On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.
Monterey Bay Herb Co. Reviews Summary
Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Never purchased herbs and things before, Monterey Bay Herb co. Made it easier than I thought it would be.
When I ordered, it was easy and when I received what I ordered, it was good quality products.
I like visiting the shop in SF Professional. Great customer service
Ordered ingredients for making mustard, same quality as other places.
No problems with shopping or delivery. VERY DISAPPOINTED with the tea as received, which in my opinion was FAR to heavily roasted, making it equivalent to a strong Chinese black tea rather than delicate, i.e. Approaching an Oolong as other Darjeeling teas I have enjoyed.
Excellent best quality that I am very pleased with thank you
As a returning customer I know exactly what products I want to buy. The process is quick and easy with no hidden costs, prompt shipping, and good product.
The herbs are usually always consistent and they starting to switch to a resealable bag which I do love. It makes it easier to keep fresh. They have a huge selection and the prices are best around.
Love the prices but would love to see the herbs at least in air tight packaging.
I have ordered herbs here for years. It was always $8.50 for shipping. Now it is gone totally. Last time I ordered it said it would be on my order but nothing i did got it there. As traditional methods of medicine become increasingly out of reach for every day people herbal medicine will be rising ing usage. Get ready and please be of the healer class of businesses and keep costs to a minimum as much as possible. Let big Pharma be the greedy unaffordable entities they have become.
Great prices, great product, fast shipping, great selection
I love this place great prices and excellent herbs and fast shipping
Purchased for a family member.
Arrived quickly.
VERY satisfied with the quality of the product.
I encountered shipping issues not due to Monterey Bay Co. Their customer service person helped me to get my package delivered correctly. Thank you!
I have ordered a lot from you over the years and I have found them to always be fresh.
I love this company! I have never had a bad experience and shipping is quick
I bought Bee Pollen Granules, this time. Best Quality, the Taste is awesome. Easy to order, Always super fast shipping. And the Best Prices! This is the Place to buy your Herbs!
I love the quality and selection and your prices are awesome too!
Enjoy 15% off should have been $15 off. I went ahead placed order. I need to make some antibiotics.
Had to wait for some herbs as out of stock but nice to know that they test for lead. A great place to shop for bulk herbs and trust all their products to be hi quality. Do wish they had an actual storefront as I'm close driving distance!
Everything arrived just fine. Approximate date listed. I'm happy with my order.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members