, 2024
Missouri
1 review
0 helpful votes
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The flashing bid at the end of an Auction is very confusing. When you bid it moves you to another page
And then you have find your lot again to make your bid it should just stay on the same page.

Date of experience: September 22, 2024
New York
1 review
0 helpful votes
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Good Experience
October 3, 2024

Items as described, easy pay and pickup. Auction Rocket do a great job and very organized and Professional at pickup.

Date of experience: September 22, 2024
Wisconsin
1 review
1 helpful vote
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Online auction
October 3, 2024

I love this site because it allows me to bid on items from the comfort of my home. All the information necessary is in the auction site along with pictures and descriptions. Online auctions are fun and interesting.

Date of experience: September 22, 2024
Washington
1 review
0 helpful votes
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Huge delays on live bidding.
October 2, 2024

My bids were held as "pending" for many, many minutes as the ending time for the auction continued to be extended. Very disconcerting.

Date of experience: September 22, 2024
Audriana B. — HiBid Rep
over a year old

Thanks for your feedback, and sorry for the delayed response. We understand how frustrating pending bids and extended close times can be—especially during live auctions.

Some delays may occur due to high traffic or auction settings like soft close, but we’re always working to improve the live bidding experience. We appreciate you sharing this and hope your future auctions run more smoothly.

Florida
1 review
0 helpful votes
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Great Experience
October 2, 2024

So easy to bid! Quality items! HiBid people are great to work with! Thank you

Date of experience: September 22, 2024
Connecticut
1 review
0 helpful votes
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All went well
October 2, 2024

Bidding was brisk and fast. I missed a couple of items I wish I had gotten

Date of experience: September 22, 2024
Ohio
1 review
0 helpful votes
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Website has issues and freezes
October 2, 2024

I literally had to be logged in on my laptop and on my phone cause website on laptop would keep freezing up and would pick and choose what items I could bid on and when.

Date of experience: September 21, 2024
Audriana B. — HiBid Rep
over a year old

Thanks for your feedback, and sorry for the delay in responding. That sounds incredibly frustrating—we know how important it is for the site to run smoothly, especially during active bidding.

If you’re still experiencing freezing or glitches, we recommend using the mobile browser for a more consistent experience. Feel free to reach out if you need help troubleshooting.

Wishing you smoother sessions and happy bidding!

Maryland
1 review
0 helpful votes
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Bid on auction
October 2, 2024

I've bid on other auctions before but this auction has yet to reach out to me and let me know if I won the item. It still says "May have won" pickup time is tomorrow. If I drive an hour away tomorrow and I didn't win the item I'm gonna be real upset.

Date of experience: September 21, 2024
Audriana B. — HiBid Rep
over a year old

Thanks for your feedback, and sorry we didn’t get back to you sooner. We understand how confusing and stressful that must’ve been—especially with pickup time approaching and no clear confirmation.

Each auction house manages their own notifications and pickup instructions, so we always recommend contacting the seller directly if you're unsure. It’s the best way to avoid a wasted trip.

We appreciate you sharing your experience, and we hope future auctions go much more smoothly for you.