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From the business
About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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It is easy to follow a live auction and also to bid from the comfort of my easy chair at home!
You can usually find what you're looking for and things you didn't know existed.
As s first time bidder after a few minutes of going through everything process was easy to register. Bidding was easy, following close of auction was fairly easy
I've been using hibid for years, it definitely streamlines how I find auctions. The ability to bid from anywhere without leaving the farm is a huge positive.
Very smooth - no issues to report
Always fast abd accurate
Great company to deal with
Have been on the auction site for a long time - no issues to report.
I have been bidding online for years and prefer this platform
Registering, bidding and settling my account are simple to do. Pickup is easy and organized. Everyone is pleasant and helpful. I have found some great values here.
When trying to bid on a last minute auction I didn't realize My previous bid didn't delete therefor putting a bid in they was way too much I emailed them right away to tell them but got and still haven't got any response. And they took the money for the bid anyway, I haven't even received confirmation of winning...
Site generally works well, but occasionally freezes or doesn't filter search results very well. Wish there was a way to ignore some items so they don't keep coming up in searches. Overall works well and easy to do business with auction houses through hibid.
I like being able to put in max bid and like getting notifications about my bids.
The floating HiBid band that floats on the screen is a huge imposition when attempting to view and bid on an item.
Overall, I like the format- especially as it gives your bid totals,
Thanks for your feedback, and apologies for the delay in getting back to you. We’re glad to hear you like the format and bid totals!
We understand the floating HiBid band can be distracting—your input is helpful, and we’ve passed it along to the team for future improvements.
Appreciate you taking the time to share your thoughts!
I was bidding on several items the last time I was bidding on the auction. I had no trouble logging on to the site. I experienced no problems during my bidding. I won the bidding in four items, and again. I had no problems or issues. When I went to pick up the items on the next day. The process was easy and the wait for my items was about 10 minutes. In all, I experienced no problems.
I'm very pleased with Hi Bid except during the Auction when I want to be in the catalog and it keeps taking me back to the bidding.
The system as very smooth and easy to use. Billing is a breeze. I've used this system many times
Not happy with experience, the app stopped working while I was actively bidding and I lost items that I wanted
We’re sorry we didn’t respond sooner—and even more sorry to hear about the trouble you had with the app back in October. That kind of disruption, especially during active bidding, is incredibly frustrating.
If you’re still using our platform, we recommend the mobile browser for the most reliable experience. We truly appreciate your feedback and hope your future auctions go much smoother.
HI-Bid is so organized. I love using it.I know David on HI-BID He is so good. I love the slow close.
Easy to sign up and start bidding. Lots of local auctions. Easy to make payments.
No complaints, no problems, everything went very well as usual…I have found that everyone I have dealt with so far, has been very friendly, and a pleasure to deal with
HiBid is very easy to use. After registering to bid within a specific auction, bidding on any of the items within the auction is a very easy, 2 click process. I love the real time timer countdown shown for each item, as well as the ability to see the items you are winning or have been outbid on.
I bought a "SpotOn" dog collar from a HiBid auction. These dog collars retail for over $1,000. When I tried to link it to their phone app I received notice it couldn't be connected.
I contacted the company and was told the collar had been stolen so they deactivated it and couldn't / wouldn't reactivate it.
This stollen collar was returned to Amazon, then purchased by Hibid to sell on auction.
HiBid sold me a stolen item and would not return payment for the stollen item they sold me.
Thank you for bringing this to our attention, and apologies for the delayed response. We’re very sorry to hear about your experience back in October—that's understandably upsetting.
Please note that HiBid itself doesn’t own or sell items; it's a platform used by independent auction houses. That said, we take reports like this seriously. We’d be glad to help connect you with the seller if it’s still unresolved—feel free to reach out with the auction details.
We appreciate your feedback and the opportunity to improve trust in the platform.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review and sorry we didn’t respond sooner. We understand how frustrating that situation must’ve been—especially during a last-minute auction.
If this issue was never resolved, we’d still be happy to look into it for you. Please don’t hesitate to reach out again with the details.
We appreciate your feedback and hope to provide a better experience moving forward.