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The company enjoys a strong reputation for its product quality and customer service, with many customers praising the helpfulness and responsiveness of support staff. Shoppers frequently highlight the variety of items available and the overall positive shopping experience, including efficient delivery and well-packaged orders. However, concerns regarding shipping delays, particularly for international orders, and the complexities of returning items have been noted. Despite these issues, the overall sentiment is largely positive, with customers expressing satisfaction with their purchases and a willingness to recommend the boutique to others.
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I had a good experience with hesimple, my orders, they arrive in less than 30 days, they have cheap prices, etc... After a long wait my product arrived, thanks to the hesimple customer service intervention...
The two garments that I ordered are of excellent quality, I had some small but can be adjusted... my recommendation is that they look very well in the sizing and remember that the sizes are not ours!
Commandez des vêtements de rechange et j'ai payé 12 $ pour une livraison express. J'ai reçu chaque article en 1 semaine. Tous les vêtements étaient d'excellente qualité, la taille si elle est plus petite, mais si vous lisez les commentaires des autres acheteurs, vous saurez et vous pourrez bien choisir. Honnêtement, je ne m'attendais pas à grand chose... mais ce que j'ai eu était un rapport qualité-prix incroyable! Je n'ai aucune plainte!
Despite being a "new page", and with some fear, I took a chance, I ordered and here I am satisfied with my purchases, thank you.
I fell in love with this store the moment I visited it... I would like them to have their headquarters in my country so that the shipment will take only 1 day hahaha
Estoy muy satisfecho con el pedido, ya que resultó exactamente igual que la imagen y de buena calidad. También estoy muy satisfecho con el servicio al cliente, ya que recibo una pronta respuesta cada vez que tengo alguna duda.
Answer: Good Luck! I'm fighting this company via my credit card company! They are a scam.
Answer: Company is located in China. Shipping is 4-6 weeks for partial shipments. Return policy is quite costly as you have to send back to a China and the cost is more than the items!
Answer: They are legitimate in the fact that they make the clothing. But it's definitely false advertising. Sizing, quality, and colors are not as advertised.
Answer: I also am awaiting an address for return. The address labels on the two packages i received Have these return addresses: 1. COLIN 605 W. Victoria St. Commerce CA 90220 And 2. Dept CA #1169 13725 Pipeline Avenue Chino, A 91710 If anyone can confirm which is right, please do so.
Answer: They are a scam out of China! They make it very difficult to return anything. Materials used are lesser quality than what they show. Sizing is completely off. So sad I got suckered into ordering from them. Trying to fight the charges via my credit card company.
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