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HiBid

4.1

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...


hibid.com
Lincoln, United States
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HiBid Reviews Summary

The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 19 days

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8,857 reviews

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California
3 reviews
0 helpful votes
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Honest and transparent
June 11, 2023

They describe their products accurately and really make sure they give you honest description.

Date of experience: June 10, 2023
HiBid R. — HiBid Rep
over a year old

Hi Tasha! Thank you so much for your review! We greatly appreciate your kind words and support. It's fantastic to hear that we have succeeded in accurately describing our products and providing you with honest descriptions. We believe in transparency and ensuring that our customers have all the necessary information to make informed decisions. Our team takes great care in providing accurate and detailed descriptions for each product, ensuring that you have a clear understanding of what you're purchasing. Happy Bidding!

Michigan
1 review
0 helpful votes
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Auction house online
June 11, 2023

I love the online auctions. Have found some great treasures at even greater prices.

Date of experience: June 10, 2023
HiBid R. — HiBid Rep
over a year old

Hi Jeffrey! Thank you so much for your review! We're thrilled to hear that you love our online auctions and have found some great treasures at even greater prices. Your kind words and support mean a lot to us. We're delighted that our platform has provided you with the opportunity to discover and acquire unique treasures. Our team takes pride in curating a diverse selection of items and ensuring that they are available at competitive prices, giving you the chance to find exceptional deals. Happy Bidding!

Texas
2 reviews
0 helpful votes
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My Favorite Online Auction Site
June 10, 2023

HiBid allow me to search, view and bid on multiple auctions on a single site. Registration and bidding is easy, and notifications are timely.

Date of experience: June 10, 2023
HiBid R. — HiBid Rep
over a year old

Hi Bobbie! Thank you so much for your review! We're thrilled to hear that HiBid is your favorite online auction site and that you find it convenient and beneficial. Your kind words and support mean a lot to us. We designed HiBid with the aim of providing a seamless and efficient auction experience for our users. It's wonderful to know that you appreciate the ability to search, view, and bid on multiple auctions all in one place. We're also glad that the registration and bidding process has been easy for you, and that our notifications have been timely. Happy Bidding!

Indiana
1 review
0 helpful votes
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Easy and fast
June 8, 2023

Best auction site I've used in both the application and the stuff I've bought.

Date of experience: June 7, 2023
HiBid R. — HiBid Rep
over a year old

Hi Douglas! Thank you for leaving us a review! We're absolutely thrilled to hear that you consider us the best auction site you've used, both in terms of our application and the items you've purchased. Your feedback means the world to us and reinforces our commitment to providing a top-notch auction experience. Happy Bidding!

Texas
1 review
0 helpful votes
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HiBid has a nice system. I did end up receiving what I think are fake pieces of silver.

Date of experience: June 7, 2023
HiBid R. — HiBid Rep
over a year old

Hi Melinda! Thank you for taking the time to leave us a review and sharing your feedback. We're sorry to hear about your experience with potentially receiving fake pieces of silver. Please reach out to our customer support team at (844) 775-4774, as soon as possible with the details of your purchase and any supporting evidence or documentation you may have. We will work diligently to address this issue and rectify the situation to the best of our ability.

Florida
1 review
0 helpful votes
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Close
June 5, 2023

Was very near perfect not knowing perfect this is close

Date of experience: June 5, 2023
HiBid R. — HiBid Rep
over a year old

Hi Dale! Thank you for taking the time to leave us a review. We understand that perfection can be difficult to achieve, but we're thrilled that we came close to meeting your expectations. Your feedback is valuable to us, and we appreciate your honesty and support. Happy Bidding!

Texas
1 review
0 helpful votes
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Great
June 5, 2023

Fast and easy, the site is very effective and great

Date of experience: June 5, 2023
HiBid R. — HiBid Rep
over a year old

Hi Edward! Thank you so much for your review! We're thrilled to hear that you found our site fast, easy to use, and effective. It's always our goal to provide a seamless and efficient experience for our users, and your feedback reaffirms that we're on the right track. Happy Bidding!

Nebraska
1 review
0 helpful votes
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I love Hibid
June 5, 2023

I am a auction junkie, I usually bid on 4-5 auctions a month. I have been doing this for about 6 years
Now. I have found Hibid to be one of the best auction sites there is. It is very easy to bid and have found
Most of the auctioneers to be very pleasant and fun to work with. I would very strongly suggest them.

Date of experience: June 5, 2023
HiBid R. — HiBid Rep
over a year old

Hi Renee! Thank you so much for your review! We truly appreciate your kind words and are thrilled to hear about your positive experience with HiBid. It's fantastic to know that as an auction junkie, you have found HiBid to be one of the best auction sites out there. Happy Bidding!

North Dakota
1 review
0 helpful votes
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Bidding process
June 3, 2023

The bidding process was easy and was kept instantly informed of your bid.

Date of experience: June 3, 2023
HiBid R. — HiBid Rep
over a year old

Hi Duane! Thank you for your review! We greatly appreciate your feedback and are thrilled to hear that you found our bidding process easy and that you were kept instantly informed of your bid. Happy Bidding!

Canada
1 review
0 helpful votes
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Used hibid Maritimes for a few auctions in one week. Received all items except 2. These 2 were gold coins from Silver Rose Antiques (SRA) and 3 names used were Tre Findlay, Joshua Alter and Becca Alter. I gave multiple chances for HiBid to investigate on their end but they pretended to be doing something, but the only thing I see different were the lots in dispute were removed from my history. I did take pictures so I have them for the police report and the receiving bank account is being looked into. The idea of HiBid is a great platform but its nothing more than a Kijiji that is not responsible for any transactions. As long as they do not handle the transaction, it is the perfect platform for scammers to take your money off your hands.

Date of experience: June 3, 2023
Elli M. — HiBid Rep
over a year old

Thank you for your feedback and bringing this up to our attention Rick, we will continue to look into the issue your are referencing. Please reach out to our support team for any updates regarding this. Thank you!

North Carolina
1 review
0 helpful votes
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Shipping?
June 3, 2023

Spoke with a lady from auction co. About items being shipped have received a charge for shipping and have not heard if the items were shipped

Date of experience: June 3, 2023
HiBid R. — HiBid Rep
over a year old

Thank you for contacting us and for choosing HiBid! We highly encourage you to contact the auctioneer directly for further assistance with shipping on your item. Shipping policies will vary by each auctioneer, if you have any more feedback or questions, please contact customer support at (844)-775-4774. Happy Bidding!

Colorado
1 review
0 helpful votes
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Customer service
June 3, 2023

I've been bidding for a while now and have always been treated well when picking up my order. 345 folks were great today even when I didn't get a scheduled time. They accommodated me and I was able to get in and get out quickly

Date of experience: June 2, 2023
HiBid R. — HiBid Rep
over a year old

Hi Jody! Thank you for your review! We greatly appreciate your feedback and are thrilled to hear about your positive experiences when picking up your orders. At HiBid, we strive to provide exceptional customer service and ensure that our users have a smooth and convenient pickup process. Happy Bidding!

Michigan
1 review
0 helpful votes
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Great buying experience
June 2, 2023

Easy to bid, follow, search & easy pick up process

Date of experience: June 2, 2023
HiBid R. — HiBid Rep
over a year old

Hi Emanuel! Thank you for your review! We greatly appreciate your feedback and are thrilled to hear about your great buying experience on our platform. At HiBid, we strive to provide a seamless and user-friendly buying experience for all our users. We understand the importance of simplicity and efficiency when it comes to bidding, following items, searching for specific items, and the overall pickup process. Happy Bidding!

California
2 reviews
0 helpful votes
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Always find what I need.
June 2, 2023

I have used HiBid several times in the last few months. I like being able to find what I need at an affordable price. Plus bidding is fun.

Date of experience: June 1, 2023
HiBid R. — HiBid Rep
over a year old

Hi Jeannie,
Thank you so much for your review! We are thrilled to hear that you have had such positive experiences with HiBid. We understand how important it is to find what you need at an affordable price, and we strive to provide a wide range of options to cater to your specific requirements. Happy Bidding!

Nebraska
1 review
0 helpful votes
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Easy to track items of interest, as well as the bidding process.

Date of experience: May 31, 2023
HiBid R. — HiBid Rep
over a year old

Thank you so much for your review! We greatly appreciate your feedback and are thrilled to hear that you found our online auction platform to be comparable in process and procedures to others you have used. Happy Bidding!

California
1 review
0 helpful votes
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Western Museum auction
May 31, 2023

Very easy to bid. Was out of town when auction closed. No problem with my son picking up my items

Date of experience: May 30, 2023
HiBid R. — HiBid Rep
over a year old

Thank you so much for your positive review! We're thrilled to hear that you found our bidding process easy and convenient. Happy Bidding!

Oregon
1 review
0 helpful votes
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Fun & Affordable
May 30, 2023

I've been bidding on HiBid for over a year. I enjoy finding great deals for my reselling business as well as things for my own home.

Date of experience: May 30, 2023
John - H. — HiBid Rep
over a year old

That's wonderful to hear! We're glad you've been able to find great deals on HiBid for your reselling business and personal use. Thank you for being a loyal bidder. Happy bidding and best of luck with your reselling endeavors!

Missouri
1 review
0 helpful votes
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The site is easy to navigate, and simple to bid. I had a very pleasing experience. I am looking forward to future auctions on this site.

Date of experience: May 29, 2023
HiBid R. — HiBid Rep
over a year old

Hi Andrew! Thank you so much for your review! We're thrilled to hear that you found our site easy to navigate and bidding process simple. We're delighted that you had a pleasing experience with us. Happy Bidding in the future!

Colorado
1 review
0 helpful votes
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Easy auction bidding
May 30, 2023

It went great easy platform, always lots of great auction items, effortless bidding, great experience!

Date of experience: May 29, 2023
HiBid R. — HiBid Rep
over a year old

Thank you so much for your review! We're thrilled to hear that your experience on our platform has been great and that you find it easy to use. We're delighted that you appreciate the variety of items we offer in our auctions. Happy Bidding!

Texas
1 review
0 helpful votes
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I appreciate item descriptions that are honest. If I remember to read and get in early and don't forget the time I do very well

Date of experience: May 29, 2023
HiBid R. — HiBid Rep
over a year old

Hi Jackie, thank you so much for your review! We're thrilled to hear that you appreciate the honesty of most auctioneers on our mobile platform. We understand the importance of accurate item descriptions, and we strive to provide transparency to ensure a positive bidding experience for our users. Happy Bidding!