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About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Sometimes I bid on items then recheck them next day and it's not the same the same item I'm trying to buy then later it's fixed. I don't know if it's you or Encore but it's frustrating and I'm not sure what I'm actually going to get
I am wondering why there are times you are not able to bid when I have clearly entered the live bid mode. Other times I have clearly lost a bid only to receive an email to identify me as a bid winner a day or two later. I recently bid on a Razer Blade 14 and could not process a final bid as the interface would not accept my increased bid. Overall i have no complaints for small value items however something seems seriously fishy when bidding on higher value items.
We’re sorry to hear about the issues you’ve experienced with our bidding process. We’re sending you a private message to gather more details and assist you further. We’re committed to ensuring a fair and transparent experience for all our users.
Name
Weekly PSA Slab liquidation Very Rare #27
Auctioneer
LACollectibles
Type
Online-Only Auction
Date(s)
10/3/2024 - 10/11/2024
Auction for "Huge lot sports cards psa extremely rare"
50 cards graded by CCG, none by PSA as stated. Then 27 cards in top loader. Nothing more than a year's old. Do I really need 3 of the same Vince Carter cards from a 2023 set? Also, mysteriously, ny price was bid up at the end of the Auction. As it is, all of the lots went for the same price except for mine. Very shady.
We’re truly sorry to hear about your disappointing experience with the Weekly PSA Slab Liquidation auction managed by LACollectibles. Your feedback is important to us, and we take your concerns very seriously.
Regarding the discrepancies with the card grades and the unexpected bidding activity, we understand how frustrating this must be. Please contact LACollectibles directly using the information provided in your invoice to address these issues. If you need any assistance in reaching out or facilitating communication, our support team is here to help. You can also reach us at 844-775-4774.
We are committed to ensuring a fair and transparent auction experience for all our users and will work diligently to investigate and resolve this matter.
Thank you for bringing this to our attention, and we appreciate your patience as we work to improve our services.
I bid on a vacation package and never received how to retrieve it. All I got was an invoice
Congratulations on winning the vacation package! 🎉 We’re sorry to hear you haven't received the next steps. Please contact the auctioneer directly using the information on your invoice. If you need further assistance, we're here to help facilitate communication.
Thank you for choosing HiBid!
I have had good experiences with JBHibid so far. I use the website and it has a few glitches but overall I enjoy it.
Thank you for your feedback! We’re delighted to hear that you enjoy the experience with JBHiBid and have had positive interactions so far. We apologize for the website glitches and are continuously working to improve our platform. Your support and input are greatly appreciated!
I found it very difficult to bid and keep up when bidding on 4 or 5 items that was listed consecutively in the auction. I was bidding on a Android app and it was consistently updating for the higher bids and making it difficult to keep track, therefore missing out on bidding and making it extremely stressful. I find live auctioneers is a much better app or Hi bid.
Thank you for your feedback. We’re sorry to hear you had trouble bidding on multiple items using our Android app. We’re continuously working to improve the mobile experience and appreciate your input. If you need assistance or have further suggestions, please contact us at 844-775-4774. We hope to make your HiBid experience smoother and less stressful in the future.
User friendly and smooth process for pick up. Looking forward to many more!
Thank you for your kind words! We're thrilled to hear that you found the pick-up process user-friendly and smooth. Your positive experience means a lot to us, and we’re excited to have you participate in many more auctions. If you ever need assistance or have any suggestions, feel free to reach out. Happy bidding!
Nothing compares! Amazing prices, people & fun! Thank You!
Thank you for the amazing feedback! We’re delighted to hear you’re enjoying the experience and finding great deals while having fun. Your enthusiasm inspires us to keep delivering the best for our bidders. We truly appreciate your support—happy bidding!
I won 3 items from NJ and they have not been in contact with me I reached out to them before and again today. Other than this issue I have really enjoyed this platform
Thank you for bringing this to our attention. We're sorry to hear about the delay in communication with the seller. We’re sending you a private message to assist you in getting in touch with them. We’re glad you’ve enjoyed the platform otherwise, and we’ll do our best to help resolve this quickly!
Technically app worked well. Auction company was lacking in pictures of item being sold. Reserve was added on almost all items with a few hours left to bid. Won bid but didn't meet reserve
Thank you for your feedback! We're glad to hear the app worked well for you. We understand your frustration with the lack of pictures and the last-minute addition of reserves. These are decisions made by the auction company, but we appreciate you sharing your experience. We’ll take this into consideration as we continue to improve the standards of the platform. If you ever need assistance, feel free to reach out. Happy bidding!
I've had great luck everytime I place bids,thanks love all the great deals
Thank you for sharing your experience! We're so glad to hear you're enjoying the platform and having great luck with your bids. It's wonderful to know you're finding fantastic deals—happy bidding, and best of luck in your future auctions!
Easy and quick bidding fun to win items and easy pick up experience each and every time.
Thank you for your wonderful feedback! We're thrilled to hear you enjoy the easy and quick bidding process. It’s great to know you’re having a positive experience winning items and working with the sellers for pick-up. Happy bidding, and best of luck winning more great items!
Bidding on multiple items can be a challenge, but with the max bid option I can bid on items with ease.
Thank you for sharing your experience! We’re glad to hear you’re enjoying the platform and finding the max bid option helpful for managing multiple items. It’s great to know it makes bidding easier and more convenient for you. Happy bidding, and best of luck in your future auctions!
I spent hours bidding on and WINNING multiple items in an auction from "Hilda's Auction House". (I have screenshots of all items saying I won.) While waiting for my invoice the next day, I received "You have been outbid" emails. I logged in only to see all the items I WON had been re-listed and were accepting new bids. What gives?
***(UPDATE) - I received a call back from "Hilda's Auction House" telling me that despite me WINNING the auction I "didn't win anything", that their unpublished reserve wasn't met, and "to stop wasting their time" before hanging up on me.
We sincerely apologize for the issues you’ve encountered and understand your frustration. Some auction houses work closely with consignors and may need to obtain final approval before completing transactions. In such cases, hidden reserves can be common. We acknowledge that better communication could have been provided throughout this process.
If you are seeking a smoother experience, there are other auction companies that may better meet your needs. We encourage you to explore different options, and we would be happy to assist you in finding one that works for you. Thank you for sharing your experience with us, and we appreciate your patience.
I'm new to this website auction -- and I'm a little confused on shipping. I've bid on a couple of items and have won them - but not clear on how they'll be shipped to me. I suppose time will tell!
Thank you for your feedback! We understand how navigating a new platform can be a bit confusing at first. On every auction page, there is an "Auction Details" section that includes important information, including shipping details. We recommend reviewing that section for specifics about shipping. Additionally, you can always contact the auctioneer directly for clarification—they’ll be happy to assist. If you need further guidance, feel free to reach out to our support team. We’re here to help!
I had past experience which helps to understand what is happening.
Thank you for your review! We’re glad to hear your experience went smoothly and that your past auction knowledge came in handy. If you ever have questions or need assistance in the future, don’t hesitate to reach out. Happy bidding!
I was outbid on several items after prices were pumped up by another bidder and forced to increase my bid. Some items bids were suspiciously high. Those same items are listed again by the seller the following week. It is my opinion that this seller is "shill bidding".
Thank you for sharing your experience. We understand your concerns about the bidding process and appreciate your feedback. If you notice any unusual bidding patterns or have questions about specific items, we encourage you to reach out to our support team. We’re here to help and ensure that your auction experience is as smooth and transparent as possible. We value your participation and look forward to assisting you in the future.
Everything went as I thought it would. No issues. User friendly.
Thank you for sharing your experience! We're delighted to hear everything went smoothly and that you found HiBid user-friendly. Your satisfaction is our top priority, and we’re glad we could meet your expectations. Looking forward to seeing you at future auctions! Happy bidding!
I have bid in several of the AZ auctions and think the ease of using hibid is the reason I continue. Great deals and lots of variety.
Thank you for your wonderful review! We’re thrilled to hear that you enjoy the variety and ease of using HiBid. It’s fantastic to know that you discovered us through Hudson Auction and have since explored other great AZ auctions. Your continued participation means so much to us, and we’re glad you’re finding great deals along the way. Happy bidding, and we look forward to seeing you at many more auctions!
I was successful on the items I bid on and got good value for my money
Thank you for your review! We’re so glad to hear you had a great experience and found good value in the items you won. That’s exactly what we strive for! We appreciate you choosing HiBid and look forward to helping you find more great deals in the future. Happy bidding!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear about the issues you've experienced with mismatched items for Encore. We're sending you an email to gather more details and investigate this matter further. Thank you for your patience and for bringing this to our attention.