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HiBid

4.1

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...


hibid.com
Lincoln, United States
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HiBid Reviews Summary

The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 20 days

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8,734 reviews

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Illinois
1 review
0 helpful votes
Follow Tamara P.
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Layout of website is great easy to navigate! Payment processing was easy as well and had the auctioneers name and contact information right on my purchase.

Date of experience: March 6, 2025
Audriana B. HiBid Rep
over a year old

Thank you for your review, Tamara! We're glad you had a smooth experience and found the site easy to navigate. Happy bidding! 🎉🛍️

New Jersey
1 review
0 helpful votes
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Still waiting!
March 16, 2025

I bid on and received my goods. The only place was Berger coins out of Loveland, Colorado. I am still waiting for three months now for items I Paid for. Just watch for reputable auctions.

Date of experience: March 6, 2025
Audriana B. HiBid Rep
over a year old

Thank you for your review, Jerry. We’re sorry to hear you’re still waiting on your items. Each seller on HiBid manages their own auctions, including payments and shipping. We recommend reaching out to the seller directly for an update. If you’re having trouble getting in touch with them, feel free to contact HiBid support at 844-775-4774, and we can try to help facilitate communication.

Michigan
1 review
0 helpful votes
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Easy to use and fast paced
March 16, 2025

Bidding was straight forward and fair to all parties. I someone made a bid with little time left, additional time was added to the item to give everyone else a chance to counter.

Date of experience: March 5, 2025
Audriana B. HiBid Rep
over a year old

Thank you for your review, Mark! We're glad you found the bidding process fair and easy to use. Happy bidding! 😊🎉

Alabama
1 review
0 helpful votes
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Easy and fun
March 15, 2025

I have enjoyed bidding online for auction items that interest me. It is very simple to do and I love that I can put in my highest amount I am willing to pay and just walk away and HiBid notifies me via email if I have been outbid or if I won. I don't always have time to sit and watch an item in order to bid on it. This makes it so easy.

Date of experience: March 5, 2025
Audriana B. HiBid Rep
over a year old

Thank you for your 5-star review, Pamela! We're so glad to hear you enjoy the ease and convenience of bidding on HiBid. We’re happy that the notifications help keep you updated, even when you’re on the go. Happy bidding! 😊🎉

Nebraska
1 review
0 helpful votes
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During loading my brother comment the need for cleaning the expensive bed set and several other wooden items I had purchased. I asked why? He said they had mold on them. And when we loaded them we found several pieces had water damage on the bottom. None of this was disclosed in the descriptions or the photos. All together I spent $335 on the auction, plus renting a haul, drove in white out and blizzard conditions to pick it up after being told pick up was today no matter the weather, and had to wait for someone to get off work to help me load things. Hopefully the first auction items that are being shipped to me don't come damaged as well...

Date of experience: March 4, 2025
Audriana B. HiBid Rep
over a year old

Thank you for your feedback, Tiffany. We’re really sorry to hear about the condition of the items and the frustrating experience you had with your auction. Sellers are responsible for accurately describing their items, including any damage, so we recommend reaching out to the seller directly to address this issue. However, if you need assistance, HiBid can try to facilitate communication with the seller. Please feel free to contact HiBid support at 844-775-4774. Thank you again for sharing your thoughts.

North Carolina
1 review
0 helpful votes
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Awesome items! So easy to pi!
March 14, 2025

I found many hard to find items & many items that will save.e a lot of cash not having to purchase at retail!

Date of experience: March 4, 2025
Audriana B. HiBid Rep
over a year old

Thank you for your 5-star review, Maurice! We're thrilled to hear you found awesome items and saved some cash. Happy bidding! 😊🎉

Wisconsin
1 review
0 helpful votes
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Bidding process could be better.
March 14, 2025

I wish you could move from item to item without having to go "back" to the main catalog. Also, when bidding closes for a item, you have to click on the status to see if you won or not. You don't even see what the winning bid amount was. It's difficult to see what items you won and how much you got them for.

Date of experience: March 2, 2025
Audriana B. HiBid Rep
over a year old

Thank you for your feedback, Connie. We're sorry to hear that the bidding process didn’t meet your expectations. We understand that it can be frustrating to navigate between items and not easily see the winning bid amount. Your input is valuable, and we’ll take it into consideration as we work to improve the experience. In the meantime, if you need any assistance or have questions about your bids, feel free to contact HiBid support at 844-775-4774. We appreciate your review and will continue working to make improvements! 😊

Arkansas
1 review
0 helpful votes
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I love the online auctions.
March 14, 2025

I do like to have a time to see the items in person. This is usually offered.

Date of experience: March 2, 2025
Audriana B. HiBid Rep
over a year old

Thank you for your 5-star review, Janet! We're glad to hear you love the online auctions. We understand the value of seeing items in person and will keep your feedback in mind as we continue to improve. Happy bidding!

Canada
1 review
0 helpful votes
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We check Ontario HiBid regularly when looking to purchase something... we often find what we're looking for and have always gotten exactly what we expected. The whole process is smooth and efficient.

Date of experience: March 3, 2025
Audriana B. HiBid Rep
over a year old

Thank you for your 5-star review, Cheryl! We're thrilled to hear that you find HiBid well-organized, with clear instructions and timely communication. We're so glad you've had a positive experience and are able to find exactly what you're looking for. Happy bidding! 😊🎉

Virginia
1 review
0 helpful votes
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Great experience
March 11, 2025

It is super seamless and easy to bid. All the auction companies I have dealt with are wonderful, responsive and quick to ship you winnings.

Date of experience: February 28, 2025
Audriana B. HiBid Rep
over a year old

Thank you for your 5-star review, Chris! We're thrilled to hear you had a great experience and found the bidding process seamless. We're glad the auction companies have been responsive and quick with shipping. Happy bidding!

Texas
1 review
0 helpful votes
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Bidding Glitch
March 10, 2025

I was trying to place a bid on item close to closing and it would not accept the bid. This is the first time I experienced this issue. Otherwise, I have enjoyed my experience on the site.

Date of experience: February 28, 2025
Audriana B. HiBid Rep
over a year old

Thank you for your feedback, Sue. We're sorry to hear you had trouble placing a bid close to the closing time. If you received a specific message when the bid was not accepted, that could help us understand the issue better. Sometimes, bids can go into a pending status, which the seller can approve. If this happens again, feel free to reach out to HiBid support at 844-775-4774, or contact the seller directly. We’re glad to hear you've enjoyed your overall experience, and we'll continue working to improve the platform. 😊

Maryland
1 review
0 helpful votes
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Easy
March 10, 2025

It was easy to use and follow along with the different items and easy to use.

Date of experience: February 28, 2025
Audriana B. HiBid Rep
over a year old

Thank you for your 5-star review, Barbara! We're glad to hear you found it easy to use and follow along with the items. Happy bidding!

California
1 review
0 helpful votes
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Easy to use auction website
March 10, 2025

Great site and easy to use
Lots of different auctions to choose from

Date of experience: February 28, 2025
Audriana B. HiBid Rep
over a year old

Thank you for your 5-star review, Ed! We're glad to hear you find the site easy to use. Happy bidding!

Canada
1 review
0 helpful votes
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Hi, I plan to pick up my winnings today but information on prof of winnings is not clear. Do I just show up and say i won this and that. What is your expecting sort of prof? I did not receive a receipt from you as any confirmation. Expected prof of win and ID would be helpful in your blog at pick up would be most helpful. Thanks.

Date of experience: February 25, 2025
Audriana B. HiBid Rep
over a year old

Thank you for your 4-star review, Jeanette! We understand the confusion regarding proof of ID and winnings. Since the seller handles all aspects of their sales, we recommend reaching out to them directly for specific details on the required documentation and pick-up process. We appreciate your feedback and will use it to improve the experience moving forward. Thanks again! 😊

Canada
1 review
0 helpful votes
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Difficult platform for bidding
March 7, 2025

The platform limits the amount you can bid - forced increments I understand, but I can't bid fifty cents over the increment? But worse, the "Live Bidding" at the end of an auction is madness. Particularly when the HiBid site is laggy (which it was). And worse, in the middle of that Live Bid pressure-cooker, Hibid popped-up a window asking about my experience, and I lost the item I was bidding on. Overall, a challenging website to use. There are better ones for sure.

Date of experience: February 24, 2025
Audriana B. HiBid Rep
over a year old

Thank you for your feedback, Andy. We're sorry to hear about the challenges you faced, especially during live bidding. The bid increments are set by the seller, and we understand it can be frustrating not to have the flexibility to bid slightly above the increment. Lag can sometimes be caused by internet issues, and we’re always working on improving performance.

We also appreciate your note about the pop-up window and will take that into account. If you need further assistance, feel free to reach out to HiBid support at 844-775-4774. We value your input and hope to improve your experience in the future!

Kansas
1 review
0 helpful votes
Follow Tammie C.
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I was not able to toggle between pictures, the site often froze.

Date of experience: February 22, 2025
Audriana B. HiBid Rep
over a year old

Thank you for your feedback, Tammie. We’re sorry to hear you're experiencing issues with the site, such as difficulty toggling between pictures and freezing. We’re constantly working on improving performance and appreciate your input. To resolve this, we recommend trying to clear your cache or using a different browser. If the issue persists, feel free to reach out to HiBid support at 844-775-4774 for assistance. We hope to improve your experience moving forward! 😊

Canada
1 review
0 helpful votes
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Enjoyed the experience.
March 4, 2025

Easy to register, easy to bid, expedient replies to out bids.

Date of experience: February 21, 2025
Audriana B. HiBid Rep
over a year old

Thank you for your 4-star review, Elizabeth! We're glad to hear you enjoyed the experience and found registration and bidding easy. We appreciate your feedback and are always working to improve. If there's anything we can do to make it even better, feel free to let us know! 😊

Canada
1 review
0 helpful votes
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Not as described and missing item
March 3, 2025

This is the third time Discount Hunters has messed up my winnings and the last time I'm still waiting for refund or the item, plus I won 2 swords that were described as cos-play but with metal blades I wouldn't bid on plastic swords.I live out of town so a can't just go there.
As for hibid themselves their search needs a little work.

Date of experience: February 20, 2025
Audriana B. HiBid Rep
over a year old

Thank you for your 4-star review, Stephen! We’re glad to hear you enjoy using HiBid, even if your wife might say a little too much! 😆

Regarding your concerns, since each auction is independently managed by the seller, we recommend reaching out directly to Discount Hunters to resolve the missing items and refund issue. If they’re unresponsive, you may also want to check their terms or dispute resolution process.

As for search functionality, we’re continuously working on improving the user experience and appreciate your feedback. If you ever need further assistance, HiBid support at 844-775-4774 is available to help facilitate communication where possible.

We appreciate your input and hope your future bidding experiences are smoother! 😊

Maryland
1 review
0 helpful votes
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Smooth process
March 1, 2025

First time bidding & found the process smooth & easy.
Received an email when I was outbid but not when I won the bid. (?)

Date of experience: February 18, 2025
Audriana B. HiBid Rep
over a year old

Thank you for your 5-star review, Patti! We're glad to hear your first bidding experience was smooth and easy. The winning bid notification is typically sent when you receive the invoice from the seller. If you have any questions or need further clarification, feel free to contact the seller directly. Happy bidding! 😊

Nebraska
2 reviews
0 helpful votes
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Professional is the experience that I get when I attend your online auctions. I can't hear that good anymore so this is nice for me to look at what you have to bid on, I enjoy your auctions keep up the good work! Katie Weigel

Date of experience: February 17, 2025
Audriana B. HiBid Rep
over a year old

Thank you for your 5-star review, Katie! We're so glad to hear you're enjoying the online auctions and that they provide a great experience for you. We truly appreciate your kind words and look forward to many more successful auctions together! 😊🎉