HiBidReviews 3,159

In my limited experience with HiBid and online auction houses is that HiBid doesn't seem to vet the auction houses; thus my 2-star review.
I've done one transaction with a local (to me) auction house, and it was perfect. I got exactly what was described and the costs were exactly as I expected.
Round 2 began when I started bidding on silver from the other side of the USA. I asked a question of the auctioneer that seemed to make them bid on their own auction. In fact, of the 100 or so lots I was watching (bidding on a few), the price magically jumped to just under my Max Bid on one auction, I was outbid on the others up to about retail price, and the ones I was only watching were bid up to retail as well. Of those 90 or so lots I was watching only, bids suddenly appeared on ALL of them too, and the bidders' anonomized names were conspicuously absent. Instead, the listed bidder was "Other Website, Phone, Mail in, absentee bids". That's clearly bull$#*!. What just happened is the auctioneer bid on their own listings to protect the auction item from selling too low or at all, even though they list $1 starting prices and "no reserve".
In short, if you're going to bid via this portal called HiBid, check the selling auction house for honesty, integrity, and history. I checked this seller (unnamed) before the auction closed, and it was an UGLY picture. Their reviews were horrible, so I made sure they could not charge my card BEFORE the auction closed. I'm glad I did...
I think HiBid should vet these auction houses before allowing them to use HiBid as a portal to rip off consumers, but that's just me $.02 worth... I hope it helps some unsuspecting buyer out there.

If you're like me, you're not just shopping an auction for good deals, but because you like the thrill of the auction itself. I have participated in two auctions with Texas HiBid and I can promise you that I will not do it again. Most recently, I purchased 3 items (2 microwaves and a heat lamp), it has been 3 weeks and the items still have not shipped. Every time I call, someone tells me that they should be going out any day now & they would ship with FedEx. Someone told me 4 days ago that they would push the items through. Today someone told me they would look into it & after I pleaded with him to please take care of it, he promised he would. Well he just called back to say they have charged me for the shipping, but they are having trouble with their FedEx labels, so he has no tracking info for me. Guess what…. Shipping cost more than the items! So here I have been waiting for 3 weeks and they haven't even shipped, but charged me MORE than the items cost to ship them from Austin to Fort Worth. So. If you are thinking of purchasing here, be kind to yourself and DO NOT DO IT.

https://carrellestatesales.hibid.com/catalog/*******/estate-coins-and-jewelry-auction/?cpage=2
I sent an email twice to this auction advising them of the fake coin, with an additional link for them to verify the truth in what I presented to them. Have they pulled the coin from the auction? NO! They show the weight in a photo (link above) to be.250 grams; The reference link shows a correct weight to be more of a quarter troy ounce of gold. http://numismatics.org/collection/*******363 My advice to those that pay an overly amount of fees in buyer's premiums, in part to Hibid and in part to the auction company, should expect truth and originality to the item(s) being auctioned. My advice to participants would be to, read and research, as much as you can, on items to protect yourself against the Fraud that exist in these auctions, the buyer's premiums 10-20%+, excess shipping costs and "mostly the items!" Take some time to point this out to your friends and associates. They are many other places to find most anything, besides throwing your money away!

This people on ONE STOP AUCTION SHOP want to charge me 108.00 DLLs for shipping.for 4 small collectibles cars 7 inches long and a barometer like 1 foot long and a clock box around 1 foot long.108 DLLs for shipping.this items weight around 4 lbs.all together.DO NOT BUY ANYTHING IF YOU GOING TO GET IT SHIP.they will screw you on shipping.this people can't be thrust.

I bid on a air fryer in good faith. After winning the item, paying for it, and driving 50 miles to pick it up, I opened the box to find a old used heavily NOT Working piece of garbage! I understand that these products are returns BUT I never thought they would be old used items! This thing was dirty and had been used for a long time, NOT A NEW RETURNED ITEM. All I got from them was,"all items are sold as is"
So. I guess I learned my lesson. Hi Bid Auction is a scam used to sell broken trash without any recourse for the buyer.
So BUYER BEWARE! They should be ashamed of themselves as they are crooks making a buck off of people who think they're getting a good deal on returned merchandise and finding out they bought trash!

First off, I am an auctioneer who uses Hibid to conduct auctions. We are a reputable company that does our very best to offer items with accurate descriptions and photos. I see many negative reviews on here for Hibid, when these reviews should be directed at the auction company itself. I understand some reviews saying Hibid should do more to help resolve issues, but at the end of the day it is simply a platform to bring buyers and sellers together. Hibid can't possibly oversee every item up for sale or auction company that uses the Hibid platform. If you feel you have been taken advantage of buying an item or have an issue direct your complaint to that auctioneer. If you have trouble getting a response, take your claim to the state auction board depending which state the auction company is located in. If there is no state board, contact attorney general, BBB, leave negative reviews on that auction company's FB page or leave a negative Google review. Again, Hibid has nothing to do with an item sold that is not as described, or damaged during shipping, or other issues arising with a certain auctioneer. If you are not sure about an item, how to bid, terms and conditions, etc. call the auction company and ask questions before bidding. Stop leaving negative reviews for issues that is out of Hibid's control and understand how the process works. Also, we hate to leave buyer's negative feedback or disqualify a buyer from bidding, but sometimes we have no choice. We are pretty lenient as long as you pay and pick up. Even if you forget when pick up is or your card gets declined, we work with you. About the only time we decline is if you don't pay, pick up and you completely ghost us. At that point you leave us no choice. I feel some auctioneers are a little to strict. We have lives and get busy and forget things, a buyer shouldn't be penalized for that. I've let several slide for a long time before I ban, but at some point buyers need to take some responsibility also. We deal with a lot of headaches where if people would just read our terms and details of the auction, they would save a lot of time and headaches for all involved.

With how Auctioneers can trash you but you don't have a leg to stand on? I may have had problems with three Auctioneers two trying to pull the wool over my eye, the last one I just did not like his pushy attitude? Then the others follow suite and see a bad review and Decline which puts a bad review in and they never used you? Then the ones that trash you and put in "anonymous" in as person writing it. I have had nothing but positive experiences lately, but I am getting "pending" on all I try to bid or it will not let me in at all? HiBid is designed for crooked customers but who protects us from crooked Auctioneers?

This auction will charge your high bid at the end of the auction regardless of the ending bid. They are here to purposely ring up the bidders on every item as much as possible. Never, ever use this site, it's a scam.

Majority of the time items you are bidding on are broken, missing parts or damaged which is not disclosed when bidding. You never know what condition item will be in and you're usually only getting a small discount which you'd get anyways for buying products in less than ideal condition.

Horrible company, they allow auctioneers to fradlently list items and rip buyer off.
Thete is no recourse for buyers to file a complaint

The site works well and is fairly functional. Good options for sorting watch lists, former bids (including only won items, outbid, etc.) There are also options to view auction items by category, limit to auctions that ship, and search all auctions by key word. My only negatives are:

1. I REALLY wish I could check boxes to include/exclude categories. For example, I will never be interested in bidding on coins. I would love to be able to exclude them from my view.

2. Search function appears to be for all auctions only. It would be nice to restrict search by keyword within a specific auction.

3. I would love to be able to review (and see reviews for) individual auction houses on the site, as well as see my own bidder rating.

Regarding many of the negative reviews here:
1. HiBid is the HOSTING WEBSITE. They are NOT the auction house(s). Being mad at HiBid for your experience with an individual auction is like getting mad at Craigslist (before Craigslist was mostly scammers.) There are WAY too many auction houses (they aren't limited to the US) to address every complaint for every person who is upset. Use a protected credit card for your purchases, READ THE TERMS AND CONDITIONS for EACH INDIVIDUAL AUCTION (Yes, they ARE all different) and contact the auctioneer BEFORE THE AUCTION if you have questions.

I never got notified I had the winning bid. The photo still shows I MAY have won and no price. I get a call from carter liquidation that they need my credit card info. In order to even bid at an auction, they take all that info BEFORE I'm able to bid. So they had the info and no need to call, unless they are pulling a scam. So between the bid not showing I won or the amount, and a weird call and text on Xmas Eve, I decided to cancel $4 bid. Not worth the hassle. Then he starts to threaten me that he'll block me from all auctions.
Avoid this auctioneer as he wreaks of scam.

I was banned From a HiBid auction house because the woman at MEM auction house in indianapolis got emotionally wounded since I did not appreciate having to go to a bank machine because she stopped taking credit cards (a sign of a failing business usually). I did nothing wrong. Did not yell or call anyone names. After I went to get her cash she then refused to sell me my items. It appears Hibid has a secret bidder rating service which allows other auctions that have absolutely nothing to do with your issue the ability to also ban you. Commercial liquidators In Indianapolis banned me for being "rude" to MEM auctions a few days ago and I had been buying from them since my incident at MEM auction house. I gave the clown at Commercial liquidators a piece of my mind and now he can ban me all he wants. Many items he sells are broken and missing pieces so I had already limited my purchases to almost nothing. I have submitted a case to the Indiana attorney general and I am hoping that local on line auctions will be required to have a license just like live auctioneers are required to have in Indiana. I will stay as far away from HiBid as I can now. I have been attending auctions for the last 30 years and have never had problems like this. HiBid allows unlicensed and scary individuals to start an auction even in their garage if they want. So buyer beware. The auction business has been seedy for a long time and be careful you do not hurt any auction company feelings. Luckily the better auction houses in Indianapolis have abandoned HiBid which is where I do all of my business now. Please lobby your local politicians and force them to require on line auctions to get a permit or auction license. Stay safe!

HiBid is a platform for online auctions only. It is not the auctioneer, nor do they directly represent the auctioneer and the items being sold. What I find troubling generally is that there really seems to be no quality control system in place whatsoever. We know that auctions typically have the least restrictive guidelines compared to all types of retail sales, but when there is an actual legitimate problem with an auctioneer, it must be reported to the state the auctioneer business is licensed in because HiBid has no responsibility. And I guess while I understand the conundrum in trying to represent thousands upon thousands of both Sellers and Buyers, it's also quite frustrating that there seems to be no accountability on the part of HiBid or at least a mechanism to have the ability to report illegitimate behavior when necessary. So, ultimately it's 'Buyer Beware', nothing new as far as that goes. It makes auction items & potential buyers accessible that otherwise wouldn't be without it & that is a big deal.

HiBid misrepresented a Dyson Cyclone V10 Animal vacuum I that won at auction. The vacuum I purchased was missing the Motorbar Cleaner Head, even though the photograph showed it included. Instead, it came with a "hair screw tool," a photo of which was included but I couldn't tell it was not the Motorbar Cleaner Head. NONE of the accessories that typically come with a Dyson Cyclone V10 Animal vacuum were included. The charger and docking station were missing. HiBid falsely showed the wrong photograph. Moreover, they did not disclose in the description the accessories were missing. I did not inspect the item in advance because I relied both on what typically comes with a Dyson Cyclone V10 Animal vacuum, and that HiBie would accurately represent the item and photograph the actual item.