Monterey Bay Herb Co.

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Monterey Bay Herb Co.

4.8

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From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
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Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

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17,726 reviews

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Washington
5 reviews
12 helpful votes
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Monterey Bay Herb Co. Review
August 16, 2023

I downgraded you 1 star (from 5 to 4) because@ the very end, it wasn't clear IF my order had been submitted, so I clicked on PLACE ORDER twice vs once, & after clicking on place order 2ce, I saw on your site that it said to only click on place order once, so a bit confusing, as definitely don't want to have my one 10-lb order of psyllium husk powder double-ordered! Other than that confusion@ the end of the checkout process, your site is well-laid out & easy to use & understand. Thank you! Maureen M-McGregor

Date of experience: August 16, 2023
Nebraska
1 review
0 helpful votes
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Quality and easy to use.
August 16, 2023

I love the website, so easy to order! I love being able to get smaller sizes at great prices. Shipping was quick and the quality has been excellent.

Date of experience: August 16, 2023
California
1 review
0 helpful votes
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Herbco is the best!
August 13, 2023

You guys have everything, and at great prices, too!

Date of experience: August 13, 2023
Florida
2 reviews
0 helpful votes
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Wonderful and Amazing
August 12, 2023

Quality products and services for unbeatable price you will love this company

Date of experience: August 11, 2023
Utah
1 review
0 helpful votes
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Excellent Shopping Experience.
August 10, 2023

It's nice to order from a company and get the item I wanted in an efficient manner.

Date of experience: August 10, 2023
New York
1 review
0 helpful votes
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Just what I ordered!
August 9, 2023

Quick and easy! My first package got lost in the mail not to the fault of Herb Co and they sent me another order for free!

Date of experience: August 9, 2023
Washington
1 review
0 helpful votes
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Very happy!
August 3, 2023

Thank you so much for helping get past the endless loop on website so I could place an order!

Date of experience: August 3, 2023
Pennsylvania
1 review
0 helpful votes
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Great herbs and quality
August 2, 2023

Great herbs and delivery was smooth, glad to find organic products at a great price for resale.

Date of experience: August 2, 2023
Georgia
1 review
0 helpful votes
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Prompt service and quality product
August 2, 2023
Updated review

The experience was a bit awkward on mobile, but I received a quality product promptly.

Monterey Bay Herb Co. attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 2, 2023

The shopping cart should be able to do PayPal Express...
August 18, 2023
Previous review

The shopping cart should be able to do PayPal Express checkout. It would eliminate a lot of unnecessary typing.

Date of experience: July 19, 2023
Georgia
1 review
0 helpful votes
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Reply
August 2, 2023

So far real happy with your website. I'm just made my first order so we'll see.

Date of experience: August 1, 2023
North Carolina
1 review
0 helpful votes
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Very pleased
July 31, 2023

Easy to order - received quickly and in perfect condition

Date of experience: July 31, 2023
Pennsylvania
1 review
0 helpful votes
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Bad taste
August 27, 2023

Return policy if not satisfied with product you should be able to return item and also get the shipping fee back shipping fees are high but you have lots of available flavors so I should be a satisfied customer thanks I don't think I received my discount either

Date of experience: July 27, 2023
Guatemala
1 review
0 helpful votes
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Lavender purchase
July 21, 2023

The product was shipped to the wrong address. Now I won't be able to send it to the Guatemalan coop until Jan. 2024. I am not a happy camper. We will miss our Christmas sales.
Barb Lorraine

Date of experience: July 21, 2023
Georgia
1 review
0 helpful votes
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Amazing products. Will be back
July 20, 2023

So many options. Was suggested by a trusted source and I will be back. Thank you.

Date of experience: July 20, 2023
California
1 review
0 helpful votes
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Buy Some. You will be pleased.
July 18, 2023

A great selection. Deliciously strong Assam black tea, delivered to my door.

Date of experience: July 18, 2023
Washington
2 reviews
0 helpful votes
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I am now a loyal customer
July 18, 2023

I'm new to buying herbs and roots, so this was easy to use.

Date of experience: July 17, 2023
Colorado
1 review
0 helpful votes
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Excellent
July 17, 2023

First time buyer, I definitely will be back. Kelp is such an important nutrient because of its iodine.
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Date of experience: July 17, 2023
Washington
1 review
0 helpful votes
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White sage bulk
July 16, 2023

I couldn't find bulk white sage anywhere without it being wrapped up into smudge sticks I stumbled onto this site and placed my order.

Date of experience: July 16, 2023
California
1 review
0 helpful votes
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Same old, and that's a good thing
July 13, 2023

It's easy to find what you are looking for. Also, I really appreciate the detailed description of the spices/herbs, their sources, uses, and storage recommendations.

Date of experience: July 13, 2023
North Carolina
1 review
0 helpful votes
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First time to order from company
July 12, 2023

Very easy to shop for what I needed. It was a little problem with new customer form and a small section not filled in, highlighting missing info would have helped.

Date of experience: July 12, 2023