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About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I have been using HiBid for quite awhile and find it very helpful and convenient finding items that I can use at reasonable prices. I can stay within my budget, and anything saved is added to the following budgeted project
The bidding process was easy. Paying for my item was easy. We are still waiting to hear on when our pickup date and time will be. Overall, I'm satisfied
Thank you for your review! We’re glad to hear the bidding and payment process was easy. For updates on your pickup date and time, we recommend reaching out directly to the auction house. If you need further assistance, feel free to contact our support team at 844-775-4774!
I noticed that when I place a bid on an item that ends in seconds, the time kind of resets. For example, I placed a bid on an item that had 30 seconds left, but after I bid on the item, the time changed to 2.5 minutes left. I think that's pretty shady. It allowed more people to bid, essentially, increasing the amount of money the sellers receive. The time should not change. This has happened on multiple items I have bid on. Quite a disappointment if you asked me. It's just not honest.
Hi Tonya, thank you for your feedback! The extension of time when a bid is placed close to the auction's end is part of a common auction feature called a "soft close." This helps ensure fairness by giving all bidders an equal chance to participate, similar to an in-person auction. We understand your concerns and appreciate your perspective. If you have any additional questions or need assistance, feel free to reach out to our support team at 844-775-4774. Thank you for sharing your experience!
My experience bidding with Ruito Trading Inc was terrible. When I arrived, despite booking an appointment, there was a long line and my order was not ready. I stood there for 10 minutes while they found my items - BOTH times. And both times, something in my order was incorrect. I took back one item that was clearly wrong and they said they would refund me when they were done because they were busy. It's been three days and they have not returned my money. I followed up via email and have been ignored. They are THIEVES
Hi Julia, we’re sorry to hear about your experience with Ruito Trading Inc. Since you've already tried contacting them with no response, we recommend reaching out to our support team at (844) 775-4774. While each auction company manages its own operations, our team may be able to help facilitate communication.
Very easy to bid and keep up with. I am not tech savvy at all and this is super easy
Thank you for the 5-star review! We’re so glad to hear you found the platform easy to use, even without being tech-savvy. Happy bidding!
Was very pleased with this auction had a blast all prices that I bid on was very reasonable.
Thank you for the 5-star review! We’re thrilled to hear you had a blast and found great prices. We’re so happy to have you as part of the HiBid community. Happy bidding! 😊
It the app turn around and locked me out twice and I had to reenter and find the auction again also there was a local auction tonight and whenever I pulled up Iowa it did not show that auction I had to go digging for it
Hi Timothy, thank you for your feedback! We’re sorry to hear about the trouble you experienced with the app and finding your local auction. For the best experience, we recommend using a web browser on your mobile device. If you need assistance, our support team is here to help at 844-775-4774. We appreciate your input and will work to improve!
Easy to use but there were a couple of glitches/errors when I was bidding. Just not sure how much I will be able to use it due to the high costs of premiums, fees and shipping. It adds to much to the items.
Thank you for your feedback! We’re glad you found the platform easy to use, but we’re sorry to hear about the glitches and your concerns about costs. Your input is valuable, and we’ll work on improving the experience. If you need assistance or have questions, feel free to reach out to our support team at 844-775-4774.
I had noticed my payment didn't go through for some reason and the gentlemen at MCkenzie was very helpful and I received my order
Thank you for the 5-star review! We’re so glad to hear the seller provided excellent customer service and that you had a great experience. We’re happy to have you as part of the HiBid community! 😊
Auction went quite well it was after trying to set up appointment to pickup could not do it so have to take a chance my items will be ready for pickup when I come there to pickup You should also have a morning pickup time
Hi Mildred, thanks for the 5-star review! We’re glad to hear the auction went well. For scheduling pickups, we recommend reaching out to the auction house directly, as they manage those details. We appreciate your feedback and thank you for being part of the HiBid community! 😊
I've been bidding on HiBid for a couple of years and have had very few problem, and I don't think NiBid was at fault for those. Bidding works well, and the system is pretty dependable.
Thank you for the 5-star review! We’re so glad to hear you’ve had a great experience over the years. Your support means a lot to us, and we’re happy to have you as part of the HiBid community!
Everything went flawlessly. Bids applied immediately and communication was great.
Hi Roger, thank you for the 5-star review! We’re thrilled to hear everything went flawlessly and that you had a great experience. We’re happy to have you as part of the HiBid community! 😊
Easy took look at the items in various local auctions. Easy bidding and seamless transaction
Thank you for the 5-star review! We’re glad to hear you enjoyed the detailed item descriptions and had an easy, seamless experience. We’re happy to have you as part of the HiBid community!
There absolutely needs to be a better shipping policy set by HiBid for their sellers. I am appalled and annoyed at having to read each auctions policy. Some even use feed back as collateral against your items. This is unacceptable and needs to be addressed. HiBid could be way better with a partnership for shipping. Please fix this!
Thank you for your feedback. We’re sorry to hear about your frustration with shipping policies. Since each seller sets their own shipping terms, we understand how this can be inconvenient. Your suggestion for a standardized shipping policy or partnership is valuable, and we’ll share it with our team. If you have specific concerns or need assistance, please contact our support team at 844-775-4774. We appreciate your input and will work to improve!
I can not hold a connection with my computer and have to use my phone for bidding. Talked with auction house and they said its not them that i need to talk to HiBid
We’re sorry to hear about the connection issues you’ve been experiencing. For the best performance, we recommend ensuring your internet connection is stable and using a web browser optimized for HiBid. If the issue persists, please contact our support team at 844-775-4774, and we’ll do our best to assist you. We appreciate your feedback and hope to improve your experience!
We've been bidding on hibid for a few years and our overall experience has been great. The auctioneers do reply to to questions which is very helpful. Take a chance and have fun.
Thank you for the 5-star review! We’re so glad to hear you’ve had a great experience over the years and that the auctioneers have been helpful. We’re happy to have you as part of the HiBid community—happy bidding and have fun! 😊
It has gotten to the point that depending on the auction company where after you say spend 350.00$ by the time you get the product and pay taxes of say 9.1 % and a 85.00 shipping fee that's 169.00 over the 350$ I gave for it over 500.00 $ and worth with the damage that it has? It is getting absolutely disgusting the charges especially the shipping seems they started a business for their family? Auctions were always what it says an auction then someone decided they could get by with not only charging the seller which is the custom they said we can get money out of the buyer too! Dont know how much longer I can afford to do this that's a lot it's one of the very last things I enjoy so take that too!
Thank you for sharing your experience. We’re sorry to hear about the frustrations you’ve faced with fees, shipping costs, and product quality from certain auction houses. While HiBid provides the platform, each auction house sets its own policies, fees, and descriptions. Your feedback about transparency and communication is very important, and we’ll share it with our team to address these concerns where possible.
We’re glad you’ve found HiBid responsive and helpful when you’ve reached out. If there’s anything specific we can assist you with, please don’t hesitate to contact us at 844-775-4774. Your input is valuable, and we want to help make your experience as enjoyable as possible.
Thank you for being part of the HiBid community!
Would like to be able to view the realized prices on all auctions it also helps when you are the seller and cannot keep up with the auction when soft close is so rampant
I know that HiBid has no control over the quality of the photos that Sellers post but perhaps you could show them good-excellent-poor photos and provide tips on how to take good photos. I am seeing more and more poor quality photos or those with wrong orientation
Thank you for the 5-star review and for your thoughtful feedback! You’re right—photo quality is determined by the sellers, but your suggestion to provide sellers with tips and examples for better photos is a great idea. We’ll share this with our team to help improve the overall experience. Thanks for being a part of the HiBid community! 😊
I got distracted and forgot it was closing and didn't win as many items as I had hoped for. The people at pick up were very nice and friendly
Thank you for the 5-star review! We’re glad to hear the pickup staff were friendly and helpful. Better luck on your next auction—we’re happy to have you as part of the HiBid community! 😊
I got a beautiful small china cabinet for $7.50!
Found it easy to bid... and win lots but would be very nice to have an expert opinion on the graded of ungraded comic books and a description of what is in the lot - especially titles and issue numbers on lots of multiple items (comics)
Also, it would be nice if we could see our past purchases in a quick link in our profile.
Thank you for your feedback! We’re glad you found it easy to bid and win. Your suggestions about expert opinions on ungraded comic books and detailed lot descriptions are excellent and will be shared with our team. Additionally, having a quick link to past purchases is a great idea, and we’ll consider it for future improvements. Thanks for being a part of the HiBid community! 😊
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi David, thank you for the fantastic 5-star review! We’re thrilled to hear HiBid has been helpful and convenient for you. It’s great to see you finding items within your budget—happy bidding! 😊