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From the business
About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I have never ran into any problems. It's fun, fast, and entertaining.
Overall the auction experience was ok. The grooming clippers was not as described/pictured in the auction...the picture was of the more expensive grooming set but I received the set without the beard trimmer and the auction depicted both grooming tools. Also, the unopened box for the headset was opened and the part that goes around the head is broke,,,snapped in two pieces...so useless. And the "open box, used Keurig" was not listed as broken or untested...used is ok, but the Keurig does NOT work. This was only my second time bidding here, the first experience was better. I never received defective or broken items on my first experience. I purchased a salvage skid as well and the items in the salvage skid were of better quality than the items I actually bid on.
Thank you for your feedback, Tracy. We’re sorry to hear about the issues you’ve experienced with your recent auction purchases. It's important to us that all items meet the descriptions and expectations, and we understand your frustration with receiving items that weren’t as described.
We recommend reaching out directly to the seller for resolution, as they are responsible for ensuring the accuracy of the descriptions and handling returns. If you’ve already done so and haven’t received a response, feel free to contact HiBid Support at 844-775-4774, and we’ll assist you in escalating the issue.
We appreciate you sharing your thoughts and will continue to work on improving your experience.
All in all went very well, did have a problem bidding in the last minutes of items I wanted to bid on.
Thank you for the 4-star review, Paul! We’re glad to hear the overall experience went well. We understand how frustrating it can be to have trouble placing bids at the last minute. If this continues, please reach out to HiBid Support at 844-775-4774, and we’ll assist you further. We appreciate your feedback!
I wish you would put in an area to keep all our invoices. It would be nice to be able to see them in a spot and not have to dig through our emails trying to find it.
Thank you for your feedback, Melanie! We appreciate your suggestion to have a dedicated area to store invoices. We understand how helpful it would be to easily access them in one place, and we’ll pass this along for future improvements. Thank you for being part of our community, and we’ll continue working to enhance your experience! 🌟
Excellent first time experience, signing up and bidding was very easy, auctioneer very prompt and friendly, a completely positive experience, and I look forward to bidding again!
Thank you for the 5-star review, Jeff! We’re so glad to hear you had an excellent first-time experience. It’s great to know that signing up, bidding, and interacting with the auctioneer were all positive aspects of your experience. We look forward to having you bid again soon! 🌟
No issues using the site. I enjoy it. Thank u. Easy to log in and understand.
Thank you for the 5-star review, Elaine! We’re so glad to hear you had an enjoyable experience and found the site easy to use. Your support means a lot to us—thank you for being part of our community! 🌟
Hibid is very inconsistent. Would be great if they could create a bidding app like all the other platforms. It's constantly crashing and glitching.
Thank you for your feedback, Erika. We’re sorry to hear about the issues you’ve been experiencing. We're actively working on improvements to enhance the platform’s performance and provide a more stable experience. We appreciate your patience as we continue to make updates, and we hope you’ll see improvements soon. Thank you for sharing your thoughts!
Gets pretty hairy when the lots are closing but I'm getting better at it
Thank you for the 5-star review, Larry! We’re thrilled to hear you’re enjoying the experience and getting better at it. The excitement of closing lots can definitely get intense! Thanks for being part of the community—happy bidding!
I have bought several things from high bid auction and I enjoy it, but what's frustrating is it really doesn't support all the web browsers it is very glitchy I definitely noticed it has several issues with the Safari web browser, which I usually switch to chrome for example today I was bidding on an item, but it kept on giving me an error message and the page would not load properly so I missed out on the bid also if y'all have an app, that would be amazing
Thank you for sharing your feedback with us! We're glad to hear you enjoy using HiBid for your auction needs, but we’re sorry to learn about the challenges you’ve faced, especially with mobile browsers and Safari. Your input is invaluable, and we want you to know that we’re actively working on updates to improve mobile compatibility and overall performance.
We also have some exciting developments in the works, so stay tuned! Thank you for your patience and for being part of the HiBid community.
My wife and I enjoy the online auctions. It's been many years since we were had an auction in person. Your platform is easy to understand. The transactions are quick. Thank you high bid for being there for us.
Thank you for the wonderful 5-star review! We're so glad you and your wife are enjoying the convenience of online auctions from the comfort of home. It's great to hear you find the platform easy to use and the transactions quick. We're honored to be part of your auction experience—thank you for choosing HiBid!
It's a great system for bidding. Sometimes you win...sometimes you lose.
Beware of fine print as some auction houses state that all item sold are "as is" and you might be stuck with something that is broken...missing parts, etc.
Have used company PkgPlace for shipping from far from home Auction Houses. Great service and prices.
Thank you for the 5-star review! We’re thrilled to hear you think HiBid is a great system. Your support means so much to us!
My most recent auction was 1/22/25. I have bid on many auction before and they're always good about information on times, and requirements on both biding and pickup or shipping options.
All companies have a good feel for describing what they are are and their condition, they also do good photos.
Thank you for the 5-star review! We’re thrilled to hear you’ve had great experiences with HiBid auctions and found the information, descriptions, and photos helpful. Your support and feedback mean a lot to us!
Very good. I appreciate the addition of the box that indicates that I will need shipping
Thank you for the 5-star review! We’re so glad to hear you’re enjoying the coin auctions on mobile and found the shipping indicator helpful. We appreciate your support and are thrilled you’re having a great experience!
Thank you for the 5-star review, Marcus! We’re thrilled to hear everything went as expected and that the auction was glitch-free. Your feedback means a lot to us—thank you for being part of our community! 🌟
Platform is great. Sometimes hard to find auctions you are trying to keep an eye without registering. Also kept disconnecting during the live portion of the auction.
Thank you for your feedback, Brad! We’re glad to hear you think the platform is great. To make it easier to track specific auctions, you can add items to your Watchlist, which allows you to quickly access auctions you’re interested in without needing to search for them again.
Regarding the disconnection issues during the live auction, these can sometimes be due to internet connectivity problems. We recommend using a web browser on your mobile device instead of the app for a more stable experience. Also, please note that you do need to register for each auction you wish to participate in, which involves agreeing to the terms and conditions of the auction. You don't need to create a new HiBid bidder account—just register for the individual auction.
If the issue persists, feel free to contact HiBid Support at 844-775-4774 for further assistance. Thank you again for sharing your input—it helps us continue to improve!
My Watch List and the live bidding experience helped me feel confident that I was paying a fair price, and that others had the same opportunity to bid that I had. Thanks.
Thank you for the 5-star review, Felipe! We’re thrilled to hear that the Watchlist and live bidding experience helped you feel confident in your bidding. It’s great to know that you felt the process was fair and transparent. Your support means a lot to us—thank you for being part of the community! 🌟
Easy to use bidding platform so easy you can go broke real fast
Hi Michael, thank you for the 5-star review! We're glad you find the platform easy to use. Happy bidding (responsibly)! 😄
The system works but it would be a lot better if Hi Bid would not interfere with the action with the advertising asking you to sign up now for notifications.
Hi Jim, thanks for your feedback! We’re glad the system works well for you. We’ll pass along your note about the notifications—your input helps us improve!
I have been using HiBid for quite awhile and find it very helpful and convenient finding items that I can use at reasonable prices. I can stay within my budget, and anything saved is added to the following budgeted project
Hi David, thank you for the fantastic 5-star review! We’re thrilled to hear HiBid has been helpful and convenient for you. It’s great to see you finding items within your budget—happy bidding! 😊
The bidding process was easy. Paying for my item was easy. We are still waiting to hear on when our pickup date and time will be. Overall, I'm satisfied
Thank you for your review! We’re glad to hear the bidding and payment process was easy. For updates on your pickup date and time, we recommend reaching out directly to the auction house. If you need further assistance, feel free to contact our support team at 844-775-4774!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the 5-star review, Brenda! We’re so glad to hear you’ve had a fun, fast, and problem-free experience. Your support means a lot to us—thank you for being part of our community! 🌟