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From the business
About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I was able to bid and watch the progress with no interuptions. It was a great experience.
When bidding once the auction starts and you have multiple items you want or are bidding on, the lots can change positions in the bidding order. Thus you can lose track of up coming lots you want to bid because the order has changed.
Thank you for your feedback! We understand how important it is to keep track of your desired items during an auction. To help with this, we recommend adding lots to your watch list, which will allow you to easily monitor them and bid directly from there, without losing track of the items you're interested in.
Regarding the login issue, we apologize for the inconvenience. If you're still having trouble logging in, please contact our support team for assistance in resolving the problem. We appreciate your patience and your continued participation in HiBid auctions!
Buenas ofertas pero en algunas subasta tienen reserva lo cual sería bueno saber el monto de esas reserva mínimas para saber si apostar. Ya que pierde tiempo uno en un en vivo de una subasta y si llegas a ganar al final te sale que no por la reserva
Gracias por tu comentario. Lamentamos la frustración que has experimentado. Entendemos que saber el monto de la reserva mínima de antemano puede ser útil para tomar decisiones más informadas al momento de pujar. Trabajaremos en mejorar la visibilidad de esta información en futuras subastas para brindar una mejor experiencia a nuestros usuarios. Agradecemos tus sugerencias y te invitamos a seguir participando en nuestras subastas. ¡Gracias por elegir HiBid!
Could not bid thru app on my phone, was placinng my bids on different item,s, would not stay current. Logged in thru website and was able to bid there.
Thank you for sharing your experience with us. We're sorry to hear that you had trouble placing bids through the HiBid mobile app. It’s important to us that your bidding experience is seamless, so we appreciate your feedback. If you continue to experience issues with the app, we recommend ensuring it is updated to the latest version, as updates often resolve performance issues. Additionally, if the problem persists, feel free to contact our support team so we can investigate further. We’re glad you were able to bid through the website and hope to make your next experience smoother.
I had the winning bid. In the last minute the timer kept resetting until eventually the price almost tripled and I bowed out.
Thank you for sharing your experience with us, and we’re sorry to hear about the frustration you encountered. The timer reset and price increase you experienced may have been due to other bidders placing last-minute bids, which is a common feature in many online auctions. However, we understand how this can feel unfair and we appreciate your feedback.
We value your participation and hope to improve your experience moving forward.
It said I may have won and when I called the number it says they refused it
Thank you for sharing your experience, and we’re sorry to hear about the confusion regarding your auction win. We understand how frustrating this situation can be. To help resolve this, we would like to gather more information and look into the details of your auction. Please reach out to us with the auction details, and we will do our best to clarify what happened and assist you further. We appreciate your patience and understanding.
Payment information was a little confusing. It would be a easier if we had a choose of payment options and didn't have to guess. When I signed up I had to give a Visa or MC number, but in the bidding process there was a small note that said I could pay with American Express. When it came down to paying I had to call and make sure Amax was available.
Thank you for your feedback. We apologize for the confusion with the payment options and for the difficulty in reaching the right department. We understand the importance of clear payment instructions and will work on improving how we communicate available methods. We're also looking into ways to ensure quicker responses when contacting our departments. We appreciate your patience and are committed to improving your experience with HiBid.
I never recd a billing after having won an auction item. The 2nd auction with you did
Now I don't know if I got it or I'm blocked
Thank you for sharing your experience, and we're sorry to hear about the trouble you've encountered. We understand how frustrating it can be not receiving a billing notice after winning an auction. Please check your spam or junk folder as emails sometimes end up there. We appreciate your patience and look forward to helping you sort this out.
Absolutely unprofessional, I would not recommend for any new comers. My husband is a digital artist new to NFTs and was trying to make a name for himself, so he sent some of his art to a curator at heritage. The person who responded offered him a spot in their October auction being held in Beverly Hills this year. So we reserved a hotel room, a rental car, and planned for the event. But the rep from Heritage never got back to my husband with any other information on how to proceed. The auction was held and still nobody ever returned our emails, even though my husband was asked to send samples of his art. We email our concerns multiple times but were only passed around to different people claiming to look into the issue. Needless to say, we lost our on the money we spent reserving the hotel room and rental car, and Heritage never even sent us an apology for their apparent mistake. Don't waste your time or effort with this unreliable company, they are condescending and unprofessional.
Thank you for sharing your experience. We're truly sorry to hear about the issues you faced with Heritage Auctions. Please note that HiBid is a separate platform from Heritage, and we're unable to directly intervene in the matters you're describing. However, we understand how frustrating it must have been, especially after investing time and money in preparation.
We encourage you to continue pursuing opportunities to showcase your husband's art and explore other auction houses that align with your goals. If you ever have questions about auctions on HiBid, please don’t hesitate to reach out to us directly.
We sincerely hope your future experiences are more positive, and we wish your husband the best in his artistic endeavors.
Great way to bid on and purchase items locally. Simple to register and get started.
Hi Robert,
Thank you for your great review! We're so glad to hear that you found HiBid simple to use and appreciate your positive feedback. We’re committed to providing an easy and efficient way for people to bid on and purchase items locally, and it’s wonderful to know that you had a smooth experience getting started.
We look forward to having you back for more auctions in the future!
Thank you for your kind review! We’re thrilled to hear that your bidding experience was smooth and that you felt well-informed throughout the process. We strive to make every auction as seamless and enjoyable as possible, and your feedback lets us know we’re on the right track.
We appreciate you taking the time to share your experience and look forward to having you bid with us again soon!
Daniel Reed of OFF MAIN LLC,is Honest,Accurate very Professional, and Daniel is very accessible and his Hibid website is very easy to navigate, I find that Hibid is very Legitimate and if you communicate your items will be shipped very quickly, but if you don't communicate your items won't be shipped because sometimes your items will need special shipping, call or email your Hibid associates and they will TAKE GOOD CARE OF YOU.
Thank you for such a thoughtful and positive review! We’re thrilled to hear about your great experience with both HiBid and OFF MAIN LLC. It’s wonderful to know that you’ve found the platform easy to navigate, and we truly appreciate your recognition of Daniel Reed’s professionalism and excellent customer service.
Communication is key to ensuring a smooth transaction, and we’re glad to hear you’ve had a seamless experience with the shipping process. Your feedback means a lot, and we’re excited to continue serving you for many more auctions to come.
It was a real good ran auction, some of the items did not have clear pictures and some items was not described as well as they should have been.
Thank you for your feedback! We’re glad to hear that you had a positive experience with the Dirla Bid Auction. We also appreciate your comments regarding the item descriptions and pictures. Clear photos and detailed descriptions are important for making informed bids, and we will be sure to pass your feedback along to the auctioneer to help improve future listings.
We hope your next auction experience is even better, and if you have any other suggestions or concerns, don’t hesitate to reach out.
I bid on items from the Willow Grove PA Overstock auctions and when you scroll down there is often a need to load the next 25 items over an over until you get to the end. Then if you click into an item and then go back you are dropped at the top of the auction items and have to load the items all over again which is frustrating. All else is fine with the process.
Thank you for sharing your feedback! We’re glad to hear that you found the bidding process smooth overall, but we understand how frustrating the page reloading issue can be.
Your experience is important to us, and we’re continually looking for ways to enhance the usability of our platform. We’ll share your comments with our development team to explore solutions for improving navigation, such as maintaining your place on the page after viewing an item.
We appreciate your patience and your input—it helps us make HiBid better for everyone. If you have any additional suggestions or questions, don’t hesitate to let us know!
Would like phone number of auctioneer so I can make arrangements and ask questions regarding items. Please add to your info
Thank you for your feedback! We’d be happy to assist you with contacting the auctioneer. To provide you with their phone number, we’ll need to know the name of their auction company.
In the meantime, you can also find their contact information directly on their auction listing page or on HiBid. Additionally, their details should be available on any invoices you’ve received from them.
If you’re still having trouble locating this information, feel free to reach out to us, and we’ll do our best to help!
From searching for this specific item, adding it to my watch list, registering to bid, bidding, then sitting on the edge of my seat waiting for someone to outbid me, to breathing a sigh of relief when the timer reaches zero. It's an easy process, especially when you win the bidding!
Hi Paul,
Thank you for the 5-star review! We’re thrilled to hear your experience was seamless from start to finish—from searching and watching to that exciting final countdown. It’s great to know you found the process easy and rewarding, especially when you win!
We appreciate you sharing your experience and are happy to have you as part of the HiBid community—happy bidding!
—The HiBid Team
For the first time in a long time, I was able to bid at your auction without having difficulty in logging on. In the past, my IP address would get automatically blocked for no apparent reason. I would always have to use another source in order to bid. This time everything went smoothly.
Thank you for sharing your experience! We’re glad to hear that your most recent bidding session went smoothly and that you didn’t encounter any issues logging in. We understand how frustrating technical challenges can be, and we’re happy to know things worked as expected this time.
If you ever experience any difficulties again, please don’t hesitate to reach out to our support team. We’re always here to assist and ensure your bidding experience is seamless.
The available selection of items is quite extensive. Finding suitable items is effortless, and adding them to the watch list and placing bids is convenient. The transaction process is straightforward and hassle-free.
Thank you for taking the time to leave such a positive review! We’re thrilled to hear that you’re enjoying the wide selection of items on HiBid and finding the platform easy to use. Making the bidding and transaction process smooth and convenient is our top priority, so it’s wonderful to know we’re meeting your expectations.
I wish when it gets down to 3 minutes left to bid it would stay the same way as if there was 2hrs.
Thank you for your feedback! We’re glad to hear you’re actively participating in auctions on HiBid and appreciate you sharing your thoughts about the bidding process.
The extended bidding feature is designed to mimic the experience of a live auction, allowing all interested bidders a fair chance to place their bids, even at the last moment. While we understand it can feel different compared to earlier stages of the auction, this approach helps ensure that no one misses out due to timing or connection issues.
We value your input and will share your suggestion with our team as we continue to refine the bidding experience. If you have any other ideas or questions, we’d love to hear them!
Great, fun, great stuff. Love to bid on stuff and try to win it.
Thank you for the enthusiastic review! We’re thrilled to hear that you’re enjoying the excitement of bidding and winning on HiBid. It’s wonderful to know you’re finding great items and having fun in the process.
We look forward to seeing you in more auctions and wish you the best of luck in your future bids. If you ever have any questions or need assistance, we’re here to help!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your positive review! We're thrilled to hear that you had a seamless bidding experience with HiBid. We strive to make the process as smooth and enjoyable as possible, and it's great to know that everything went flawlessly for you. We look forward to having you participate in future auctions! Happy bidding!