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HiBid

4.1

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...


hibid.com
Lincoln, United States
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HiBid Reviews Summary

The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 19 days

Instant Feedback

8,894 reviews

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Canada
1 review
0 helpful votes
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Auction hunter
October 27, 2023

Well preformed. Professional. On time.
Bids in real time.no delay response in acknowledging bid & accepting the bid.

Date of experience: October 26, 2023
John - H. — HiBid Rep
over a year old

We're thrilled to hear that you had a professional and well-performed experience on our platform. Thank you for your feedback, and we're glad to hear that the bidding process was smooth and responsive.Thank you for choosing HiBid!

Missouri
1 review
0 helpful votes
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Great Experience
October 27, 2023

Bidding is easy. They email you if you get outbid, if you win the bid & when /where to pick up.

Date of experience: October 26, 2023
John - H. — HiBid Rep
over a year old

We're thrilled to hear that you found the bidding process easy and that our email notifications were helpful. We strive to provide a seamless and informative experience for all our users. If you have any more suggestions or need assistance, please don't hesitate to reach out. Thank you for choosing our platform!

Arizona
1 review
0 helpful votes
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My favorite auction site
October 27, 2023

It's so easy! I could bid on several different auctions and watch all with one click.

Date of experience: October 26, 2023
John - H. — HiBid Rep
over a year old

We're delighted to hear that you found our platform so easy to use, enabling you to bid on multiple auctions and monitor them with just one click. Thank you for your feedback, and we're here to make your future experiences even more seamless and convenient. If you have any more suggestions or need assistance, please don't hesitate to reach out. Thank you for choosing our platform!

Canada
1 review
0 helpful votes
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The only issue is on the auditions behalf of placing certain items to close to one another in time so that it makes it difficult to bid on multiple units at the same time in hopes of getting the single one you're after.

Date of experience: October 26, 2023
John - H. — HiBid Rep
over a year old

We're delighted to hear that you found our bidding platform simple and clean. Thank you for your feedback, and we're here to make your experience even more seamless and user-friendly. If you have any more suggestions or need assistance, please don't hesitate to reach out. Thank you for choosing our platform!

Tennessee
1 review
0 helpful votes
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Easy to bid
October 26, 2023

It would be better if we had more description on items...i.e., if they are in working order or not.

Date of experience: October 26, 2023
Ben C. — HiBid Rep
over a year old

Thank you for your review, Tom! We're pleased to hear that you found it easy to bid on our platform. If there's anything specific you think we can improve or any suggestions you have, please don't hesitate to share. We're always working to make the bidding experience even better for our users. Happy bidding!

Missouri
1 review
0 helpful votes
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Direct to the point
October 26, 2023

HiBid has everything ready and listed, what ever it might be just type in the items you like to bid on and HiBid will only give you those items listed if you click on and item you can then go to the auction or catalog which the items were chosen from very simple.

Date of experience: October 25, 2023
Ben C. — HiBid Rep
over a year old

Thank you for the fantastic review, Travis! We're delighted to hear that you find our platform straightforward and easy to use. Our goal is to make your bidding experience as smooth as possible, and it's great to know that you've had a positive experience with us. If you ever have more feedback or questions, feel free to reach out. Happy bidding!

Oregon
2 reviews
0 helpful votes
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Very easy to use
October 26, 2023

The auction bidding process is easy to use and I have been happy with the results

Date of experience: October 25, 2023
Ben C. — HiBid Rep
over a year old

We're delighted to hear that you find our auction bidding process easy to use, Jacqueline! Your satisfaction with the results is our top priority, and we appreciate your 5-star feedback. If you ever have any questions or need further assistance in the future, please feel free to reach out. We're here to make your auction experience a great one!

Canada
1 review
0 helpful votes
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Trouble free bidding
October 26, 2023

It was easy to tell what I bid and what my max bid was. Click on bid type the amount click again and it was done. Trouble free each time I bided.

Date of experience: October 25, 2023
Ben C. — HiBid Rep
over a year old

Thank you for your 5-star review, Michael! We're thrilled to hear that you had a trouble-free experience while bidding on our platform. Our aim is to make the process as seamless as possible, and it's great to know that you found it easy to place your bids. If you ever have more bids to place or any questions in the future, don't hesitate to reach out. Happy bidding!

California
1 review
0 helpful votes
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Super easy
October 26, 2023

First time bidding and it was easy I loved it. I will definitely be bidding again in the next auction here

Date of experience: October 25, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Jennifer, for your 5-star review! We're delighted to hear that you found our platform super easy to use during your first bidding experience. We look forward to having you bid in our upcoming auctions, and if you ever have any questions or need assistance, please feel free to reach out. Happy bidding, and here's to more successful auctions in the future!

Canada
1 review
0 helpful votes
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Very Easy
October 26, 2023

I liked the idea you could follow all the auctions happening on that particular day. So lulled into the easy access other than jumping from one website to another, I ended up winning an item well outside my area to pick up. Not worth having it mailed so have forfeited item.

Date of experience: October 25, 2023
Ben C. — HiBid Rep
over a year old

Thank you for your feedback, Marlene! We're delighted to hear that you found HiBid easy to use and convenient. We apologize for the inconvenience of winning an item outside your area. In the future, you can adjust your search filters to focus on auctions in your preferred location, or ones that provide shipping, to avoid this issue. If you have any questions or need assistance, please don't hesitate to reach out. We're here to help make your bidding experience as enjoyable as possible. Happy bidding!

Oregon
1 review
0 helpful votes
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Not sure yet
October 25, 2023

Bidding was easy, but scheduling load out confusing

Date of experience: October 25, 2023
Ben C. — HiBid Rep
over a year old

Thank you for the feedback, Terry! We're delighted to hear that you found the bidding process easy. Regarding the load-out scheduling, we're constantly working on improving our platform and appreciate your input. If you have any specific suggestions or if there's anything you'd like to share to make the load-out process less confusing, please feel free to let us know. We aim to provide a seamless experience for all our users, and your input helps us achieve that. Happy bidding!

Mississippi
1 review
0 helpful votes
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Myself
October 25, 2023

Very easy after i got signed in The person I spoke with was very patient and helpful

Date of experience: October 25, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Lawrence! We're pleased to hear that you found the process easy and that our team provided you with patient and helpful assistance. If you ever need more help or have any questions in the future, don't hesitate to reach out. Happy bidding!

Missouri
1 review
0 helpful votes
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Effortless
October 25, 2023

Signed in, created a watchlist and bid on items I was interested in. Was sent an invoice after bidding was closed and picked up items.

Date of experience: October 24, 2023
Ben C. — HiBid Rep
over a year old

Thank you for the great feedback, Crystal! We're delighted that you had an effortless experience from start to finish. If you have any questions or need assistance with future auctions, feel free to reach out. Happy bidding!

Texas
1 review
0 helpful votes
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Good bidding
October 25, 2023

Lots of lots! Lol. Good variety! Low opening bids!

Date of experience: October 24, 2023
Ben C. — HiBid Rep
over a year old

Thanks, Melody, for your wonderful review! We're thrilled to hear that you appreciate the variety and low opening bids on our platform. With "lots of lots" to explore, there's always something exciting to discover. Happy bidding, and we look forward to serving you with even more great auctions in the future!

Pennsylvania
1 review
0 helpful votes
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Great Auctions!
October 24, 2023

So far I've only had great customer service and fast shipping. Reasonable rates too. I'm very happy with HiBid.

Date of experience: October 24, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Judi, for the fantastic 5-star review! We're thrilled to hear about your positive experiences with our auctions and the excellent customer service. Your satisfaction and trust in HiBid are of utmost importance to us, and we're committed to maintaining the highest standards. If you ever need any further assistance or have more feedback to share, don't hesitate to reach out. Happy bidding, and we're looking forward to serving you again!

Canada
1 review
0 helpful votes
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Bidding is easy & fun!
October 24, 2023

Easy to register, fun to bid & find a great deal. You can even search for a specific item.

Date of experience: October 23, 2023
Ben C. — HiBid Rep
over a year old

Thank you, L A., for your fantastic 5-star review! We're delighted to hear that you find bidding with us easy and fun. Our goal is to provide a user-friendly experience, and we're glad it's working for you. If you ever have any questions or need assistance, please don't hesitate to reach out. Happy bidding, and we hope you continue to find great deals with us!

Indiana
1 review
0 helpful votes
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Trouble
October 30, 2023

Can't get past my address on the payment part at the end of the sale where you show what lots I won.

Date of experience: October 23, 2023
John - H. — HiBid Rep
over a year old

Hey Carl, we apologize for the inconvenience you're experiencing. If you're having trouble entering your address within your account info, please don't hesitate to contact our bidder support team at 844 - 775 - 4774. We're here to assist you and ensure a smooth bidding and payment process. Thank you for your feedback and for using our platform.

California
1 review
0 helpful votes
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Very easy
October 23, 2023

Great items. It is very exciting when you win a bid

Date of experience: October 23, 2023
Ben C. — HiBid Rep
over a year old

We're glad to hear you find it easy to use our platform, Trey! Winning bids can indeed be exciting. If you have any more questions or need assistance in the future, don't hesitate to reach out. Happy bidding, and enjoy your wins!

Oregon
1 review
0 helpful votes
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Easy to bid
October 23, 2023

Recently joined my phone to my Hibid account. Now I don't miss any of the action.

Date of experience: October 23, 2023
Ben C. — HiBid Rep
over a year old

That's fantastic to hear, Don! Connecting your phone to your HiBid account is a smart move to stay on top of the auctions. If you ever need further assistance or have any questions, please feel free to reach out. Happy bidding, and enjoy your HiBid experience!

Washington
1 review
0 helpful votes
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Great Auction
October 23, 2023

Easy and convenient. On moving vehicles and or tractors really need the video so all online bidders can see and hear how the item moves and acts.

Date of experience: October 23, 2023
Ben C. — HiBid Rep
over a year old

Thank you for the great feedback, Don! We're glad you find our platform easy and convenient. Your suggestion about having videos for moving vehicles and tractors is valuable, and we'll consider it for future improvements to enhance the bidding experience. If you ever have more ideas or questions, please don't hesitate to let us know. Happy bidding, and we appreciate your support!