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About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Found it easy to bid... and win lots but would be very nice to have an expert opinion on the graded of ungraded comic books and a description of what is in the lot - especially titles and issue numbers on lots of multiple items (comics)
Also, it would be nice if we could see our past purchases in a quick link in our profile.
Great experience to date and all sellers are highly professional and products are as specified. Best auction site around
Thank you for the 5-star review! We’re thrilled to hear you’ve had a great experience and found the sellers professional with accurate product descriptions. We’re proud to be your go-to auction site—happy bidding! 😊
I have bid on several different auctions and have found that all of the people involved have been very helpful and worked with me in any way they could.
Thank you for the 5-star review! We’re so glad to hear you’ve had great experiences and found everyone helpful and accommodating. We’re happy to have you as part of the HiBid community—happy bidding! 😊
A lot easier than you think it would be. Great auction! Really easy to bid.
Thank you for the 5-star review! We’re thrilled to hear everything went great and that you found the process easy. We’re glad to have you as part of the HiBid community—happy bidding! 😊
The app was easier to use when I was away from my computer. But all in all I like the service.
Thank you for your feedback! We’re glad to hear you like the service. While the app is no longer available, we recommend using a mobile web browser for a similar experience. If you need assistance, feel free to reach out to our support team at 844-775-4774. We appreciate your input and support! 😊
Bidding was very easy only thing I would change is how you return to watch list.
Hi Kevin,
Thanks for sharing your first experience with HiBid! We’re glad to hear bidding went smoothly. We appreciate your feedback about returning to the watch list — that’s helpful as we continue improving navigation.
Happy bidding,
— The HiBid Team
First time bidding online. Very user friendly. Very pleased with bidding process!
Thank you for the 5-star review, Betsy! We’re thrilled to hear your first online bidding experience was user-friendly and enjoyable. We’re glad you’re pleased with the process—welcome to the community!
I enjoy the auctions, however we rely on good descriptions and good pictures of what is being sold. Showing all damages pointing out bad areas. This past auction we called and left a message and never got a return call. There was a trailer we would have bid on but no size and length listed.
Thank you for your feedback, Deonne! We’re glad to hear you enjoy the auctions. We understand how important detailed descriptions, clear pictures, and accurate information are for making informed bidding decisions. If you’re having trouble getting in touch with an auction house, feel free to reach out to HiBid Support at 844-775-4774, and we’ll do our best to assist you. Your input is valuable and helps us work toward improving communication and overall user experience. Thank you, and happy bidding!
I dont have any complaints it works well. If you need feed back fix the glitch that makes me go through all the lots. When I pick an item I want more information on then want to go back where I left off it will sometimes go back to the 1st lot. Not a big deal when there's 100 lots, but when there's 400 and get sent back to #1... anyway it works fine for me.
Thank you for your feedback, Tracy! We’re thrilled to hear you’re enjoying the platform and that it’s working well for you overall. We understand how frustrating it can be to lose your place when navigating through lots, especially in larger auctions. Our team is continuously working on improving the user experience, and we’ll take this into consideration as we make updates. Thank you for sharing your thoughts, and happy bidding!
I got everything I bid on and it was easy to bid. Want to keep getting auctions
Thank you for the 5-star review, John! We’re thrilled to hear you had a great experience and were able to win everything you bid on. We’re excited to have you back for future auctions—enjoy exploring more great finds!
It was easy and fun. No problems and easy to follow the online sale and place bids.
Thank you for the great review, Michael! We’re thrilled to hear you found the process easy, fun, and problem-free. We’re glad you enjoyed bidding on the movie theater items—happy bidding!
Great Site, good people to work with. Have always had great products to bid on.
Thank you for the 5-star review, Mike! We’re so glad to hear you had a great experience and enjoyed working with the people involved. Your support means a lot to us—happy bidding!
I had a good experience.you had so many lots was having trouble keeping up on biding but was able to get main ones I wanted.
Thank you for the 5-star review, Cathy! We’re glad to hear you had a good experience and were able to win the items you wanted, even with so many lots to choose from. Your support means a lot to us—happy bidding!
The website is great from a workstation or laptop, it is easy to use and navigate. Unfortunately the same can not be said when using it from a smartphone. It is functional but navigate is more difficult and the display is atrocious. Only seeing one item on my screen at a time when trying to view the catalog is not a sustainable way to view the auctions.
Thank you for your feedback, Jeremy! We’re glad to hear you find the website easy to use on a workstation or laptop, but we understand your concerns about the mobile experience. We’re actively working on updates to improve mobile navigation and display, ensuring a smoother and more user-friendly experience. Your input is valuable, and we appreciate your patience as we make these improvements—thank you for sharing your thoughts!
The album auctions I was in I was bidding against myself? I bid up a few albums tgat j alone was bidding a guy had 2 auctions going on at same time and I was thinking they were different the lot numbers were the same on some example I was bidding on Beatles rubber sole against myself
Thank you for your feedback! We understand how this could be confusing. It sounds like the auction may have had duplicate lot numbers, which can sometimes happen with simultaneous auctions. We recommend reaching out to the auction house directly for clarification. If you need further assistance, our support team is here to help at 844-775-4774. We appreciate your input and hope to make your next experience smoother!
Good experience, would like to see more information on items. Pictures can be deceiving
Thank you for your feedback, Eddie! We’re glad to hear you had a good experience overall. We understand the importance of detailed item information, as pictures can sometimes be misleading. Since auctioneers manage item descriptions and photos, we recommend reaching out to them directly if you have specific questions about an item. Your input helps us and the sellers improve, and we appreciate you sharing it—happy bidding!
Contacted auctioneer after wining item he was very good. And they did not charge me sales tax because I live in a no sales tax state
Thank you for the 5-star review, Ken! We’re thrilled to hear everything went smoothly and that the auctioneer provided excellent service. It’s great to know they accommodated your state’s no-sales-tax policy. Your support means a lot to us—happy bidding!
It went very smooth. I enjoyed the whole thing. It was really fun. I would do it again.
Thank you for the 5-star review, Donalee! We’re so glad to hear you had a smooth and enjoyable experience. It’s wonderful to know you had fun and would participate again. Your support means so much to us—happy bidding!
Hibid is not able to help you and you will be allone with the auction house (if they answer the phone and emails).
Hibid is a platform for auction houses and they cover for them not for the buyer.
If the buyer don't pay will be not be able to bid again,when auction house receive your money (wire tranfer,BIG MISTAKE DON'T EVER DO THAT),and they don't sent you your items you bought and paid will be able to condinue posting auctions on Hibid.
That is what I have learn talking to four different hibid persons for my bad experience with Vail International Inc that i have lost so far $2,473
Hi Anastasios, thank you for sharing your concerns. We’re deeply sorry to hear about your experience with this auction house and understand how frustrating this has been. While HiBid provides the platform, individual auction houses manage their own sales and policies.
We see that you’ve already reached out to our support team. If you haven’t already, we recommend submitting a formal complaint about the auction house so we can document the issue further and evaluate any actions that can be taken. Please contact us again at 844-775-4774 for additional assistance or updates.
Your feedback is invaluable, and we are committed to improving the experience for our buyers. We hope the matter is resolved for you soon.
Vail International Incorporated Pasco WA is the auction company I have bid items last and I have the worst experience.
Very difficult to communicate with the company none answer the prone and not respond on emails before during and after the auction.
A few days after I have paid my invoiceI received email with tracking number waiting couple days and today 12/23/24 i try to track my items.
I find out the delivery was made to a wrong address instead to San Pedro Ca the items was delivered to Fort Lee NJ today at 11:30.
I call the auction company and no answer and evetually when someone answered he said he will wake up and talk to the owner Keny Jechine
Very bad auction company
Got to the auction they couldn't find anything I bid on had a car parked in front of the forklift I won(nothing like description said it ran. That thing wouldn't take thousands of dollars to run again, I don't even know if that would help)at auction told me to move it gave me keys it didn't run it took 6 hours to get out of where they had it.it was the worst auction experience I'll never get anything from them again
Thank you for sharing your experience. We’re sorry to hear about the challenges you faced with the auction house and the issues with your purchase. While HiBid provides the platform, auction houses are responsible for managing their listings, descriptions, and customer interactions.
Your feedback is important, and we recommend reporting your concerns about the auction house directly to HiBid’s support team at 844-775-4774 so we can review the situation further. We understand your frustration and appreciate your patience as we work to improve the overall experience for our buyers. Thank you for bringing this to our attention.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback! We’re glad you found it easy to bid and win. Your suggestions about expert opinions on ungraded comic books and detailed lot descriptions are excellent and will be shared with our team. Additionally, having a quick link to past purchases is a great idea, and we’ll consider it for future improvements. Thanks for being a part of the HiBid community! 😊