Monterey Bay Herb Co.

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Monterey Bay Herb Co.

Monterey Bay Herb Co.

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
How would you rate Monterey Bay Herb Co.?
grey stargrey stargrey stargrey stargrey star

Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

17,745 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Cynthia W.
Unfollow Cynthia W.
Share Review
Report Review

First time to order from company
July 12, 2023

Very easy to shop for what I needed. It was a little problem with new customer form and a small section not filled in, highlighting missing info would have helped.

Date of experience: July 12, 2023
Massachusetts
1 review
0 helpful votes
Follow Martha N.
Unfollow Martha N.
Share Review
Report Review

The website is easy to use, it's easy to know what you will pay at checkout, the variety of herbs is top-notch, the prices are fair. I love using this site/company!

Date of experience: July 11, 2023
California
1 review
0 helpful votes
Follow Beth D.
Unfollow Beth D.
Share Review
Report Review

Once I got logged in, it was easy to shop on the site.

Date of experience: July 9, 2023
Texas
1 review
0 helpful votes
Follow Roy E.
Unfollow Roy E.
Share Review
Report Review

Quality product. Site is easy to navigate. I've made multiple orders over time leaving me totally satisfied with the product and the service provided.

Date of experience: July 8, 2023
Colorado
1 review
0 helpful votes
Follow Marilyn C.
Unfollow Marilyn C.
Share Review
Report Review

Bulk Hibiscus Tea Bags
July 8, 2023

The ordering process and setting up a new account was quite easy.

Date of experience: July 8, 2023
Iowa
1 review
0 helpful votes
Follow Greg D.
Unfollow Greg D.
Share Review
Report Review

Herbalcom vs Monterey Bay
August 3, 2023

Your prices and shipping have really gone up since changing from Herbalcom. I also miss the country of origin.

Date of experience: July 3, 2023
California
1 review
0 helpful votes
Follow Melody D.
Unfollow Melody D.
Share Review
Report Review

I'm so grateful for these herbs
July 3, 2023

This website was very easy to use. The prices are affordable and the herbs a great quality I have already recommended this company to family members. Thank you.

Date of experience: July 3, 2023
Melissa M. — Monterey Bay Herb Co. Rep
over a year old

Hello Melody!
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and your family!

Iowa
1 review
0 helpful votes
Follow DENA D.
Unfollow DENA D.
Share Review
Report Review

Great company!
July 1, 2023

I received quality products. Products are nicely packaged, and arrived rather quickly. The website is straight forward and very easy to use. Good information on each product is listed as well. I will definitely continue to order from Monterey Bay. The pricing is really good as well.

Date of experience: July 1, 2023
Ohio
1 review
0 helpful votes
Follow Shane N.
Unfollow Shane N.
Share Review
Report Review

Great product
July 1, 2023

The web sight was easy to navigate.
Product arrived in good shape and on time.

Date of experience: July 1, 2023
Mississippi
1 review
0 helpful votes
Follow Sandra H.
Unfollow Sandra H.
Share Review
Report Review

Service
June 30, 2023

Love the information given on each herb I looked at. Easy to change order. Fast service, very pleased overall.

Date of experience: June 30, 2023
California
1 review
0 helpful votes
Follow Shamyn O.
Unfollow Shamyn O.
Share Review
Report Review

Got a bit frustrated with trying to get re-registered with you (after so many years), but glad to be back with you.

Date of experience: June 27, 2023
Tennessee
1 review
0 helpful votes
Follow Teresa F.
Unfollow Teresa F.
Share Review
Report Review

Searching for real mustard seeds
June 26, 2023

The site was very easy to navigate and great prices.

Date of experience: June 26, 2023
Illinois
1 review
0 helpful votes
Follow Valarie B.
Unfollow Valarie B.
Share Review
Report Review

Healthy Living
June 26, 2023
Updated review

Good! I can't wait to receive my order!

I received it and I'm so very happy! It's a healthy way to live.

Date of experience: June 26, 2023

Good!
June 12, 2023
Previous review

Good! I can't wait to receive my order!

Date of experience: June 12, 2023
Ohio
1 review
0 helpful votes
Follow paula T.
Unfollow paula T.
Share Review
Report Review

Great value and choices!
June 24, 2023

We got what we wanted and it was affordable and quick.

Date of experience: June 24, 2023
Virginia
1 review
0 helpful votes
Follow Tamara O.
Unfollow Tamara O.
Share Review
Report Review

Awesome company
June 24, 2023

Website is easy to navigate even for an inexperienced computer user. Was amazed at how fast I received my order and the great quality of the herb that I ordered. Will definitely be using Monterey Bay Spice Co. For any of my herbal needs.

Date of experience: June 24, 2023
California
1 review
0 helpful votes
Follow Sylvia Z.
Unfollow Sylvia Z.
Share Review
Report Review

Order completed as expected.
June 23, 2023

Ordering was easy enough. But order limit to get free shipping is way too high!

Date of experience: June 23, 2023
Maine
1 review
0 helpful votes
Follow Patti O.
Unfollow Patti O.
Share Review
Report Review

I was looking for organic yellow mustard from North America.
When I learned that only India mustard was available, I asked for a sample.
It came quickly. (I haven't yet had a chance to try it.)

Date of experience: June 21, 2023
North Carolina
1 review
0 helpful votes
Follow Aaron R.
Unfollow Aaron R.
Share Review
Report Review

Simply Done
June 20, 2023

Wow. Your endeavor has a lot of goods in one place. It'll take time for me to comprehend. Who would have known lest they searched?
And it couldn't have been easier. The only difficulty I had was in deciding which tea might suit me. I grew up in the South where sweet tea on ice is summer. It always has been.
I've told my extended family of friends about Monterey Bay.
This is truly what good living is and it is affordable even to an old couple in retirement.

Date of experience: June 20, 2023
Oregon
1 review
0 helpful votes
Follow Barb V.
Unfollow Barb V.
Share Review
Report Review

Best Price and Sipping
June 19, 2023

I really like your shipping estimate feature it really helps!

Date of experience: June 19, 2023
Melissa M. — Monterey Bay Herb Co. Rep
over a year old

Hey Barb! Thanks for your feedback, we like this new feature too! It makes it so easy to see what the cheapest shipping option is for each specific order! We strive to make our website straightforward and simple to use.

Kentucky
2 reviews
0 helpful votes
Follow Dora G.
Unfollow Dora G.
Share Review
Report Review

I only use the red clover blossom in my tinctures. Unfortunately, I spent big money & many hours digging out the trash in this purchase including grass, wheat, leaves, stems, etc. But I big disappointment - bag wasn't vacuum sealed, the clover did not smell or look fresh. Will not order again.

Monterey Bay Herb Co. attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 19, 2023

Easy to find the product I was searching for
June 5, 2023
Previous review

Easy to find the product I was searching for. This season we have none in our area. Thanks!

Date of experience: June 5, 2023