Monterey Bay Herb Co.

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Monterey Bay Herb Co.

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
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Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

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17,657 reviews

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Florida
1 review
0 helpful votes
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Business
March 21, 2025

I order all my herbs and teas from you. I spend a lot of money for a small business. I wished you offered a B2B deal.

Date of experience: March 11, 2025
Georgia
1 review
0 helpful votes
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Customer service is great.
March 21, 2025

A US based person always answers, is easy to understand and is knowledgeable about the products. If they don't know off the top of their heads, they take time to get answers. Adriana is the best.

Date of experience: February 17, 2025
Illinois
1 review
0 helpful votes
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Order process is too long
March 21, 2025

Your product is great. Ordering from you takes too long. I have tried to place this order now three times. You need to offer more coupons.

Date of experience: March 11, 2025
North Carolina
1 review
0 helpful votes
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Why I will reorder again
March 21, 2025

Had a little trouble
New customer. It was quiet informative on products and usage. Just waiting for delivery to see quality. Prices are great

Date of experience: April 4, 2025
Illinois
1 review
0 helpful votes
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Everything in one place
March 21, 2025

Great service and fast delivery. The prices are great and good quality products

Date of experience: March 10, 2025
Nevada
2 reviews
1 helpful vote
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Always great products
March 20, 2025

This is my favorite place to purchase herbs for my small business! You guys always have what I need.

Date of experience: March 10, 2025
Indiana
1 review
0 helpful votes
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Dried parsley root
March 20, 2025

Great communication. Quick delivery. Very good product, would purchase again.

Date of experience: March 10, 2025
Washington
1 review
0 helpful votes
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Good prices, things are not always in stock. But an excellent company. Have been ordering from them for years.

Date of experience: March 10, 2025
Nebraska
1 review
0 helpful votes
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Best Prices!
March 20, 2025
Updated review

They ship super-fast and have the best prices! Thanks for being awesome!

Date of experience: March 10, 2025

They have the best deals!
August 30, 2024
Previous review

We sell a lot of herbs in our shop. This company has the best deals, most of the time!

Date of experience: August 20, 2024
Oregon
1 review
0 helpful votes
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TEADRIN KER
March 20, 2025

YOUR SERVICE IS ALWAYS GOOD. THIS TIME i TRIED TO ORDER FROM MY CELL PHONE AND IT WOULD NOT WORK. I TRIED FIVE TIMES TO GET IT TO WORK. FINALLY WENT TO MY DESK TOP COMPUTER AND MY ORDER WAS ACCEPTED. ALMOST GAVE UP. TODAY WAS GOING TO BE MY FINAL ATTEMPT. GJ

Date of experience: January 10, 2025
Ohio
1 review
0 helpful votes
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Ordering was straight forward, easily done. Thanks for the ease of ordering.

Date of experience: March 25, 2025
Massachusetts
1 review
0 helpful votes
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Terrific
March 20, 2025

Awesome and easy ordering website is great to navigate! Thanks

Date of experience: March 24, 2025
Minnesota
1 review
0 helpful votes
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Selection is Limited
March 20, 2025

We needed 5 different herbal extracts, of which only 3 were available. Disappointing given that some other companies had all 5.

Monterey Bay Herb Co. attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 10, 2025
California
1 review
0 helpful votes
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I love this company
March 20, 2025

I love that I can come here and choose my herbs that are great quality for a good price. Thank you!

Date of experience: March 24, 2025
Alabama
1 review
0 helpful votes
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Great quality
March 20, 2025

I recommend monterey because the product is fresh and it worked wonders for me.

Date of experience: March 9, 2025
Belarus
1 review
0 helpful votes
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Wonderful products
March 19, 2025

Very high quality of organic herbal powers. Very easy to purchase and use the website that is nicely organized.

Date of experience: March 9, 2025
Texas
1 review
0 helpful votes
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Good price for quality
March 19, 2025

I found what I needed right away. The quality of the materials is good, the price was right, and the shipping was quick.

Date of experience: March 24, 2025
Florida
1 review
0 helpful votes
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Great service great portions
March 19, 2025
Updated review

Order herbs for my aunt and she was thrilled with her order she was having trouble sleeping and it helped her and her friends

Date of experience: March 9, 2023

Great prices speedy service
May 21, 2024
Previous review

So far i have found everything that i was looking for at great prices

Date of experience: May 11, 2024
Tennessee
1 review
0 helpful votes
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I enjoy of the taste of your tea
March 19, 2025

The tea is not bitter it is fresh tasting and tastes delicious

Date of experience: March 8, 2025
Kentucky
1 review
0 helpful votes
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Great Price
March 18, 2025

Great Price and great beans. Easy shopping and fast delivery.

Date of experience: March 8, 2025