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About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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1) With HiBid, the amount of the winning bid is not shown to the public. So I might have been interested in a lot, but not have bid on it. Still, I am educating myself in values. So, please consider listing the value of the winning bid. Many on-line sites do so, for example, "Invaluable".
Lots of great items to choose from. Love the back and forth bidding.
That sounds like a great way to spend a winter evening! ❄️🔥 We're glad you're enjoying the excitement of bidding and the variety of items available. Thanks for your 5-star review—happy bidding! 🚀🎉
It was so much easier to bid on the APP. Do you plan on releasing a new one?
We appreciate your feedback! While the app is no longer available, you can still enjoy a seamless bidding experience through the mobile web browser. In fact, many users find it even more reliable. At this time, I can say whether or not we have plans for a new app, but we’re always working on improving the platform. If you have any questions or need assistance, feel free to reach out. Happy bidding! 🚀
First time using site, nice set up, all went smooth so far!
Next is shipping so we'll see!
Welcome to HiBid! We're glad to hear your first experience went smoothly. Hope everything goes just as well with shipping! If you ever have any questions, feel free to reach out. Thanks for the 5-star review, and happy bidding! 🚀🎉
Used these guys before great experience, every thing went smoothly.
Thanks, Steve! We're so glad to hear you had a great experience. We appreciate you bidding with HiBid and look forward to seeing you in future auctions!
I will never use this website again...it crashed mid auction and I lost some things I really wanted because it took about 5 minutes to come back, which is forever during an auction. Then, for some reason it put in a bid on something I didn't want and I had to pay for it because there allegedly was "bidding history" even though I never even looked at it or watched or wanted. So never again! 😔
We’re sorry to hear about your experience, Meredith! Auctions move quickly, and we know how frustrating it can be if there’s an interruption. We’re actively working on updates to improve performance, and if you’re using the app, we recommend trying the mobile web browser for the best experience. If there’s ever a concern about an accidental bid, we always suggest reaching out to the seller as soon as possible, as they manage the auction directly. We appreciate your feedback and hope you’ll consider giving HiBid another try in the future!
I use high bid for 90 percent of my auction deals and have been happy!
Thanks, James! Winning is always a great feeling! 🎉 We're glad to hear HiBid has been your go-to for auctions, and we appreciate you being a valued bidder. Happy bidding!
I enjoy using hibid and being able to bid on items in the convenience of my own home. I've never had any issues with payment or receiving my items in a timely manner.
Thanks, Chad! We're so glad to hear you've had a smooth and convenient experience with HiBid. Happy bidding, and we appreciate you being a valued part of the HiBid community!
Thanks, Mo! We're happy to hear you’ve found HiBid fun and easy to use. We appreciate your support and hope you keep enjoying the auctions! Happy bidding! 🎉
Nice to have a common platform that multiple sellers use. The only real issue that I have is that on a phone, with the default view, you don't see enough words of the item title. Choosing list view for turning phone sideways is a workaround, but I'd like to see the list view be the default.
Thanks for your feedback, Lynn! We're glad you enjoy the platform and appreciate your suggestion about the default view on mobile. We’re always looking for ways to improve the experience, so we’ll pass this along to the team. Happy bidding!
I was not able to pick up the items on the pick up date. I phoned and they said it would fine to pick them up the following day. The lady I spoke with was very nice.
Thanks, Linda! We're so glad you found great items and had a positive experience with the auction house. It's great to hear they were able to accommodate your pickup. Happy bidding, and we appreciate your support!
It's very informative on what's being sold and pictures of what is being sold just wish instead of 3 minutes after last bid maybe 2 minutes to speed up
Thanks, Rodney! We're glad you found the platform well-run and informative. The soft close feature is set by each individual seller, so if you'd like to see a shorter extension time, we recommend reaching out to the auction house directly. We appreciate your feedback and hope you continue to have great experiences on HiBid. Happy bidding!
On Saturday January 25,2025 I was the highest bidder on an auction being conducted by Laywell Auction. After the bidding closed, the pickup was the next day, Sunday. With Sunday being the only pickup day and not being able to do that, I contacted John (Laywell Auction). John told me to send him an email and he would get back to me on Sunday to schedule a pickup time for Monday. I sent the email, no response from John. I called his number yesterday, followed by another email...no response. I called his number again this morning...no response. My queston to you is; does Laywell Auction represent the type of customers you approve of? But then again your response is not needed as John must have no concern with how you manage your website or else he would not conduct himself as unprofessionally as he does. The one positive thing about this experience, I will disassociate myself from HiBid so that this type of experience will not reoccur.
Hi Walter, thank you for reaching out and sharing your experience. We understand how frustrating it can be when communication falls short during the auction process. While HiBid serves as a platform connecting bidders and auctioneers, each auction house operates independently and is responsible for their own customer service and policies.
We’re sorry to hear about your experience with Laywell Auction. How auctioneers handle their business is indeed a reflection of their professionalism, and we appreciate you bringing this to our attention. HiBid hosts many auctioneers, and we encourage you to explore other sellers on the platform who have demonstrated a strong commitment to customer satisfaction. We hope to provide you with a much better experience in the future. Thank you for giving us the opportunity to address your concerns.
I get so sick of not bidding on clothing because listings frequently do not indicate a clothing size. Make it mandatory for a size field to be completed prior to submitting a new clothing article listing!
Thanks for your feedback! We totally understand how important it is to have clear sizing information when bidding on clothing. While sellers set their own listing details, we appreciate your suggestion and will pass it along. In the meantime, if you ever have questions about an item, we recommend reaching out to the seller directly for clarification. Happy bidding!
I was surprised that the website was as easy to navigate and use as the app had been. I had absolutely no issues using the website for bidding. Everything was a breeze and much easier to navigate than some of the other bidding sites. Highly recommended.
Thanks, Mark! We're glad to hear you found the website easy to use and that bidding was a breeze. We appreciate your recommendation and hope you continue to have great auction experiences on HiBid. Happy bidding! 🎉
Terrible huge difference In time so much that a bid was lost. Personally I do it like the website layout either it flashes and glitches.
Thanks for your feedback, Kellie! We’re always working on improving the user experience and appreciate you sharing your thoughts. Could you let us know which web browser you were using or if you were on the HiBid app? HiBid tends to work best with Google Chrome and Safari for the smoothest experience. If you were using the HiBid app, we suggest trying the web browser on your mobile device instead.
If you need any assistance, feel free to reach out to our support team at 844-775-4774. We appreciate your input!
Site is easy to use, to both register and make bids.
If you are connected to WiFi, the speed is reliable and allows you to look at all the lots quickly..
Thanks for your feedback! We're glad to hear you found the site easy to use and that it runs smoothly for you. We appreciate your support and hope you continue to enjoy bidding on HiBid. Happy bidding! 🎉
Sometimes hard to read screenshots. Expansion of each photo would be greatly appreciated and beneficial.
Thank you for the 5-star review, Craig! We appreciate your feedback. We understand that screenshots can sometimes be hard to read, and expanding photos would certainly improve the experience. We recommend using a web browser, which has the ability to zoom in and out for a clearer view. We’re glad to hear you love the variety, and we’ll continue to work on enhancing your experience!
Lots of items that I can bid on to add to my collection. I like the process where I can rebid and get notified when I get outbid on items that I want.
Thank you for the 5-star review, Walter! We’re thrilled to hear you’re enjoying the wide selection of items to bid on. Your support means so much to us—thank you for being part of our community! 🌟
Honestly had my heart set on one item. When buyers with endless money show up and buy something you really wanted it ruins the whole experience!
Thank you for your feedback, Travis. We understand how disappointing it can be when you miss out on an item you had your heart set on. Auctions are competitive, but there are always more opportunities, rare finds, and exciting items in future auctions. We wish you the best of luck in your upcoming bids!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback! We understand that seeing final winning bid amounts can be helpful for research and value estimation. However, on HiBid, it is entirely up to each seller whether they choose to display this information.
If you're looking for market value insights, there are other resources available that might help. We appreciate your input and will continue to pass along suggestions like this to improve the platform. Thanks for being a part of the HiBid community!