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Hesimple

3.1
hesimple.com

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Hesimple Reviews Summary

The company enjoys a strong reputation for its product quality and customer service, with many customers praising the helpfulness and responsiveness of support staff. Shoppers frequently highlight the variety of items available and the overall positive shopping experience, including efficient delivery and well-packaged orders. However, concerns regarding shipping delays, particularly for international orders, and the complexities of returning items have been noted. Despite these issues, the overall sentiment is largely positive, with customers expressing satisfaction with their purchases and a willingness to recommend the boutique to others.

This summary is generated by AI, based on text from customer reviews

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Michigan
1 review
0 helpful votes
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Not the right size
December 5, 2023

Wrong size I need a 2x in men's not kids way to small don't fit its like stuck on me like glue and I need a new one

Date of experience: December 5, 2023
New York
1 review
0 helpful votes
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Fraud
September 9, 2020

First of all they are located in China, it takes months and months to receive the order. If you are not satisfied you need to ship it back to China at your own personal cost and after going through hoops to get the return address. When the order is returned to China, it may not be delivered because of governmental rules. Be wise! Stay away.

Date of experience: September 9, 2020
Canada
1 review
2 helpful votes
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Vibrant color
July 29, 2020

I ordered a dress here but they gave me the wrong color. I wrote quickly and they sent me the correct color that I ordered on delivery. Her customer service was excellent and I received the dress ready to wear!

Date of experience: July 28, 2020
NL
1 review
0 helpful votes
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I just received my shirts today. Exactly as I saw them on the website. Thanks for sending them so fast!

Date of experience: July 16, 2020
Colorado
1 review
0 helpful votes
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I found this boutique on the internet with Excellent dresses, they have great possibilities to choose the one that I like the most and the appropriate size, this boutique is worth it.

Date of experience: July 13, 2020
New York
1 review
0 helpful votes
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The best option
July 12, 2020

It is the best option on the Internet for buying clothes, whether you use it for work, events or for the weekend. The price is excellent and they are always available.

Date of experience: July 11, 2020
New York
1 review
0 helpful votes
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Dreams
July 9, 2020

All my wildest dreams have come true with my purchase, I had distrust, but nothing could be further from reality, I was very surprised and happy with my request. Thank you.

Date of experience: July 7, 2020
New Zealand
1 review
0 helpful votes
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It is perfect
July 8, 2020

I asked for shirts and skirts for work in the past, now I asked for two dresses for a trip. I loved the design, it is perfect for a weekend.

Date of experience: July 6, 2020
GB
1 review
0 helpful votes
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They have really made the shopping experience easy. Everything has been great. Browsing the website was very easy. Recommended page.

Date of experience: July 2, 2020
Sweden
1 review
0 helpful votes
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I like the quality of the clothes that I bought here. It's also great how customer service treats me. All in the top level of fashion.

Date of experience: June 27, 2020
GB
1 review
0 helpful votes
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Very satisfied
June 22, 2020

Very satisfied with the entire transaction from beginning to end. My blouse and my new skirt were well wrapped, they arrived in perfect condition. The communication was very good, I would definitely buy here again.

Date of experience: June 21, 2020
Switzerland
1 review
0 helpful votes
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The dress arrived
June 20, 2020

The dress arrived the day before the date of my event, with an extra dress that I ordered in my box on a whim. Incredible service.

Date of experience: June 19, 2020
Texas
1 review
0 helpful votes
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Fantastic service in this store. The dress is perfect. It is not my first time ordering here, I will definitely buy more dresses.

Date of experience: June 15, 2020
France
1 review
0 helpful votes
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They have a great selection of items and clothes to choose from, their customer service is top notch, they even expedited the delivery of my order, I totally recommend this boutique for casual and elegant clothes for all the girls.

Date of experience: June 10, 2020
Texas
1 review
0 helpful votes
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Very happy
June 10, 2020

Very happy with the dresses I received for my mother's birthday party. I ordered them and received them on time, both fit perfectly. I received many compliments at the party and I have already recommended this boutique to all my friends. I can't wait to buy my next dress.

Date of experience: June 9, 2020
Washington
1 review
0 helpful votes
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The best!
June 9, 2020

Customer service I received from this store was the best, responsive, helpful, efficient and friendly, I couldn't ask for more. I love my purchase and with the help of customer service a minor problem was corrected with a second item. I will definitely buy again. Thank you.

Date of experience: June 7, 2020
Washington
1 review
0 helpful votes
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Amazing service
June 2, 2020

Amazing service I asked some things and they responded quickly, I received the dress I had bought today in the morning, ready for the party on Saturday night.

Date of experience: June 1, 2020
Canada
1 review
0 helpful votes
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This website is very easy to use, customer service was amazing and they answered my question quickly. Thanks, I can't wait to wear my new dress.

Date of experience: May 30, 2020
New York
1 review
0 helpful votes
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Great help
May 28, 2020

Everyone in this online boutique has been a great help. Amazing customer service, timely through the chat. Questions answered in minutes.

Date of experience: May 27, 2020
GB
1 review
0 helpful votes
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I bought many items from this store, I only had the first problem with a tight short dress. I called to return the item for a refund and had a great experience. They were very helpful and took care of everything. It's really nice to deal with a company that knows how customer service is done.

Date of experience: May 22, 2020