Monterey Bay Herb Co.

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Monterey Bay Herb Co.

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
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Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

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17,761 reviews

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Kentucky
2 reviews
0 helpful votes
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I only use the red clover blossom in my tinctures. Unfortunately, I spent big money & many hours digging out the trash in this purchase including grass, wheat, leaves, stems, etc. But I big disappointment - bag wasn't vacuum sealed, the clover did not smell or look fresh. Will not order again.

Monterey Bay Herb Co. attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 19, 2023

Easy to find the product I was searching for
June 5, 2023
Previous review

Easy to find the product I was searching for. This season we have none in our area. Thanks!

Date of experience: June 5, 2023
California
3 reviews
0 helpful votes
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Healing teas and herbs
June 19, 2023

Great web site. Easy to navigate. Helpful product commentary. Thanks!

Date of experience: June 18, 2023
Melissa M. — Monterey Bay Herb Co. Rep
over a year old

We love that you came to us to shop for your organic herbs and spices! Thank you for your order and review!

Georgia
1 review
0 helpful votes
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Disappointed, scammed, never received my order
July 19, 2023
Updated review

I ordered 1 pound of the opium poppy seeds, I have never received my order so I suggest not to order from herb co untill further notice. If they deliver my order I will change my rating.

Date of experience: June 18, 2023

I ordered 1 pound of the opium poppy seeds, I will...
May 14, 2023
Previous review

I ordered 1 pound of the opium poppy seeds, I will plant for my clients as decorations, thanks so much. They better sprout and grow. Because if not I won't order from you again, if anyone else has ordered these are they actually the opium poppy? And was you able to harvest the seeds from the pods after growing season

Date of experience: May 14, 2023
California
1 review
0 helpful votes
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Great product
June 15, 2023

Great product, looking forward to replenishing our supply.

Date of experience: June 15, 2023
Melissa M. — Monterey Bay Herb Co. Rep
over a year old

Hello Miss Carol! We are so thrilled that you enjoyed our Chai blends. Thank you for taking the time to leave a review!

Wisconsin
1 review
0 helpful votes
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Good place to deal with
June 15, 2023

Been easy to navagate.the product was awesome and they did business in a real timely manner. Gor packages two days earlier then expected.

Date of experience: June 14, 2023
New Hampshire
1 review
0 helpful votes
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I recommend
June 14, 2023

I love the website and information. Lots of hard to find items. Great prices and value.

Date of experience: June 14, 2023
Kentucky
1 review
0 helpful votes
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Freshly Fabulous!
June 14, 2023

This is my favorite herb company! I will continue to shop here as all of the herbs i have purchased & received have been carefully packaged & sent in a decent time frame! Thank you all very much! Blessed Be!

Date of experience: June 13, 2023
Melissa M. — Monterey Bay Herb Co. Rep
over a year old

Thank you very much for placing your orders with us and for taking the time to write your review! We are so glad that you have found such satisfaction with our products!

Colorado
1 review
0 helpful votes
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Have not received my order
July 13, 2023
Updated review

Good easy website to navigate
Have yet to receive my order

Monterey Bay Herb Co. attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2023

Good easy website to navigate
May 27, 2023
Previous review

Good easy website to navigate

Date of experience: May 27, 2023
California
1 review
0 helpful votes
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Happy with all my purchases
June 13, 2023
Updated review

Products are great,
But I must resubmit the sales tax info (state, etc) everytime I add an item. Even if I'm not changing my address, just adding items, system insists I continually update my address.

Date of experience: June 12, 2023

Well, I must resubmit the sales tax info (state, etc)...
June 25, 2023
Previous review

Well, I must resubmit the sales tax info (state, etc) everytime I add an item. I'm not changing the address, just adding items.

Date of experience: May 26, 2023
South Carolina
1 review
0 helpful votes
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Wonderful Company and Herbs!
June 12, 2023

Great customer service call! Friendly and informative. Beautiful website, though a little slow. Looking forward to receiving the herbs quickly. Thanks!

Date of experience: June 12, 2023
Florida
1 review
0 helpful votes
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No place for discount code
June 11, 2023

Site had no place for the welcome 15 code so only 4 stars

Date of experience: June 11, 2023
Missouri
1 review
0 helpful votes
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Herbs are a great quality.
June 11, 2023

Was so very happy to find this site! Finding what I needed was easy.

Date of experience: June 11, 2023
North Carolina
2 reviews
0 helpful votes
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Great selection herbs are always in stock! Will order again!

Date of experience: June 7, 2023
Bahamas
1 review
0 helpful votes
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Great!
June 6, 2023

VERY informative! Love the product will order again

Date of experience: June 6, 2023
California
1 review
0 helpful votes
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Love this Company
June 6, 2023

I found exactly what I needed very quickly. The quality of the products is great.

Date of experience: June 6, 2023
Ohio
1 review
0 helpful votes
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Excellent service
June 6, 2023

Easy to order, can't wait to receive order.
Fast delivery.

Date of experience: June 6, 2023
Florida
1 review
0 helpful votes
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This is my first time shopping it was highly recommended

Date of experience: June 5, 2023
Georgia
1 review
0 helpful votes
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Vege capsules at home
June 5, 2023

Easy to navigate and swallow. Good with digestion.

Date of experience: June 5, 2023
Maine
1 review
0 helpful votes
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Thank you
May 29, 2023

User friendly, great selection of herbs, pleased with shipping

Date of experience: May 29, 2023
Georgia
1 review
0 helpful votes
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Love this company!
May 28, 2023

Great price! Looking for Kelp at a good price and found it. I love that it is organic and wild harvested. Shipped fast. Packaged for freshness. Great price! Happy Customer!

Date of experience: May 28, 2023