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The company enjoys a strong reputation for its product quality and customer service, with many customers praising the helpfulness and responsiveness of support staff. Shoppers frequently highlight the variety of items available and the overall positive shopping experience, including efficient delivery and well-packaged orders. However, concerns regarding shipping delays, particularly for international orders, and the complexities of returning items have been noted. Despite these issues, the overall sentiment is largely positive, with customers expressing satisfaction with their purchases and a willingness to recommend the boutique to others.
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So many cute items and such great deals! I'm constantly finding items not available in stores or other sites :)
I have been a customer of Hesimple, since 2010, and since the very first time, I always have enjoyed the diversity of the catalogue and the choice that is so different from any other Fashion & Style online sale website. And as an european citizen, this is a great satisfaction, to be able to find articles that aren't european standards,
Hesimple is the only site I actually buy things from, I don't even go out to my local stores anymore lol. There's always great sales-- today I bought things that were originally $61-87 for $9-17! I thought I'd buy some clothes that are not my usual style since the prices dropped so low~ (there was a 70%-80% off discount
I love shopping on Hesimple! I am petite (4'11" & 95 lbs) and always struggle finding clothes to fit my small frame, but not on this site! I love that there are so many options and that everything is relatively inexpensive without being poor quality! I will definitely be shopping here more often
It's my favorite place to get makeup and skincare products! They always have the best brands and a great assortment of products, I've never had a bad experience with this site.
When you upgrade to a certain membership, there are coupon benefits that they reward you as well...
I have bought many items from Hesimple, they offer a lot of styles and brands that cannot be found where I live. They also have offer payment options of using PayPal, which is a secure and easy checkout system. The way they offer free shipping after a certain amount is also a good point as I always buy in bulk.
Excellent service! Love how unique and cheap the clothes are! When there are problems ( which is rare), you could always return so long as it is with in reason. I've been shopping here for nearly 5yrs now and this website stay on top o fashion and never ceases to amaze me. A definite recommend
Good products from Asia. I buy some great products from Asia, cheaper than here in Europe. My favorite products include cushion and skin care
Amazing customer service, great quality of the clothes I bought in this boutique. I bought 4 to start! I don't regret it, great shopping experience
Cute stuff that ships as described. Yes, the quality isn't going to be the greatest because that's just how clothing like this is. It's just like going to a street market in Korea or Japan, the stuff is cute but cheap.
It offers reasonable price and fantastic style for clothes. Even we can experience high quality and divers cosmetic! Also, when I ask for returns, they kindly dealt with my problem. It is really cool website
Great shopping experience! The ring came out beautifully and it was everything my sister wanted and more, literally! We had to change its size, but customer service took care of everything, so no problem.
The dress looked exactly like the image they showed me on the page, they constantly updated me regarding my shipment.
I bought a bag here, it is top quality and combines perfectly with everything. This company also has excellent communication and fast shipping. Very impressed with the packaging and the handwritten thank you note. It exceeded my expectations I will definitely order again. Everything is perfect.
I love order from Hesimple... maybe a little addicted too... love there free shipping, and can return back to there Canada address... they always have 10% off code and free different gifts every day. But have some problem with there service. I had faced many trouble but they were keeping good manners and solving materiels.
I ordered a cat wallet, it was super cute and exactly like the picture on the website. I like all the korean products they recommend and will always go back on Hesimple.
The products are beautiful and great to have the conversion table for the sizes. Easy to read, to choose and cannot wait for the shipment to come.
I have been a customer of Hesimple for around 3 years now and frankly speaking it was lovely. I never got much issues nor any bad experiences with the customer care either(frankly never spoke with customer care, so cannot comment much on it). The prices here were affordable, cute and too with a detailed description with many many reviews which
My order was perfect and I received it quickly. The dress is perfect, beautiful, it fits me very well, someone even approached me and asked me where I had bought my dress, I recommended the page immediately. Very happy with my purchase.
Answer: Good Luck! I'm fighting this company via my credit card company! They are a scam.
Answer: Company is located in China. Shipping is 4-6 weeks for partial shipments. Return policy is quite costly as you have to send back to a China and the cost is more than the items!
Answer: They are legitimate in the fact that they make the clothing. But it's definitely false advertising. Sizing, quality, and colors are not as advertised.
Answer: I also am awaiting an address for return. The address labels on the two packages i received Have these return addresses: 1. COLIN 605 W. Victoria St. Commerce CA 90220 And 2. Dept CA #1169 13725 Pipeline Avenue Chino, A 91710 If anyone can confirm which is right, please do so.
Answer: They are a scam out of China! They make it very difficult to return anything. Materials used are lesser quality than what they show. Sizing is completely off. So sad I got suckered into ordering from them. Trying to fight the charges via my credit card company.
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