On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.
Monterey Bay Herb Co. Reviews Summary
Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Most of the time things went well. Then, there were times when i had to fire off some strong emails. And what is the deal with the cheap packaging and costly shipping? I was drawn back by an email offering a 20% discount.
I am a repeat customer. The tea comes quickly. I am happy with the blend.
Love the quality of the organic herbs and spices. Fast processing and greta prices! Thank you.
Love the quality of wild crafted and Organic herbs.
Shipping to the U.S Virgin Islands is expensive but I love Herb Co. Herbs.
Every time I buy bulk spices on line with Monterey Bay it's an easy and efficient process. I've been able to find some hard to find items like powdered Myrrh, Cassia (or cinnamon) powder and Frankincense Tears for our Good Friday event. Their high quality spices were shipped in a timely manner arriving without incident.
I was going to double my order and then it doubled the shipping price. I thought it'd go up a little but not that much. I still love the quality of the products
Order comes quick and correct every time so far! Love that about them.
Mostly you have what I want when I want it. Sometimes I have to wait.
All have been positive. Products were well packaged and easy to use.
I had a great experience which is why you are my go to for quality herbs and spices
Great experience with ordering and receiving my products. I will be ordering again in the future
Very Nice! These herbs are very nice and they are nice to me. Thanks
Good quality for a good price, easy to use website and prompt delivery.
The only problem I have is the cost of shipping, I would shop more often if it wasn't so high but $20 shipping on a $30 order is pretty bad.
What you see is what you get and for a good price. Always arrives on time we'll packed
Good experience! Responsibly delivery time. Great good products
The spices and herbs I bought are perfect. Great value and super delicious!
Looking for an affordable alternative to Amazon! I am very pleased with your company and looking forward to trying the Olive Leaf Tea!
High quality at a great price for bulk tea and herbs. Fresh and keeps very well.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members