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About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Open durning snow storm, crazy like me. Answered telephone when called..
I enjoy using Hibid more than other platforms. I find it is nice that I can keep track of current and past bids, along with watched items, with ease. I've noticed other auction sites do not have the same feature.
Thank you for your 5-star review, April! We're thrilled to hear you enjoy using HiBid and find the tracking features for bids and watched items helpful. We appreciate your support—happy bidding! 😊🎉
Don't use max bid. In a recent auction I noticed all the items I would max bid on the same individual would always bid $1 lower than my max bid I would list bumping it to the max bid amount.
Thanks for your feedback, Trevor. Auctions can be competitive, and it’s not uncommon for other bidders to place incremental bids close to your max. If you have concerns about specific bidding activity, we recommend reaching out to the seller directly for clarification. You can also contact HiBid support at 844-775-4774 if you need further assistance. We appreciate your input!
Did not tell me the items were upstairs and needed two men to move.
If your location is in Phoenix why would you post appts in EST?
Knew nothing about release form until last minute...just a lot of stress only to get washer hooked up by plumber and it does not work! Most upset
Thanks for your feedback, Elan. We’re sorry to hear about your experience. Auction details, including item location, pickup logistics, time zones, and required forms, are set by individual sellers. We recommend reaching out to the seller directly for clarification on these details. If you need further assistance, HiBid support at 844-775-4774 may also be able to help. We appreciate your input and hope future experiences are smoother.
I recently made a bid and won several items on different lots. One suggestion would be to have specific and defined fields for information such as product new or used and buyer premiums. This way would be harder for sellers to hide this information in the description, etc.
Thanks for your feedback, Vinicius! We're glad to hear you had a good experience. HiBid already provides defined fields for product condition, buyer premiums, and other key details, but we understand they may not always be easy to find. If you need assistance locating this information, we recommend reaching out to HiBid support at 844-775-4774 for guidance. Happy bidding! 😊
Lost the connection on the live feed several times. This always seem to happen
Thanks for your feedback, Pamela! We understand how frustrating connection issues can be, especially during live bidding. While HiBid continuously works on improving the platform, connection stability can also be affected by network conditions. If this issue persists, we recommend reaching out to HiBid support at 844-775-4774 for assistance. We appreciate your input! 😊
Bidding in person instead of online is better.
This online bidding is bull$#*! and a scam.
I arrested a guy that all he did was bid up products for auction houses.
We appreciate your feedback, Ari, and we're sorry to hear that online bidding hasn’t met your expectations. The time between bids is set by individual auctioneers, and we encourage bidders to reach out directly to auction houses with any concerns. If you’d like to discuss your experience further, please contact our support team at 844-775-4774. We value your input and are always looking for ways to improve.
I have used this site several times and am never disappointed with my finds. I have recommended to many of my friends and family.
Thank you for your 5-star review, Mary! We're thrilled to hear you’ve had great experiences and found great items. We appreciate your recommendations—happy bidding! 😊
All is good with Hi Bids BUT You should include shipping prices tied to the buyers zip code. That would make a difference on how much I would bid or to bid at all. Then goodwill site does this.
Thanks for your 5-star review, Mike! We're glad you're enjoying the bidding process. Since shipping costs are set by individual sellers, they can vary. We recommend reaching out to the seller before bidding to get an idea of shipping costs. Thanks for your feedback, and happy bidding! 😊
Easy to do,bid, watch auction,check email, wait for item to come
Thank you for your review, Walter! We're glad you find the process easy, from bidding to receiving your items. Enjoy your auctions! 😊
Obtained a great collection of western books! Easy payment process and good communication.
Thanks for your 5-star review, Joe! We're glad you had an excellent bidding experience and found some great treasures. Enjoy your collection, and happy bidding! 😊🎉
Very nice and very helpful. The staff was excellent. Would do it again
Thanks for your 5-star review, Keith! We're glad to hear you had a great experience. It sounds like the seller provided excellent service—glad to know you'd bid again! Happy bidding! 😊🎉
The benjamin air rifle arrived in a timely manner. It was packaged well and was in great condition.
There is always a chance of disappointment when bidding on an item that you can only look a pictures as to the condition of the item.
Thanks for your 5-star review, Darwin! We're glad your Benjamin air rifle arrived quickly and in great condition. We understand that bidding online comes with some uncertainty, so we always recommend checking with the seller to see if item previews are available before bidding. Happy bidding! 😊🎉
The site offers great products and an ease of use. Where it falters is the unrestricted ability for sellers to add shipping and handling without itemization or dispute. I purchase from here, private sellers, and the huge auction app. The private guy pads it the most and uses mailers designed for the comics I buy. My cost is $10 for a shipment of up to 11. The bay can run from any 5 to 10 for the equivalent with some sellers pushing it to 12. But hibid just had a seller charge $30 for shipping 3 comics with no explanation and no break down in the shipping terms. This is way over market rate. Another auction charged me about 13 for an oversized box, which was market rate. Too much leeway to pad the charges without a buyers right to dispute.
Thanks for your feedback, Larry! We appreciate you sharing your experience. Since sellers handle shipping independently, costs can vary, but we always encourage transparency in shipping terms. Your feedback is valuable, and we’ll continue to share insights like yours to help improve the experience. If you ever have concerns, reaching out to the seller directly may help clarify charges. Thanks again!
The bidding was quite simple.
It would be helpful, if I could search the ring sizes.
Thanks for your 5-star review, Tamas! We're glad you found bidding simple. We appreciate your suggestion about searching ring sizes and will pass it along for consideration. Happy bidding! 😊
I won several lots from Air Capital Market Place a few weeks ago. When my items arrived there was one lot missing. I emailed them but have never gotten a response. It was lot # 2036, 12/30/24
I'm sorry to hear about the missing lot (#2036 from 12/30/24) and the lack of response from Air Capital Marketplace. I recommend calling the seller directly to address this issue. If you need assistance facilitating communication, please contact HiBid support at 844-775-4774. We appreciate your understanding and are here to help ensure a positive experience.
Not sure what happened, but ever since the app shut down the website has been horrible to access. My wife and I ran it on 4 different devices and while we can quickly open any other webpage, HIBid takes an incredible amount of time to load or refresh. This was not an issue before, maybe an update is needed?
Thanks for sharing your experience! We're always working on updates and improvements to ensure the best possible experience. The mobile web browser is currently the best way to access HiBid, and Google Chrome provides a smooth and reliable experience.
I'm curious—what web browsers have you and your wife been using? That might help us pinpoint any potential issues. Let me know, and I’d be happy to provide further guidance!
If you need immediate assistance, feel free to reach out to our support team at 844-775-4774.
It went very well except I guess I didn't u destined that other bidders could snap things up in the last couple seconds of the auction. Once I realized that I was able to protect my desired items better.
Thank you for your positive feedback! We're glad to hear you enjoyed the auction and developed a strategy to secure your desired items. If you have any questions or need assistance in the future, feel free to reach out. Happy bidding!
I had a very pleasant experience in all aspects. Selling items were very nice. Thank you
Hi Christine! Thank you for the 5-star review! 😊 We're so glad you had a pleasant experience and enjoyed the items. Appreciate your support, and hope to see you again soon! 🎉
Wanted to take back a bid,how can that be done.how come we are paying in American money when items,jewelry is canadian made..
Hi Julie, Sorry for the frustration! If you need to take back a bid, you'll need to contact the seller directly for assistance—their phone number is listed on the sale page. Just click on the company name, and you'll find their location, phone number, email, and website. As for currency, payment is typically processed in the listed currency, but you can work with the seller to see if other options are available. We appreciate your feedback and hope this helps! Let us know if you need anything else.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your 5-star review, Steve! We're glad to hear you had a positive experience, even during challenging weather conditions. It's great to know the team was responsive and accommodating. Wishing you continued success in your auctions! 😊🎉