On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.
Monterey Bay Herb Co. Reviews Summary
Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Had to wait for some herbs as out of stock but nice to know that they test for lead. A great place to shop for bulk herbs and trust all their products to be hi quality. Do wish they had an actual storefront as I'm close driving distance!
Everything arrived just fine. Approximate date listed. I'm happy with my order.
Wonderful. Easy to order, delivery was on time. Products have been great quality.
I am sending an email as I signed up to the email list for the 15% discount but it was not reflected on my order.
Yes and then called and because I did not see a code was not given the discount. I placed the order anyway because I thought it would be fixed when I called.
I've placed several orders and I have never been disappointed. Quality product
My experience has always been a '10' Thankful for this great source.
Couple of spices were not available, otherwise process was easy and efficient
Good prices and overall quality for loose leaf tea in bulk..
Everything is exactly as described, great products and service
Fast shipping, great products and variety! Excellent customer service
The items I ordered arrived timely. They appeared fresh and clean
Shipping is fast. Easy to use website. Everything is pretty much always available. Quality of herbs is amazing.
Always the best experience, and i have been buying from this company since 2017 and i have 0 complaints.
I feel like Monterey Bay has the best prices when it comes to herb purchases.
Order received quickly and item received as described Thank you
Waiting on the Hydrangea root for a while. Please let me know when you get it in.
Fresh product and I like the packaging that it is in. Thank You
Products were great, easy to purchase.
Would like a "reorder" function, to repeat past purchases with a single click.
I recently acquired these Organic herbs and I am highly impressed with their quality and effectiveness. I utilize these herbs for various purposes, including foot baths, cleaning my home, creating sugar scrubs, and enhancing positive energy. This powders has significantly simplified my life. I strongly recommend all!
Great Company to order from to get the tea and fast shipping.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members