Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of HiBid

HiBid

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...


hibid.com
Lincoln, United States
+163
See all photos
How would you rate HiBid?
grey stargrey stargrey stargrey stargrey star

HiBid Reviews Summary

The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 20 days

Instant Feedback

8,687 reviews

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
Follow Teresa Q.
Unfollow Teresa Q.
Share Review
Report Review

Such a great program
May 13, 2023

HiBid is my favorite! It is so easy to find what you're looking for, either by zip code or item. Each auction is different in its own teams, but HiBid is always the same, making it so easy to use. Thank you!

Date of experience: May 13, 2023
John - H. — HiBid Rep
over a year old

Thank you for your kind words and for choosing HiBid Teresa. We'll keep working hard to make sure you continue to have a great time using our platform. Happy bidding!

Illinois
1 review
0 helpful votes
Follow John Y.
Unfollow John Y.
Share Review
Report Review

Hibid
May 13, 2023

Have used hibid for a year now with many different auctions and always has been easy and fast to use. Been very pleased with my experience.

Date of experience: May 13, 2023
John - H. — HiBid Rep
over a year old

Thank you for your review! We truly appreciate your long-standing support and are thrilled to hear that you've been using HiBid for years with consistent satisfaction. If you ever have any questions or need assistance, our team is here to help. Happy bidding and thank you for choosing HiBid!

Arizona
1 review
0 helpful votes
Follow Robert S.
Unfollow Robert S.
Share Review
Report Review

I enjoy Hi bid
May 13, 2023

I have bid and I have lost as well as won. I enjoy being able to look at auctions several months in advance also. Great job.

Date of experience: May 12, 2023
John - H. — HiBid Rep
over a year old

Thank you for your review! We're glad to hear that you enjoy using HiBid and have had both winning and losing experiences while bidding. It's all part of the excitement of auctions. If you ever need any assistance or have any questions, feel free to reach out to our team. We appreciate your support and look forward to serving you in the future. Happy bidding on HiBid!

Texas
1 review
0 helpful votes
Follow Joseph F.
Unfollow Joseph F.
Share Review
Report Review

ATX-Corpus Christi A++
May 13, 2023

Always a great experience bidding, payments, and pick-up with this auction house.
Accurate descriptions and will let you know if there is any issue with the lot.

Date of experience: May 12, 2023
John - H. — HiBid Rep
over a year old

Thank you for you review on one of the auctioneers selling on our platform. We'll make sure to pass this feedback to them. Happy bidding on HiBid!

Florida
1 review
0 helpful votes
Follow Kathleen H.
Unfollow Kathleen H.
Share Review
Report Review

Excellent Experience!
May 13, 2023

Fantastic! I received great service and love the merchandise.

Date of experience: May 12, 2023
John - H. — HiBid Rep
over a year old

Thank you for your fantastic review Kathleen!

Missouri
1 review
0 helpful votes
Follow June U.
Unfollow June U.
Share Review
Report Review

Easy to bid
May 12, 2023

Easy to bid and get my items easy to work with auctioneers

Date of experience: May 12, 2023
John - H. — HiBid Rep
over a year old

We are happy to hear you find our bidding process easy. If you have any further feedback or need any assistance, please feel free to reach out.

Texas
1 review
0 helpful votes
Follow carlos Q.
Unfollow carlos Q.
Share Review
Report Review

It's fun
May 12, 2023

I enjoy the thrill of bidding against the unknown people

Date of experience: May 12, 2023
John - H. — HiBid Rep
over a year old

Thank you for your review! We're glad to hear that you enjoy the thrill of bidding on HiBid and competing against other bidders. If you have any questions or need any assistance during your bidding journey, please don't hesitate to reach out to our bidder support line at (844) 775-4774.

New York
1 review
0 helpful votes
Follow Steven Y.
Unfollow Steven Y.
Share Review
Report Review

Search funtion
May 12, 2023

It would be nice to exclude canadian auctions from search by distance. My search get's filled up with auctions from across the border.

Date of experience: May 12, 2023
Tennessee
1 review
0 helpful votes
Follow Angelkrack D.
Unfollow Angelkrack D.
Share Review
Report Review

Great
May 12, 2023

It was great and o found a lot of wonderful stuff and useful things that I can use and needed

Date of experience: May 12, 2023
John - H. — HiBid Rep
over a year old

We appreciate your feedback and are delighted to know that our platform has been helpful to you. Thank you for the positive review!

South Carolina
2 reviews
0 helpful votes
Follow Mary N.
Unfollow Mary N.
Share Review
Report Review

Love Auctions
May 12, 2023

I have enjoyed going to live auctions for many years, and had a large collection of antiques. Over the past several years I have started using online auction services. I like using this service as it is multiple auctions in any place you may be in at any given time. Mostly, I love searching for things I can use at a lower price than buying from a store. I am having a great time using this, and have found some amazing deals!

Date of experience: May 12, 2023
John - H. — HiBid Rep
over a year old

Thank you for your amazing 5-star review Mary! We're thrilled to hear that you've been enjoying our online auction services. It's fantastic to know that you've found some amazing deals and that our platform has provided you with a convenient way to search for items you can use at lower prices. We appreciate your continued support and wish you many more successful bidding experiences. Happy hunting for more treasures!

Arizona
1 review
0 helpful votes
Follow Carol Q.
Unfollow Carol Q.
Share Review
Report Review

I like that you have live bidding upon closing. It is also so easy to use. Very convenient

Date of experience: May 11, 2023
John - H. — HiBid Rep
over a year old

Thank you for your review! We're glad to hear that you appreciate our live bidding feature.

Wisconsin
1 review
0 helpful votes
Follow jeff P.
Unfollow jeff P.
Share Review
Report Review

Confidence and satisfaction
May 11, 2023

Terrific venue to find treasures. Great platform and sellers. A+++. Hibid provides an easily understood and navigable site. Rules and expectations are clearly stated. Bidding is a breeze with the 'soft close' method. Sellers have, to my experience, been helpful and communicative. This site is growing! Many unique and interesting lots are up for auction every day.

Date of experience: May 11, 2023
John - H. — HiBid Rep
over a year old

Thank you for taking the time to leave such a positive review! We're thrilled to hear that you've had such a great experience on HiBid and that you've found some treasures on our platform. Thank you for choosing HiBid!

Oregon
1 review
1 helpful vote
Follow Jewel S.
Unfollow Jewel S.
Share Review
Report Review

Hibid injustice
May 24, 2023

Apparently somewhere on Hibid, sellers can leave feedback about the buyers. I apparently have some negative notes. When I tried to address/see them there is NOWHERE for me to go, and Hibid couldn't help get the information. Other auctioneers can see them but not me. I admit to occasionally forgetting I have a bid but I always try to pay and usually offer to compensate for the inconvenience. This is wrong, cause the auction houses are denying registering for auction based on this information, that I can't see or address. I will not use a company that is spreading such negative information about me. Makes me fill like I need a lawyer.

Date of experience: April 24, 2023
John - H. — HiBid Rep
over a year old

We apologize for any inconvenience you've experienced, and we appreciate your feedback. Your HiBid bidder score is subject to fluctuations based on various factors, including non-payment, chargebacks, and other considerations. We recommend reaching out directly to the auctioneers you've interacted with to discuss any concerns and seek resolution.

If you have additional questions or require assistance, feel free to contact our bidder support team at (844) 775-4774. We appreciate your understanding and aim to provide a positive experience for all users on our platform.

New Jersey
2 reviews
1 helpful vote
Follow Marine R.
Unfollow Marine R.
Share Review
Report Review

It is an amazing site that I am absolutely loving! It's perfect for my personal and business needs. It is time saving and extremely user friendly.
Thank you

Date of experience: April 19, 2023
New York
1 review
0 helpful votes
Follow Hector H.
Unfollow Hector H.
Share Review
Report Review

Great Service
April 17, 2023

It was very helpful and efficient in promptly reimbursing the state sales tax, which was greatly appreciated.

Date of experience: April 17, 2023
Massachusetts
4 reviews
3 helpful votes
Follow ALEXANDER G.
Unfollow ALEXANDER G.
Share Review
Report Review

HiBid sucks@ss
May 16, 2023

I bought over $10.000 worth of stuff from HiBid auctioneers and always paid for the merchandise yet I am told that my "HiBid score" is low and many auctioneers do not let me bid on their merchandise. Moreover, am not allowed to to sell there. I am switching to BidSpririt.

Date of experience: April 16, 2023
John - H. — HiBid Rep
over a year old

We apologize for any inconvenience you've experienced, and we appreciate your feedback. Your HiBid score is subject to fluctuations based on various factors, including non-payment, chargebacks, and other considerations. We recommend reaching out directly to the auctioneers you've interacted with to discuss any concerns and seek resolution.

If you have additional questions or require assistance, feel free to contact our bidder support team at (844) 775-4774. We appreciate your understanding and aim to provide a positive experience for all users on our platform.

Texas
1 review
1 helpful vote
Follow Vik C.
Unfollow Vik C.
Share Review
Report Review

HiBid enables fraudulent shill bidding practices by allowing sellers or auctioneers see maximum bids. This promotes the sellers to bid up to your maximum bid without the intent of buying the item. SHAME ON THEM FOR ENABLING UNETHICAL BEHAVIOR.

Date of experience: April 13, 2023
John - H. — HiBid Rep
over a year old

We take reports of unethical behavior seriously, and we appreciate your feedback. HiBid strives to maintain a trustworthy marketplace for buyers and sellers.

To investigate and address your concerns, we encourage you to contact our bidder support team at (844) 775-4774. Provide specific details about the auction or auctions in question, and we will take appropriate action.

We are committed to maintaining the integrity of our platform and appreciate your cooperation in ensuring a fair bidding environment.

Canada
1 review
3 helpful votes
Follow Tom Z.
Unfollow Tom Z.
Share Review
Report Review

New rule od anything under$20 os final sale whether it's not working or missing parts is terrible
And items over$20 they still will not return
Do not deal with this criminal organization

Date of experience: March 31, 2023
John - H. — HiBid Rep
over a year old

We're sorry to hear about your experience. Pleae keep in mind, return policies are determined by each individual auctioneer. HiBid does not set these policies, as auction houses have their own terms and conditions.

If you're dissatisfied with an auctioneer's policies, we recommend reaching out to the auctioneer directly for assistance. They may provide clarification or assistance regarding your concerns.

We apologize for any inconvenience you've experienced and appreciate your understanding. If you have further questions or concerns, feel free to contact our bidder support team at (844) 775-4774. Thanks!

Texas
1 review
0 helpful votes
Follow Kenny K.
Unfollow Kenny K.
Share Review
Report Review

Winning is losing.
April 25, 2023

Learned a lot of lessons. Just because it says 'shipping available' means nothing. The Canadian Auctions are the worst, ignore them. They like to sell your winnings by emailing you the invoice, then say you paid late. They keep your money, resell your win, and report you for being a late payment. The other one that does this are the Kentucky ones. There are some good ones, though. The Hibid site only takes Auction complaints, not the bidder. I left this site after too many losses and very rude Auctioneers.

Date of experience: March 26, 2023
John - H. — HiBid Rep
over a year old

We appreciate your feedback, and we understand the importance of maintaining a fair and transparent marketplace. We want to assure you that your concerns are taken seriously.

We would like to hear more on the auctioneers in question and issue specifics. We highly encourage our bidders to contact our bidder support team at (844) 775-4774 if they encounter issues with auctioneers, such as misrepresentation or other unethical practices. Your input helps us investigate and address any concerns promptly.

Your feedback is crucial in shaping a better experience for all users.

Minnesota
1 review
0 helpful votes
Follow Jeremy A.
Unfollow Jeremy A.
Share Review
Report Review

HiBid.com is like the Wild West with even less accountability. Many auction houses post purposely misleading, broken and outright counterfeit items. Not only does HiBids not hold them accountable but as a buyer you can not leave reviews, reporting them to HiBids does nothing because their customer service is equally distasteful and malcontent. Seller's not only can get away with fraudulent practices, they leave little to no descriptions, put as is, mislabel and mislead, shill bid and price gouge shipping. To top all of this off Seller's can leave reviews on buyers that only sellers can see, and they can do it anonymously, so not only can they leave bad reviews about buyers for any reason under the sun, but a buyer can be shut down from bidding- unable to know what, why, from whom, contest or defend themselves, unable to receive refunds, absolutely nothing. HiBids customer service response is the same, "there's nothing you can do, back track all of your auctions you've bid on and speak to each one individually and see if they will admit to a negative review and change it otherwise make a new account with a different email address". It baffles me how a site like this not most of its shady auctioneers aren't neck deep in legal issues. The whole structure in place is completely one sided on purpose and HiBids is content with it as long as they get their cut of the profit because they knowingly exploit all of the legal loopholes and don't even deny it when you eventually speak to one of their representatives. I highly recommend avoiding this site thoroughly or limit yourself to local in state auctioneers that you can inspect for yourself in person assuming they let you, alot of the deceitful auctioneers are catching on and making bidding online only with no in person inspections, pickups or payments all under the guise of "COVID Safety". Tread very carefully for the sake of being scammed and retaliated against.

Date of experience: March 7, 2023