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From the business
About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Auction houses, some are good some are not(lack of description, not honest description)
A friend told me about HiBid. I signed up and started looking right away. We bid on some things and were very happy with the experience.
Hi Teri! Thank you so much for taking the time to leave us a review! We're thrilled to hear that a friend recommended HiBid to you and that you had a great experience after signing up. Word-of-mouth recommendations are incredibly valuable to us, and we're grateful that your friend introduced you to our platform. It's wonderful to know that you were able to dive right into browsing and bidding on items. We strive to provide a seamless and enjoyable experience for all our users, and your satisfaction is a true testament to our efforts. We're delighted that you were happy with your bidding experience on HiBid. It's our goal to make the auction process convenient, exciting, and ultimately rewarding for our users. Happy Bidding!
Auctioning is the Best With Hi-Bid
They have their act together when it comes to Online Biding. They really
Make it easy! I go with them every chance I can.Thsnk You Hi- Bid!
Hi Rita! Thank you so much for your review! We're thrilled to hear that HiBid has impressed you and that we've made the process easy for you. Providing a seamless and user-friendly experience is something we take great pride in, so it's fantastic to know that we've hit the mark with you. We appreciate your loyalty and trust in Hi-Bid for your bidding needs. It means a lot to us that you choose us every chance you get. If you ever have any questions, feedback, or need further assistance, please don't hesitate to reach out. We're here to ensure that your bidding experience remains exceptional. Happy Bidding!
Hi Tom! Thank you so much for your review! We greatly appreciate your kind words and support. It's wonderful to hear that you've had a great experience with us so far and that you're satisfied with the quality of our products. If you ever have any suggestions or specific products you'd like to see in our inventory, please feel free to share your ideas. We always welcome customer input as it helps us enhance our offerings and make your experience even better. Happy Bidding!
Love bidding online. It's very easy. I only gave 4 stars because I find it difficult to search in my area. It came up with different auctions even though I put in the same search criteria.
Hi Tracy! Thank you for your review and feedback! We're glad to hear that you love bidding online and find our platform easy to use. We appreciate your rating and understand your concern regarding the search functionality in your area. We apologize for any inconvenience you experienced with the search results not consistently matching your specified criteria. We strive to provide accurate and relevant search results to ensure a seamless user experience. We appreciate you bringing this issue to our attention, and we'll investigate the matter further to improve the search functionality, especially in your specific area. In the meantime, if you encounter any difficulties with your searches or need assistance finding specific auctions in your area, please don't hesitate to reach out to our customer support team at (844) 775-4774. Thank you for choosing us as your online bidding platform, and we hope to have the opportunity to serve you even better in the future.
There is nothing wrong with this site. Sure there are glitches every so often but the sheer volume of this site and the ease at which a good running computer can navigate and bid, there are no complaints from me.
Hi Timothy! Thank you for your review and your positive feedback! We appreciate your understanding regarding occasional glitches that may occur on our site. We strive to provide a seamless and user-friendly experience, and we're glad to hear that you find our platform easy to navigate and bid on. If you ever encounter any specific glitches or have suggestions on how we can further improve our site, please don't hesitate to reach out to our customer support team. Happy Bidding!
Love the simplicity of the process and my wife is starting to worry about my excessive fine art purchases!
Thank you!
Hi Bob! Thank you so much for your kind words and for awarding us with a review. We're thrilled to hear that you love the simplicity of our process. Making your experience as seamless and enjoyable as possible is one of our top priorities. Once again, we truly appreciate your support and feedback. If there's anything else we can do to enhance your experience or assist you further, please don't hesitate to reach out to us. We're here to help! Happy Bidding!
Easy to bid and check in on items I'm interested in
Hi Carrie! Thank you so much for your review! We're thrilled to hear that our platform makes it easy for you to bid on items and stay updated on the ones you're interested in. Providing a seamless and user-friendly experience is one of our top priorities, and your feedback confirms that we're on the right track. If you ever have any suggestions or additional feedback on how we can further improve, please don't hesitate to share it with us. We value your input and are always looking for ways to enhance our services. Happy Bidding!
Everything went smoothly as always. No issues with the site at all. Very easy to navigate
Hi Jerel! Thank you so much for your review! We're thrilled to hear that everything went smoothly for you, and you had no issues with our site. At HiBid, we strive to provide a seamless and user-friendly experience, and it's fantastic to know that our efforts have paid off. We're delighted that you found our site easy to navigate and that you had a hassle-free experience. Your satisfaction is our ultimate goal, and your positive feedback motivates us to maintain our high standards. Thank you again for your kind words and for choosing our site. We truly appreciate your support, and we look forward to serving you in the future with an equally smooth and enjoyable experience!
Hi Cris! Thank you so much for your review! We're thrilled to hear that everything worked great for you and that our platform was straightforward to use. At HiBid, we strive to provide a seamless and user-friendly experience, and we're delighted that our efforts have resulted in a positive experience for you. Your satisfaction is our top priority, and your feedback encourages us to continue delivering excellent service. If you have any further suggestions or feedback on how we can improve and make our platform even better, please don't hesitate to share. Happy Bidding!
The bidding functionality of the site works well.
The focus works very well when going back to the condensed view of an auction's lots. It is a nice feature to be able to get back to the part of the page that you left.
1.) What is lacking is the ease of use on the site with regard to navigating through auction lots.
I believe at one time (a long time ago), that when the user clicks into an auction lot, you provided the functionality of being able to proceed to the next item in the auction. The time and clicks it takes for a User to toggle back and forth from a detailed view, to get forced back to the condensed view, is (pardon me) insane. Why not give the user the functionality to go into the next detailed view of the next auction item?
The breadcrumb thread at the top is sorted in such a way to be able to see items within a category. Sorry, but if a user is looking through a particular auction, keep the breadcrumb within that auction. Allow users to create a search for a category or item to cover that functionality.
Secondly, the ability for a user to manage their own searches is not available to any user. Why would HiBid, not only want to maintain all of this data, but store it as well? A suggestion is to provide an enhancement for users to be able to delete, or edit their own searches. Most sites leave that to the user. (such as Zillow, Redfin, AuctionZip) I would expect that there are a lot of useless records in your database.
I am a new buyer online auction. It took a little getting use to multiple things being auctioned at one time, so I missed a couple of items that I was interested in where someone outbid me on an item. I will be ready next time.
Hi Barry! Thank you so much for your review! We truly appreciate your feedback and are thrilled to hear about your positive experience as a new buyer on our online auction platform. We understand that getting used to multiple items being auctioned simultaneously can be a bit overwhelming initially, and we're glad to hear that you're adapting and learning from the process. If you ever have any questions or need assistance, please don't hesitate to reach out to our customer support team. Happy Bidding and thank you for choosing HiBid!
Overall very satisfied with my experiences. I have learned to look at the buyers fees and avoid auctions with fees that are high.
Hi Willie! Thank you for leaving a review! We greatly appreciate your feedback and are thrilled to hear that you're overall satisfied with your experiences on our platform. If you ever have any questions, feedback, or need assistance, please feel free to reach out to our customer support team. Thank you for choosing HiBid as your online auction destination, and we look forward to serving you in the future!
Can,t figure out the closing which can be enough to piss me off. I spend enough that a friend can get a early close by MISTAKE>? That is not the first time I got screwed might be the last time. In the last year I,ve bought over 20 grand of some good some bad but maybe I can now give up. It was fun while it lasted. To old to get screwed in my younger day $#*! would happen just because.
Can,t figure out the closing which can be enough to piss me off. I spend enough that a friend can get a early close by MISTAKE>?
Very easy. No crowds and can watch and bid very easy. Lots of fun to watch the auctions.
Hi Doug! Thank you so much for your review! We're thrilled to hear that you found our platform very easy to use and that you enjoyed the experience of watching and bidding on auctions. Creating a seamless and enjoyable environment for our users is our utmost priority, and we're delighted that we could provide you with a hassle-free and entertaining auction experience. If you have any further comments, suggestions, or if there's anything else we can do to enhance your experience, please feel free to reach out. Happy Bidding!
I bid on one of the high ticket items in a local auction and all went smoothly.
Hi Michael! Thank you for your review! We're delighted to hear that your bidding experience on one of our high-ticket items in a local auction went smoothly. Ensuring a seamless and efficient bidding process is of utmost importance to us, and we're thrilled that we met your expectations. We understand the significance of high-ticket items and the need for a hassle-free experience when bidding on them. We strive to provide a secure platform and clear communication throughout the process to make it as smooth as possible for our valued bidders. Happy Bidding!
I won an auction for $727.00. I have the receipt that I paid for the item. I never received the item and cannot get a response from HiBid or the seller about getting the item or a refund. DO NOT BID ON THIS AUCTION SITE!
The bidding and site in general are easy as long as you have a basic understanding of the internet
Hi Larry! Thank you for your review and feedback! We're glad to hear that you found the bidding process and our site generally easy to use. We strive to make our site accessible and user-friendly for a wide range of users, regardless of their technical expertise. If there's anything specific that you think we can improve upon to enhance the experience for users of varying technical backgrounds, please don't hesitate to let us know. We value your input and are always looking for ways to improve. Happy Bidding!
I have been using Hi-Bid for a couple of years now. I have never had a bad experience. Its fun, easy, and always a pleasure.
Hi Sandra! Thank you so much for your review! We're absolutely thrilled to hear that you have been using Hi-Bid for a couple of years and have consistently had positive experiences. Providing a fun, easy, and pleasurable bidding environment is our utmost priority, and it's fantastic to know that we have consistently met your expectations. We greatly appreciate your continued support and trust in our platform. Your feedback motivates us to keep refining our services and ensuring that every interaction on Hi-Bid is enjoyable and hassle-free. If there's anything we can do to enhance your experience even further or if you have any suggestions, please feel free to let us know. Happy Bidding!
My experience was great from start to finish! The ease of the process made me feel very comfortable. I will definitely recommend to my friends and family.
Hi Michelle! Thank you so much for leaving us a review! We're thrilled to hear that your experience with us, from start to finish, was great and that our platform's ease of use made you feel comfortable throughout the process. At HiBid, we strive to provide a seamless and user-friendly experience for all our customers. It's wonderful to know that our efforts have paid off and that you found the entire process easy and comfortable. We believe that simplicity and convenience are essential in ensuring that our users have a positive and stress-free experience. Thank you for choosing our platform and for recommending us to your friends and family. Happy Bidding!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jakub! Thank you for your review and for sharing your feedback about Hibid.com as a platform. We're glad to hear that you find our platform great and appreciate your positive experience. We understand that the quality and accuracy of descriptions provided by auction houses can vary. We strive to provide a reliable and transparent marketplace, but we also rely on the auction houses to provide accurate information about the items being auctioned. We encourage auction houses to be thorough and honest in their descriptions to ensure a fair and trustworthy experience for all participants. If you encounter any specific issues with auction houses' descriptions or feel that improvements can be made in this area, please let us know. Happy Bidding!