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The company enjoys a strong reputation for its product quality and customer service, with many customers praising the helpfulness and responsiveness of support staff. Shoppers frequently highlight the variety of items available and the overall positive shopping experience, including efficient delivery and well-packaged orders. However, concerns regarding shipping delays, particularly for international orders, and the complexities of returning items have been noted. Despite these issues, the overall sentiment is largely positive, with customers expressing satisfaction with their purchases and a willingness to recommend the boutique to others.
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I received three pairs of pants - none of which were anywhere near the size labeled and did not come anywhere near fitting me. I looked for a way to send back and get a refund. There is no way. There is nothing on it that tells you where to send it back to and there is no return label and no return address. There is no phone number to call. There is an email address but I have sent out a number of emails. None of which are answered. This company is somewhere in China. So I am stuck.
I catch better sales online than I do in the store. I do love the experience here bc the clerks are nice and helpful but overall it's only OK
Variety of products and prices, punctuality in shipments and ease in returns. I have bought in hesimple for a while and it has never failed me! The best thing, without a doubt, is to use the coupons they give.
I just received my order after almost a month. The clothes were not what the catalog presented. I am a size 2 and ordered a small which normally is ok for me. The shirt was way too small and the pants were enormous. I want to return them but there is no return form or address for me to do so. I am extremely disappointed and will not order from them again.
All in all it was a great shopping experience. Not too many people, big changing rooms, great staff, good prices for dresses you would pay a 1000$ for on south beach. It's great. Literally my favorite place to go at this point. Especially when you need something extra special or a little out of the norm. You will find the glamour of the glamour there.
Great selection of super cute tops! They was very nice and helped me pick out several tops that would be great for work or a casual night out :) I'll definitely be back!
A very interesting business. Here there was an incredibly wide range of clothes from different ages. Worth a visit.
The products are great, the staff is amazing. I bought a scarf for a few quids and the girl helping me spent a good fifteen minutes cleaning it for me.
One of the best second hand shops I've ever been, good prices and great variety of clothes. The even have kilts.
Really fun place for used clothes. Shearling & leather are a great bargain. Could be the place where you find something you didn't know you've been yearning for.
I have read several negative comments about hesimple, but I have had a great purchase, that's why I will qualify the store with five (5) stars.
The sales rate is also very high! I would recommend here I am back to your shop again must and also my friends
Site of the famous brand. Miss some items and models but the staff is friendly and looking for solutions
Answer: Good Luck! I'm fighting this company via my credit card company! They are a scam.
Answer: Company is located in China. Shipping is 4-6 weeks for partial shipments. Return policy is quite costly as you have to send back to a China and the cost is more than the items!
Answer: They are legitimate in the fact that they make the clothing. But it's definitely false advertising. Sizing, quality, and colors are not as advertised.
Answer: I also am awaiting an address for return. The address labels on the two packages i received Have these return addresses: 1. COLIN 605 W. Victoria St. Commerce CA 90220 And 2. Dept CA #1169 13725 Pipeline Avenue Chino, A 91710 If anyone can confirm which is right, please do so.
Answer: They are a scam out of China! They make it very difficult to return anything. Materials used are lesser quality than what they show. Sizing is completely off. So sad I got suckered into ordering from them. Trying to fight the charges via my credit card company.
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