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About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I'm a watch buyer and I've been checking out HiBid, and it is clear they do not have any rules for listing authentic goods.
As I write this, there are more fake Rolex watches in their system than genuine ones.
The auction houses use ‘as-is' or ‘unauthenticated' to skirt their responsibility for selling honest goods.
Face it, if they thought a watch might be real, and generate larger bids, they'd go to the trouble, but when they don't authenticate, you can bet they know it's fake but they're not honest enough to admit it.
Be VERY careful when bidding on the questionable junk on HiBid.
I registered with Stenzel Auction Service. Did an online bid. In 2 days I was denied. Floor bid won.
See my email content to Pot of Gold and their shipper. I bought a single long gun of which their shipper tried to charge me over $175 to ship from AZ to VT. I ship firearms all the time and ship coast to coast for about $45 or less. Pot of Gold told me they were getting someone else to handle their shipping but only got their shipper WestSide Mail Center to drop that $60 to $115.79.
That was three weeks after I had paid for the auction. Now a week and a half later their shipper hasn't even brought it to FedEx. As a business owner I realize my reputation is based on how I do things and on how well I choose those who do things for me. I would give both companies an F at this point. If I could leave this review with no stars I would..
Went to get a mattress that I had paid for. Got there waited almost a hour. They couldn't find my mattress. Tried giving me a smaller mattress I didn't want. Not very apologetic for the mix up. My husband called in to complain, lady in the office was rude. Drove a hour to London for nothing.
Auction house in mt. Vernon IL is a scammer can't trust this lady! Sold something At auction and never get it, fully lair Said car accident, Ignore the customer.
I bid, buy often and have for several years now. I like the platform but there's no resolution if there is an issue with a auctioneer. I won an item online but received an email 1 hour 20 minutes later from auctioneer they sold the side by side to an on-site bidder. Called hibid to report- nothing done just told issue is with the auctioneer. Any auction I have been to if there's a discrepancy or dispute the item
Bidding is reopened between the parties involved! Guess ethics is going out the window in the auction business! Same auction and auctioneer in presiding I received an email items I had placed prebids on were being removed from auction. Again. A no no in the auction industry- auctioneer who sold our parents estate had told my family we couldn't advertise something then not offer it if we changed our mind later. We needed to decide beforehand if there was somethings we wanted to keep.
Not the first time this auctioneer had done this to a buyer after searching reviews!.
Beware online/on-site auctions running simultaneously!
I realize that your auctioneers are paying you. Though we as the customer are what keep the auctioneers in business.
I have called HiBid 3 times to complain about 1 auctioneer that continued to send me bullying, harassing, and threatening texts. Then he went in the auctioneer notes and wrote crap that was not true.
And I stated, I never did business with this man.
To top it off, the customer service girl told me that this auctioneer has multiple complaints for fake sport cards. I once again need to go create a new profile, because of this psycho.
Each and every time I call, I get told "It will be forwarded to a manager and they will take care of it."
They never do.
This man (the auctioneer) should not be in business. And if you know that he is committing fraud, why are you letting him still participate on your platform?
They print pics from internet and sign it themself and pass it off as real. They then advertise it as no COA to try and cover their butts when it comes back inauthentic and fake. Avoid
I've been using high bid for a couple of years now. Got a lot of stuff and am satisfied with the site.
Only thing that I really dont like is the way the auction house percentage keeps rising yearly...
Most auctions are ran well, too many buyers do not inspect the items they are buying, almost everything is used so condition is in the eye of the beholder. I have had very good luck buying and selling with Barnyard auctions in Ottawa, Kansas. But all the local auctioneers have been good, as long as you ask questions and inspect when needed. If an auctioneer refuses to return your call or don't have a inspection time I would be leery.
I dont think anyone reviewing hibid understands what they are. Hibid is like the ebay of local auctions. Hibid does not sell ANYTHING. They dont pack anything, they dont ship anything. They are just the platform that hundreds if not thousands of independent auctioneers use to run auctions. Some good. Some bad.
Often times your auction experience is how good YOU make it. I always reach out to auctioneers before a sale. If they offer shipping I ask how they ship and what sort of packing they use. I give specific instructions with valuable and expensive items and confirm they can comply with my needs.
The result: i spend tens of thousands of dollars at individual auctions that i never would have known about, or never would have participated in if it wasnt for internet hosting sites like hibid. And long term I've bid on millions of dollars of equipment for my business that I otherwise never would have had access to.
I have been a buyer at auctions hosted on the HiBid Platform for well over a decade, and purchased over 1000 items from various auctioneers on that platform. Auctioneers vary in quality, but the Hibid platform is wonderful
I bid and won a guitar... not a low quality instrument! No Protection - Not in a Cardboard Box - NO Bubble Wrap!
I was told it would be well packed... See the attached Pics for rips and tears.
That also means the Leather Corners of the guitar case were ripped and torn!
Beware. I was Breathless and shaken... the guitar needs to be repaired as It Does Not Work!
Yes I have emailed them with these pictures - Days ago - No Response!
RE: IT has been OVER A WEEK now and No Response from HiBid!
This review is to cover both the good and bad. I have at least one bid on a hibid auction at all times. I would say 95% of the auction companies on hibid are legit and do their best, however, there are a few bad apples...
Some shill bid. Its legal if they tell you... ethical... maybe... moral... nope!
Below is a screeny from Aaron Joseph auctions terms. They will bid up to the amount of the reserve... how do they know what Your reserve is? It has been verified that hibid auctioneers can see bidders max bids, thus can and will bid it up.
I also want to let you know on shipping... lots of these companies use 3rd party shippers. Again, most of these are just fine. They are a bit more expensive but they pack well... most of them...
The auction company wipes their hands of any responsibility once they give to 3rd party shippers then you are at their mercy. Recently, i had a shipment of 16# come to texas from South Carolina that was supposed to have 1400 declared value. It came normally packed and all good but with only $100 dv. The shippers charge was $115. I did all the math from speaking with them and quotes from UPS the total should not have been over $70... with dv of $1400
Just be careful out there... read the terms, call the shippers...
Bought 2 cars for $20 each. Seems auctioneers weren't super happy with price because they just won't respond to arrange shipping (they do offer such). Sadly hibid doesn't have customer support so you can't even tag the auctioneer for not keeping to the deal. There are very high buyer premiums (from 10 to 25%) on top of taxes... not good stay away.
I have done business on Hibid for several years and generally been very happy. Aussies Auctions now Morrison Auctions changed that when they sold me counterfeit coins and would not issue a refund. It is in clear violation of Hibids seller terms, but Hibid won't enforce that.
I just signed on to Hibid.com. I was excited about bidding. I found some items and bid. Next thing I know. I buy a tackle box for 10.00, I think, good deal. Then I get shipping for 53.90 for shipping. WTF Are you kidding me? I got this all figured out.
The auction houses give you very little details for shipping. Then they pass it too someone else that charges high amounts for shipping. They get kick backs I bet for shipping from their FRIENDS AT THE SHIPPING PLACE. This shipping part of the deal is the money maker I think for them. When you realize the shipping is high, people say screw it and then they turn around and sell items again! BIG SCAM They don't want you to know shipping is very high, so they can screw you! RUN AWAY. WRITE A REVIEW AND CRUSH THEM WITH NEGATIVE COMMENTS! SAVE US FROM SCAMMERS!
First of all I cannot say enough positive things about cincyauctions auctioneers they are extremely helpful and do a great professional job.
However, the Johnson auctioneers are rude and nasty. I missed my pickup date (my first time around winning auctions from them) and I tried to make other arrangements lol they basically were so rude about it. I will cut my losses!
Just be careful and watch which auctioneers are doing the auctions as they have several
I do NOT recommend Johnson auctions (you may be very sorry)
Highly recommend cincyauctions kudos to them I will purchase Everytime. Even when I missed my pickup date they worked with me!
Cincyauctions all the way!
Answer: Licensed auctioneer here- auction law is that if you give notice that you need to retract your bid before the hammer falls (or the auction ends online) that the auctioneer is required to retract the bid. Actual law also dictates that bidding must start over at opening bid, not the next highest bid.
Answer: Very easy. If you dont get someone immediately they do call back. But once again if you have a problem with items contact the auction house not hibid. Hibid doesn't auction they only provide the platform
Answer: Most auctioneer there are scammers, a thrift store would be better option.
Answer: YES! Confirmed by an auctioneer I know. Hibid auctioneers can see your "maximum bid" and in most states it's legal to "shill" an auction or to bid against the public bidders - to "ensure reasonable sale prices" per national auctioneers associations. Also, anyone can set up an identity and bid against you. Although that may get interesting when they have to pay a commission to "buy" their own item!
Answer: "Mechanically challenged" is often a term auctioneers use to indicate that an item might not be functioning properly. It usually means that the piece needs repairs, doesn't operate as intended, or may have some technical issues. It's best to reach out to the seller for a clearer explanation to avoid any surprises. By confirming the exact condition directly with them, you'll have a better understanding of what you're bidding on.
Answer: Yes, if you suspect any fraud, please contact HiBid directly at 844-775-4774. Our team is here to assist you and ensure a safe and secure experience.
Answer: Some auctioneers require credit card verification as part of the bidder registration process. This process involves a temporary authorization charge of $1.00 to ensure the card is valid. In some cases, additional processing fees or taxes might cause the amount to appear slightly higher, such as $1.46. Please rest assured that this is not an actual charge but rather a temporary hold that will be released by your card issuer. Typically, these holds clear within 5-7 business days, depending on your financial institution. If the charge doesn't disappear after this time, we recommend contacting your credit card provider for further assistance.
Answer: Thank you for reaching out regarding your bidder rating and the reasons behind it. Bidder ratings on HiBid are determined by various factors, such as your bidding activity and whether you've been permanently approved or declined by auction companies in the past. Unfortunately, HiBid support and bidders themselves cannot view or access these ratings or the specific reasons behind them, as this information is exclusively available to auctioneers. The best way to gain insight is to contact an auctioneer you have a good relationship with or one whose auctions you'd like to participate in. They may be able to provide some clarity or work with you to address any concerns.
Answer: Thank you for reaching out! We understand how it can be confusing when an item is removed before an auction ends, but please rest assured it's not a scam. Sometimes auctioneers encounter unforeseen issues and may need to cancel or relist items. Keep in mind that auctioneers often work with consignors to ensure items are sold fairly, which can involve reserve prices or other considerations that may or may not be visible on specific listings. We recommend reaching out to the auctioneer directly for more details. If you have any difficulty reaching them, we're here to help facilitate communication.
Answer: Yes, HiBid regularly features a wide selection of motorcycles available for auction.

