HiBidReviews 3,166

Thank you for sharing your feedback. We understand how frustrating it can be to encounter delays or negative comments impacting your ability to bid. Some auctioneers require bids to go into a pending status for approval, which is completely normal, as each seller manages their auction independently.

We recommend reaching out directly to sellers you’ve worked with in the past, especially those you’ve had positive experiences with. If you’ve built a good rapport, they may be able to leave positive remarks to help offset any negative feedback.

We’re here if you have any additional questions or need further assistance.

Thank you for the fantastic five-star review! We’re so glad to hear that your bidding experience went smoothly and that the pictures, descriptions, and remarks provided by the sellers were helpful in your decision-making. Accurate and detailed listings are a big part of what makes HiBid great, and it’s awesome to hear they made a difference for you. If there’s ever anything else we can do to assist, feel free to reach out!

Thank you for sharing your feedback. We understand your frustration with reserve bidding and how it can feel unclear at times. To clarify, reserves are set by the sellers, and in many cases, they work with consignors who require reserves to protect their items.

That said, not all sellers use reserve bidding—many opt for auctions with minimum bids or no reserves at all. We encourage you to explore different auctions on HiBid, as you may find companies whose bidding structures better align with your preferences.

We appreciate your input and hope you continue to find treasures through HiBid. If you have any questions or need assistance, we’re here to help!

Thank you for sharing your feedback, and we’re sorry to hear about your experience. Being kicked offline during bidding is frustrating, especially when it leads to missing out on an item. We recommend checking your internet connection and ensuring your device is updated to avoid future issues. If the problem persists, please reach out to our support team, and we’d be happy to assist.

We appreciate your patience and hope your next bidding experience goes smoothly!

Thank you for your detailed feedback and for sharing your concerns. We’re sorry to hear about your frustrating experience with the app. Please know that we’re actively working on improving the app to make it more reliable and user-friendly. In the meantime, browsing and bidding from a mobile web browser often works more efficiently.

As for seller fees and practices, it’s important to note that our sellers operate independently and set their own fees and policies. While this allows for a diverse range of auctions, we understand your concerns. In the long run, sellers with poor service or exorbitant fees will likely lose customers, as buyers naturally gravitate toward better experiences.

Your suggestion for a two-way rating system is a fantastic idea, and we appreciate you sharing it. Transparency and accountability are priorities for us, and ideas like yours help us work toward enhancing the experience for everyone.

We value your input and hope you’ll give us the opportunity to make the improvements you’re looking for.

Thank you for sharing your experience and for your honest feedback. We’re glad to hear the issue was resolved quickly, but we understand how confusing the shipping process must have been. Please note that the seller is responsible for shipping the item, including setting the rates and handling the process.

If you encounter any issues or need further clarification, don’t hesitate to let us know—we’d be happy to mediate and assist in resolving any concerns.

Thank you, Kevin, for your feedback. We understand how important it is to easily track your wins. While HiBid does provide a "Winning" section to review items you've been bidding on, we’re always looking for ways to improve the user experience. Your suggestion has been noted, and we’ll pass it along to our team for consideration.

If you have any questions in the meantime, feel free to reach out to our support team. We appreciate your input and hope your future experiences are even better!

Thank you, Paulyoon, for sharing your experience with us. We understand how this situation could feel frustrating, and we appreciate you bringing it to our attention.

Occasionally, sellers may need to pause an auction due to unforeseen circumstances, such as a local internet outage or technical issues, to ensure fairness for all participants. We understand how this can impact your experience, and we’ll continue to work closely with sellers to minimize disruptions and maintain transparency.

Your feedback is important to us, and we’ll share it with the relevant team to help improve the process. If you have further concerns or need assistance, please don’t hesitate to reach out to our support team. Thank you for using HiBid, and we hope your future experiences are smoother!

Thank you, Wayne, for your positive feedback! We’re thrilled to hear you’ve had an outstanding experience with HiBid and that you find our rules, bidding process, and software to be user-friendly and fair.

Regarding your address update, you can easily make changes by logging into HiBid, clicking on your name at the top left corner, and navigating to "Account Info." If you need any further assistance, feel free to reach out—we’re here to help. Happy bidding, and we look forward to serving you in more auctions!

Thank you for sharing your experience! We’re so glad to hear that the majority of your interactions with auctioneers on HiBid have been positive and that you’ve received friendly, courteous, and professional service.

We’re sorry to hear about your experience with one auctioneer that didn’t meet expectations. If you’d like to share more details, please don’t hesitate to reach out to us directly. Your feedback is important in helping us maintain a high standard of quality across all auctions.

Thank you for being a valued part of the HiBid community—happy bidding!