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From the business
About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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When you start to bid on multiple items, you line them up so you just scroll up or down and follow the bidding routine until the final bid.
I've been watching HiBid Auctions for a few years now, and I've gotten some great things. This time not so great. I bid on two window covers and both were missing some of the pieces needed to mount them. I took them right back and it was taken care of.
Thank you for your 5-star review, Mardi! We're sorry to hear about the missing parts with your window coverings, but we're glad to know the issue was resolved. We appreciate your feedback and hope your future bidding experiences are even better!
We buy regularly from HIBID sellers in Lake Stevens and Arlington WA. All of them are friendly, cordial and usually offer great items for sale.
Thank you for your review, Bubba! We're glad to hear you've had such great experiences with the HiBid sellers in Lake Stevens and Arlington, WA. Happy bidding! 😊🎉
So far so good I have purchased quite a bit and I have not been disappointed. I have been recommending this site to friends and family.
Thank you for your review, Genaro! We're thrilled you've had great experiences and appreciate you recommending HiBid to your friends and family. Happy bidding!
It's been a little while that I have used hibid because I had just moved and was getting settled.
I won some items and didn't really understand that you were now charging $2 extra per lot won
With that price increase it literally just cost me the same as if I were to go on Amazon or the hardware store and purchased the item brand new with a guarantee
Totally not worth it
I will definitely have to really consider bidding on your platform due to the extra cost
Thank you for your feedback, Mario. We're sorry to hear about your experience with the extra charges. The additional fees are set by the sellers and can vary based on the auction. We understand how this can affect the value of your purchase and encourage you to reach out to the seller directly if you have concerns about pricing or fees. If you have any further questions, feel free to contact HiBid support, and we’ll do our best to assist. We appreciate your input and hope you'll consider bidding again in the future!
Thank you for your review, Frank! We're glad to hear you had a flawless experience and that your questions were addressed promptly. We appreciate your feedback and look forward to seeing you at future auctions! ⭐🎉
Easy to bid, easy to follow my bids.
Updates are fast.
Will bid again.
Thank you for your review, Thomas! We're glad you had a great experience with bidding and updates. Looking forward to your next bid! ⭐🎯
Thank you for your review, Art! We're glad to hear everything went well. We appreciate your feedback and look forward to your future bids! ⭐🎉
Notified of auction starting. Able to bid in last minutes with ease. No issues whatsoever.
Thank you for your review, Deborah! We're glad you had an easy bidding experience and that everything went smoothly. Happy bidding! ⭐🎉
Easy to bid on items and watch to see if your bid wins! Easy local pickup Also. Nice to get mcm glassware items in exact shape as described. No nicks or cracks or breaks.
Thank you for your review, Paige! We're glad you had a smooth bidding and pickup experience. Enjoy your MCM glassware—sounds like a great find! ⭐🥂
I got a computer and it came without chords, and it was broken on the screen and the speakers.
Thank you for your review, Randy. We're sorry to hear about your experience. Since each seller manages their own listings and item conditions, we recommend reaching out to the seller directly for clarification or a resolution. If you need further assistance, you can also contact HiBid support at 844-775-4774.
HiBid is easy to use and tracking our bids is excellent. I love that I get an email when I'm outbid so I can better watch my bids.
Thank you for your review, Brenda! We're glad you enjoy the ease of bidding and tracking your auctions on HiBid. Happy bidding and best of luck on your next wins!
I have seen online auction sites that I thought about bidding on something but was unsure of how the process worked exactly. Hibid makes it easy to search for a particular item or browse auctions and bid. No hidden fees or fine print to read.
Thank you for your review, Johnny! We're glad you found HiBid easy to use and a great place to start bidding online. Since each seller manages their own shipping costs and policies, we always recommend reaching out to them directly for clarification before bidding. We appreciate your feedback and hope you continue finding great deals! ⭐📦
Have bought from this auction via hibid a few other times over the years, and came back again for this auction for a lot they listed that I was really interested in. They always run a very nice auction. I am happy with the items I won.
Thank you for your review, Pat! We're glad to hear you've had great experiences with your local NJ HiBid auction over the years. Enjoy your winnings! 🎉👏
Why given 2 weeks plus to pick up item. Does it mean you don't have the item in stock? Even if you buy things online, it doesn't take that long to arrive
Thank you for your review, Peter. The pickup timeframe is determined by the seller, and some may have specific schedules or location constraints. It doesn’t mean the item isn’t in stock, but rather that the seller has designated pickup windows. We recommend reaching out to the seller directly for clarification. If you need further assistance, you can also contact HiBid support at 844-775-4774.
Lot #: 762 - Heavy Duty Boat Trailer Steps
I was bidding on this item, and went back to look at the status at about 1:50 To my surprise, it had closed with the final and winning bid made at 2:35, a half hour in the future.
Thank you for your review, Gordon. That does sound confusing! Auction closing times can sometimes extend due to the soft close feature, which adds additional time when bids are placed near the end. If you believe there was an issue, we recommend reaching out to the seller for clarification. You can also contact HiBid support at 844-775-4774 if you need further assistance.
Extremely frustrating website that is poorly run. EVERY TIME I open a new window, Hibid spams me with a pop up to sign up for their mailing list, PROMISING ME THAT THEY WONT SPAM ME... EVERY WINDOW. On top of that, I changed my address almost a year ago and sellers are still shipping to it because Hibid is sending it to them. My old address doesn't exist on my account, but Hibid is still sending it to sellers. All of this and NEVER even a response when I bring it to their attention. BUYER BEWARE!
We're sorry to hear about your frustrations, Zachary. We understand how important it is for your address to be updated correctly and for your browsing experience to be seamless. Please contact our support team at 844-775-4774 so we can investigate these issues and assist you further. Your feedback is valuable, and we appreciate the opportunity to improve your experience with HiBid.
I bid on several lots and I am still unsure if I won them or not. Items say may have won. What is the reasoning behind this? Other sites are very clear as soon as the auction is over stating that you have won this item.
Thank you for your review, Neal. The “may have won” status appears when the auction has ended, but the seller has not yet finalized the results. Since each seller manages their own auctions, we recommend reaching out to them directly for confirmation. If you need further assistance, you can also contact HiBid support at 844-775-4774.
No problems. Went smooth. Except everyone wants my items...I had a stopping point.
Thank you for your review, Judy! Sounds like you had some hot-ticket items! Glad everything went smoothly—happy bidding!
Thank you for your review, Burk! We're glad you had a great experience. Hope you find more great deals! 👍✨
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the fantastic 5-star review, Charlie! We're glad you're enjoying the bidding process and the ease of following your items. Happy bidding and good luck on your future auctions! 😊