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About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Fine ok fifty characters, really? Why? My experience was fine. Nothing to write home about,. Jeez!
Why do you have to charge 13% for bidding online, it appears like you are overcharging for that service. Remember your 13%plus 13% tax = 26% on top?
Hi John, thanks for sharing your feedback. We understand your concern regarding the fees, and we’re sorry for any confusion. The 13% charge is a service fee set by the seller, and the tax is applied by the government. We recommend reaching out directly to the seller for more clarification and feedback on the fee structure, as they are the ones who set the pricing for their auctions. Let us know if you need any further assistance, and we appreciate you taking the time to share your thoughts!
I found 2 antique purses that I had been looking for. I thought I had bid up high enough, but sure enough, someone else was interested in them, at the end of the auction. You have to watch your item and bid up to its worth. Especially at the auction's closing. I am thrilled that I got my purses!
Hi Margaret, thank you so much for the fantastic review! We’re so glad you were able to find the antique purses you were looking for. It’s always a good idea to watch your items closely, especially as the auction is closing. For shipping information, please reach out directly to the seller, as they will be able to provide you with all the details. We appreciate your support and are happy to hear you're thrilled with your purchases!
Not the easiest site to maneuver but I'm impressed with the wide variety of goods. I'm addicted to online auctions lol you make it too tempting.
Hi Donald, thank you for the great review! We’re so glad to hear you’re enjoying the variety of goods we offer and that the mobile experience has been easy for you. We appreciate your feedback about the site navigation—it's something we're always working to improve. We’re thrilled to have made online auctions so tempting for you! If you ever need assistance navigating the site or have any questions, feel free to reach out. Thanks again for your support!
Items were clearly described and photographed. Bidding moved smoothly and timely. It was a little unclear to me that the auction times were given in central time while the location of the sale was in the eastern time zone.
Hi Rebecca, thank you so much for your fantastic review! We’re glad to hear you had fun and that the items were clearly described and the bidding process went smoothly. Regarding the time zone confusion, please note that the auction times are set by the seller, so you can always reach out to them directly for clarification. If you have any other questions, feel free to let us know. Thanks again for your support!
Placed bids in 2 different auctions. Items were not fully described to initiate fair practice (one item looked to be sealed box, but items were missing from content. Blurred pictures and descriptions make it a dangerous choice for bidding
Hi Mark, thank you for your feedback. We’re sorry to hear that you had a less-than-ideal experience with the items you bid on. We take concerns like this seriously and encourage you to reach out directly to the seller for more clarification on any listings. Clear and accurate descriptions are important to us, and we’ll work to ensure better transparency moving forward. If you have any further questions, feel free to reach out. Thanks again for your input!
I love buying through HiBid. The website is very user-friendly. I especially like when I click to view a specific lot, then click to go back to the auction, it takes me to the exact spot I left off, not all the way back to the beginning. Also, I'm always met with smiling, friendly faces from helpful people when picking up auctions.
Hi Victoria, thank you for the amazing review! We're so glad to hear that you love using HiBid and find the website user-friendly. It's great to know that the navigation feature is working well for you, and we're happy to hear you've had positive experiences with the sellers' teams during pickup. We truly appreciate your kind words and your continued support!
It was easy and good no problems and as long as your connection is good you can always bid.
Hi Dennis, thank you for the great review! We’re so glad to hear you had a smooth experience with the Barn Auction and that everything worked well with a good connection. We appreciate your feedback and look forward to having you back for more auctions!
Go back to the app. User friendly and quick. Without the app it's annoying
Hi Yolanda, thank you for your feedback! We’re sorry to hear that you’re not having the best experience on mobile. Right now, the mobile browser works better than the app, but we understand your preference for the app’s user-friendliness and speed. We’re continuing to improve the overall experience, and we appreciate your patience. If you have any questions or need assistance, feel free to reach out!
Very good experience and no issues with the on line auction was great
Hi Stuart, thank you for the wonderful review! We’re so glad to hear you had a great experience with the online auction and didn’t encounter any issues. We truly appreciate your feedback and look forward to having you back for more auctions!
Simple, easy, and straightforward...two thumbs up. Very easy to register and bid, following different online auction sites in my opinion, doesn't get much better. Quick responses to questions as well.
Hi Scott, thank you so much for the amazing review! We're thrilled to hear that you found the platform simple, easy, and straightforward. We always strive to provide a great experience, and we’re glad to know we’re hitting the mark. Thanks again for your feedback, and we look forward to having you back for more auctions!
Everything seemed to have went nice and smooth. Seems to be pretty easy and worry free.
Hi i participated in an auction yesterday. How do i know if i won? Call me please *******905
Thank you for your feedback, Jennifer. We’re sorry to hear you’re having trouble confirming if you won an item. To check if you won, we recommend contacting the seller directly, as they will provide the most accurate information regarding your auction status and item details.
If you continue to have trouble, feel free to reach out to HiBid Support at 844-775-4774, and we’ll be happy to assist further. Thank you for bringing this to our attention!
Love hibid and will continue to use it but the premiums are pretty high to be casually passed onto the buyer. After you win an auction, you tack on 15 in seller premiums and then 8.5% in taxes (understandable), but the incentive to buy on the platform goes down knowing that these end fees diminish how much purchasing power I actually have on the platform.
Wish it was almost case-base or category based percentage, or threshold based where if you go over a certain number like $100, $1000, or $*******, then the percentage changes.
Maybe this does exist but am not aware of it.
Thanks Hibid and customers
Thank you for your thoughtful feedback, Ricardo! We're glad to hear you love HiBid and enjoy the ease of bidding. We understand your concern about the buyer’s premium (BP) and how it affects your purchasing power. The BP is set individually by each seller, and some sellers do offer a tiered BP structure, as you mentioned. We recommend checking the auction terms for details specific to each auction.
If you have any additional questions or need assistance, feel free to reach out to HiBid Support at 844-775-4774. We appreciate your input and are always working to improve your experience! Thank you for being part of our community!
The 2 silver bars I got are not 1 oz silvers bars like it had said I bought. They are not even a half oz bar. Definitely disappointed in that, from change auctions I feel like sharpless is a better bet. You can atleast view the items and know what you are getting in person.
Thank you for your feedback, Th. We’re really sorry to hear that the items you received were not as expected. We understand your disappointment, and we always want to make sure that our listings are accurate. In this case, we recommend reaching out directly to the seller to resolve the issue, as they are responsible for the descriptions and the condition of the items. If you continue to experience difficulties or need additional assistance, please feel free to contact HiBid Support at 844-775-4774, and we’ll help escalate the issue. We appreciate you bringing this to our attention and are committed to improving your experience.
App locked up on my phone when I scrolled too fast as it always does within 2-3 minutes of items closing. Needless to say, I was unable to bid on some desired items as I had to shutdown everything, reboot and start over.
Thank you for your feedback, Vic. We’re sorry to hear about the issues you experienced with the app. If you’re using a smartphone, we recommend switching to a web browser for a more stable experience, as this may help prevent the app from locking up during the auction. If the issue continues, please reach out to HiBid Support at 844-775-4774, and we’ll assist you further. We appreciate you sharing your experience and will continue working to improve the platform.
Recently participated in Lexington and Deetz online auditions. Both of these were awesome. The staff took the time to validate and responded to all inquiries. Items were as stated.
Thank you for the 5-star review, Steve! We’re so glad to hear you had a great experience with both Lexington and Deetz online auctions. It’s great to know that the staff provided excellent customer service and that the items met your expectations. Your feedback means a lot to us—thank you for being part of our community! 🌟
It was awesome. And the auction place was about 30 mins north of us. Everything went better than I could of expected. Thank u so much for a great experience.
Thank you for the 5-star review, Kathy! We’re thrilled to hear you had such a great experience. It’s wonderful that everything went smoothly, and we’re so glad we could exceed your expectations. Your support means a lot to us—thank you for being part of our community! 🌟
I like being able to put in my highest bid even if not watching the entire thing.
The features such as being able to see prior bids or watch list is very helpful.
Having a watch list to concentrate on helps to not over spend and buy just what I want.
Thank you for the 5-star review, Sarah! We’re thrilled to hear you love using the HiBid platform. It’s great to know that the features like placing your highest bid, viewing prior bids, and using the Watchlist are helpful to you. Your feedback means so much to us—thank you for being part of our community! 🌟
I find it very difficult to find out if some of the auctions are reserved or unreserved...
Thank you for your feedback, George. We understand how it can be difficult to determine if an auction has reserved or unreserved items. In many cases, it's best to contact the seller directly for clarification. If you need assistance, feel free to reach out to HiBid Support at 844-775-4774. We appreciate your input and are constantly working to improve the experience!
Site works well and have not had any issues bidding like some of the other hosting sites I have used.
Thank you for the 5-star review, Gerard! We’re glad to hear the site is working well for you and that you’ve had a smooth bidding experience. Your support means a lot to us—thank you for being part of our community! 🌟
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Thanks for the review! We’re glad your experience was “fine” (hey, we’ll take it!)—even if it wasn’t exactly “write-home-to-Mom” material. As for the fifty-character minimum, we totally get it...sometimes less is more, right?
That said, we’re always aiming to turn “fine” into “fantastic,” so if you have any ideas on how we can level up your experience, we’d love to hear them!