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HiBid

4.1

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...


hibid.com
Lincoln, United States
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HiBid Reviews Summary

The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 19 days

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8,858 reviews

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Illinois
1 review
0 helpful votes
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Easy but expensive fees.
July 4, 2023

Not sure what HiBid charges the auctioneer, but fees are becoming so high that I am becoming cost prohibitive to participate in online auctions. However, HiBid does have an easy process and is convenient.

Date of experience: July 3, 2023
HiBid R. — HiBid Rep
over a year old

Hi Rod! Thank you for taking the time to leave us a review and sharing your feedback with us. We appreciate your support and value your perspective on the fees associated with participating in online auctions. We understand that rising fees can sometimes make it challenging for customers to fully engage in the auction process. While we don't have control over the specific charges imposed by the auctioneers, we appreciate you highlighting the ease and convenience of our platform. If there are any additional suggestions or concerns you have regarding the fees or any other aspect of our service, we would love to hear more from you. Customer feedback is invaluable to us as it helps us continuously improve our offerings. Thank you once again for your positive review and for choosing us as your preferred online auction platform. We hope to continue providing you with a convenient and enjoyable experience in the future.

Wisconsin
1 review
0 helpful votes
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Online auction
July 3, 2023

I had a very good experience bidding on an online auction. It was very easy to register and the bidding was very quick and responsive.

Date of experience: July 3, 2023
John - H. — HiBid Rep
over a year old

Thank you so much for sharing your positive experience with our online auction platform! We're delighted to hear that you found the registration process to be easy and the bidding system to be quick and responsive. Happy Bidding!

Texas
1 review
0 helpful votes
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Easy
July 3, 2023

First time bidding very easy online and picking up items

Date of experience: July 3, 2023
South Carolina
1 review
0 helpful votes
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Bigfoot auction and heavner
July 3, 2023

All went good nice folks good service.easy to trade with

Date of experience: July 3, 2023
Missouri
1 review
0 helpful votes
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Easy auctions
July 3, 2023

Easy to use kansas auctions with no hassles thank you

Date of experience: July 3, 2023
Canada
1 review
1 helpful vote
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Bidding from Canada
July 3, 2023

Easy peasy lemon squeezy it was! I just contacted the house I wanted items from by either phone or email, to see about shipping to Canada or to have my parcels sent to US address as my daughter in law lives there! They said no problem! All of them! Also told me that easier and CHEAPER to mail to address in the USA! Customs charges and taxes will eat your money up fast having items shipped from the US! All was great as everyone was prompt with both any replies and invoices!

Date of experience: July 3, 2023
California
1 review
0 helpful votes
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I have bought many items on this website and have gotten some great deals on many items. It was easy to register and bidding is effortless. The app keeps up with you current bids and the totals for you bids as well as the totals for your max bid amounts. I have had no problems with billing for purchases or with getting my items. I will keep using this app and recommend to my friends.

Date of experience: July 3, 2023
Massachusetts
1 review
0 helpful votes
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I like the HiBid auctions. Easy to add watches to items, bid and let it auto bid. I also like the way it's set up to prevent sniping by adding a minute each time a new bid comes in close ot close.

Date of experience: July 1, 2023
Oklahoma
1 review
0 helpful votes
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Fun
July 1, 2023

Loving it it's so easy to bid. Hopefully picking up my stuff will be just as easy.

Date of experience: July 1, 2023
Georgia
1 review
0 helpful votes
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Fantastic
July 1, 2023

Bidding was a breeze, auction house personnel were great

Date of experience: July 1, 2023
North Carolina
2 reviews
0 helpful votes
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Cool Finds
July 1, 2023

I have used HiBid twice and each time was flawless. I didn't get everything that I wanted because of being outbid on some items. The purchases that I did make were effortless picking up. What a BLAST

Date of experience: July 1, 2023
Arizona
1 review
0 helpful votes
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Simple On-Line Bidding
June 30, 2023

The User Interface makes it easy to view items up for auction, entering bids, and monitoring the final bidding in real-time

Date of experience: June 30, 2023
Indiana
2 reviews
0 helpful votes
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Customer service
June 30, 2023

Bidding was easy just having trouble getting shipping to respond

Date of experience: June 30, 2023
Idaho
1 review
0 helpful votes
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Great auctions
June 30, 2023

New to auctioning. Still working the kinks out, Seems to be fairly simple and always with a wide selection of

Date of experience: June 29, 2023
Kentucky
1 review
0 helpful votes
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.
June 30, 2023

.,...,.,...,

Date of experience: June 29, 2023
Ohio
1 review
0 helpful votes
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Perfect
June 29, 2023

Great experience, very user friendly. Will be using in the future.

Date of experience: June 29, 2023
New York
1 review
0 helpful votes
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Great
June 29, 2023

Most of my experiences have been A+. On occasion there may be a bump in the road but nothing worthy of noting.

Date of experience: June 28, 2023
HiBid R. — HiBid Rep
over a year old

Hi Guy! Thank you for taking the time to leave us a review! We greatly appreciate your feedback and your continued support. We're thrilled to hear that most of your experiences with us have been exceptional, and we strive to consistently deliver A+ service to all our valued customers. We understand that sometimes there may be minor bumps in the road, and we appreciate your understanding and flexibility in those situations. Our team is dedicated to resolving any issues promptly and ensuring that your overall experience remains positive. If there's ever anything specific you'd like to share with us about the bumps in the road you encountered, we're always open to feedback and eager to learn how we can improve. Happy Bidding!

Colorado
1 review
0 helpful votes
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Had a blast
June 28, 2023

It was great. Looking forward to your next auction. Thank

Date of experience: June 28, 2023
HiBid R. — HiBid Rep
over a year old

Hi Charles! Thank you so much for your review! We're thrilled to hear that you had a great experience with our auction. We strive to provide top-notch service and ensure that our customers have an enjoyable time. We appreciate your kind words and are delighted that you're looking forward to our next auction. If you have any suggestions or requests, please don't hesitate to let us know. Happy Bidding!

Colorado
1 review
0 helpful votes
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Great auction.
June 28, 2023

For as many items as they listed, this auction was run very smooth. Helpers were great at pickup.

Date of experience: June 28, 2023
HiBid R. — HiBid Rep
over a year old

Hi Carol! Thank you for taking the time to leave us a review! We're glad to hear that you found our auction to be smooth and well-organized. It's great to know that our team of helpers provided excellent assistance during the pickup process. We always strive to ensure a positive experience for our customers, and your feedback is valuable to us. If there's anything specific you feel we could improve upon to earn that extra star next time, please let us know. Happy Bidding!

Missouri
1 review
0 helpful votes
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Great auctions
June 28, 2023

Hibid always has the best selection of products for everybody's wishes. Bidding is so easy & effortless. I will continue to checkout & purchases from their endless auctions around the world.

Date of experience: June 27, 2023
HiBid R. — HiBid Rep
over a year old

Hi Lisa! Thank you so much for your review! We're absolutely thrilled to hear that you consider HiBid as the go-to platform for a wide selection of products that cater to everyone's wishes. It's wonderful to know that you find the bidding process easy and effortless, making your experience with us enjoyable. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you once again for your fantastic review, and we look forward to serving you with more exciting auctions in the future!