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From the business
About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Very professional.
Receipt list was complete and accurate.
Had big notice" paid in full".
Wonderful sight got great deals. Will definitely use again purchasing supplies for my business.
Thank you for the 5-star review, Rebecca! We’re thrilled to hear you love the site and found great deals. We’re glad it’s helping you with supplies for your business. Your support means so much to us—happy bidding!
Some auctions are easy to bid on, the extended time period for bidding goes smoothly and the process is good. Other auctions appear to have AI bid to increase the final price of the items. The same with picking up items, some auctions are very organized, others it's grab what you want and some of the items you purchased are missing.
Thank you for your feedback, Frank! We’re glad to hear you’ve had good experiences with many auctions and found the bidding process smooth. We want to assure you that HiBid does not use AI or bots to place bids—every bid is placed by a registered user.
As for pick-up experiences, we understand how important it is for auctions to be organized. Since each auction is independently managed by the auctioneer, we’ll continue to encourage best practices to ensure smooth operations. Your feedback helps us and the auctioneers improve—thank you!
Hard to find what you are bidding on at times. Increments would be nice to fine tune more. Overall a decent experience with some room for improvement.
Bidding is easy and there are a lot of options. More than I expected!
Thank you for your feedback, M T.! We’re glad you find the site useful and appreciate the ease of bidding and the variety of options. Just to clarify, bid increments are set by each auctioneer, so they can vary between auctions. We appreciate your suggestions and want you to know that improvements and updates are on the way to enhance the overall experience. Thank you for sharing your thoughts!
Hard to find what you are bidding on at times. Increments would be nice to fine tune more. Overall a decent experience ce with some room for improvment.
Auctions offer the opportunity for the buyer to set a value on an item and pursue it. Hibid is easy to navigate and offers a wide variety of goods, cars, even property! I have saved a fortune compared to retail prices! Go Hibid!
Thank you for the fantastic 5-star review, Thomas! We’re thrilled to hear you’ve found great value through the auctions and enjoy the variety of items available. It’s wonderful that HiBid has helped you save compared to retail prices. Your enthusiasm and support mean so much to us—happy bidding!
All auctions have clear instructions and up front cost expectations. Place a bid and let it ride.
Thank you for the great review, Kerry! We’re glad to hear you’ve had a good experience with the auctioneers and appreciate the clear instructions and transparent costs. It’s wonderful to know you’re finding great deals and enjoying the process. Happy bidding!
Great purchases and the auction company was top notch! They were organized and easy to work with.
Thank you for the 5-star review, Sonya! We’re thrilled to hear you had great purchases and found the auction company to be top-notch. It’s wonderful to know they were organized and easy to work with. Your support means a lot to us—happy bidding!
I win the bid for Auction 687-7004 and haven't heard from the auctioneer.
Thank you for your feedback, Wynsome. We’re sorry to hear about your experience with Auction 687-7004. We’ll be sending you a private message to gather more details and assist you further. Your input is important to us, and we want to ensure that your concerns are addressed. Thank you for bringing this to our attention!
I like how you describe the products: quality, status and prices. Simple and efficient way to do the shopping.
Thank you for the 5-star review, Carmen! We’re so glad you enjoy the product descriptions provided by the sellers and find the platform simple and efficient for shopping. It’s wonderful to hear that your issue was resolved quickly and cordially. Your support means a lot to us—happy shopping!
Auction was very organized and run fairly for bidders. Invoicing was finalized quickly and accurately.
Thank you for the wonderful 5-star review, Bob! We’re so glad to hear you found the auction organized and fair, with quick and accurate invoicing. Your feedback is greatly appreciated!
I have interacted with this auction service before. Quality stuff and pictures are on point
Thank you for the 5-star review, Timothy! We’re glad to hear you’ve had a great experience with quality items and clear pictures. Your feedback is greatly appreciated!
I bid on the auction and loved it, but I paid for my items first thing in the morning, I was told to send an etransfer and they would send me a tracking later in the day when it was shipped? Now I'm told it's being shipped tomorrow, so as long as everything gets here ok I'll be ecstatic, if not I'm kinda of screwed because my payment was through etransfer which is non refundable, but it's worth the risk! If everything goes well I will definitely be a repeat customer
Thank you for your feedback, Stephanie. We’re glad to hear you enjoyed bidding on the auction, and we hope everything with your shipment goes smoothly. Since payments and shipping are managed directly by the auctioneer, we recommend staying in touch with them for updates. If you encounter any issues or need further assistance, feel free to reach out to HiBid Support at 844-775-4774, and we’ll do our best to help. Thank you for sharing your experience, and we hope it all works out perfectly!
I regularly follow and bid in four HiBid auctions in New Brunswick. I am rarely able to preview the items before bidding, but have rarely been disappointed with my purchases.
Thank you so much for sharing your experience! We’re thrilled to hear that you enjoy the treasure hunt aspect of HiBid auctions. We understand that not being able to preview items can be a challenge, but we’re glad to hear that you’ve been happy with your purchases. We’re constantly working to improve the auction experience, and feedback like yours is invaluable to us.
We wish you the best of luck in your future bidding adventures!
Please ship this item to me I keep trying to get a response from your company. I seems s-mails go no were Please respond back to me
Thank you for reaching out, Brian. Just to clarify, HiBid itself does not handle shipping; that is the responsibility of the seller or auction house managing the auction. We’ll send you a private message to gather more details about your situation and follow up with the seller to help resolve this for you. Thank you for your patience, and we’ll work to assist you as quickly as possible!
Easy to navigate and to place bids. Appreciate getting notices when outbid! Overall pleasant experience
Thank you for the great review, David! We’re thrilled to hear you found the platform easy to navigate and bidding straightforward. We're glad the outbid notices helped enhance your experience. Your feedback means a lot, and we look forward to seeing you at future auctions! Happy bidding!
I have been participating in online auctions for about two years. I am used to each item having a short description along with pictures of measuring tapes to show the size of the item. I feel at a disadvantage bidding without full disclosure. I do like the fact that they send me an email when I'm outbid along with links to the item so I can go back and increase my bid with ease.
Thank you for sharing your first-time bidding experience on HiBid! We’re glad to hear you appreciate the convenience of outbid notifications and the ability to easily return to increase your bids.
We understand your concern about detailed descriptions and size references, such as measuring tapes, and agree that these can make a big difference. Sellers are responsible for providing item descriptions and photos, and we’ll continue to encourage them to include as much detail as possible to ensure transparency for bidders like you.
We appreciate your feedback and hope your future experiences on HiBid are even better!
We could not be happier with everything we have acquired from the HiBid auctions in SE Arkansas so far. Everything we have purchased has been described, listed and photographed well so we knew what we were getting at pick-up. Some items even better! Huge shout out to Daniel Hill (Hills Auction and Liquidation Services) Tracy Robinson (Tracy Robinson Auctioneers) and Tony Cathey (Tony Cathey Auctions) for making our experiences great! We look forward to more in 2025!
Thank you for your glowing review! We’re thrilled to hear that you’ve had such positive experiences with HiBid auctions in SE Arkansas. It’s wonderful to know that everything has been well-described, listed, and photographed, and even exceeded expectations in some cases.
We’ll be sure to give a huge shoutout to Daniel Hill, Tracy Robinson, and Tony Cathey for their outstanding efforts in making your auction experiences so enjoyable. Your support means a lot to us, and we’re excited to help you find more amazing items in 2025!
I've shopped on highbid for sometime now, and love it. This particular auction did have a lot of lots — a lot!, which seemed to slow down the speed at which you could change pages. This made me a little anxious during bidding. Otherwise everything went great!
Thank you for your kind words and for being a loyal HiBid user! We’re thrilled to hear you love the platform and had a great overall experience.
We appreciate your feedback about the page loading issue during the auction and will look into it to ensure a smoother experience in the future. Your input is valuable, and we’re committed to improving wherever we can.
Thank you for your support, and we look forward to helping you find more great items in future auctions!
It's different! So glad I found this site. It offers the possible deals that knowledge and proper discernment allows the buyer to purchase items for keep or retail at fair prices.
Thank you for your thoughtful feedback! We’re thrilled to hear that you’re enjoying HiBid and finding it a unique platform for discovering great deals. We love that you value the opportunities it provides for both personal keepsakes and retail finds. Your insight and approach truly capture the fun and strategy of participating in auctions.
I like to bid on what interest me early when you didn't have to bid much. Then do my research so I know what I need to stop at. Sometimes I even find I wish I hadn't bid. Thats good then go back often and see if someone has you out bid (gives you a little relief) and keeps it fun. They are very educational.
Thank you for sharing your experience! We’re glad to hear you appreciate the detailed item descriptions and pictures, as well as the easy registration process. Your strategy of bidding early and researching thoroughly is a great approach, and we’re thrilled that you find the process both fun and educational.
We appreciate your thoughtful feedback and look forward to continuing to provide a platform that keeps you engaged and entertained!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the 5-star review, Bernard! We’re thrilled to hear you had a professional and positive experience. It’s great to know the receipt process was accurate and clear. Your support means a lot to us—happy bidding!