On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.
Monterey Bay Herb Co. Reviews Summary
Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great selection of products at reasonable prices.
Products were exactly as ordered.
Very pleased!
I found everything I was looking for unlike a few other sites I tried. Quick and easy search! Fast check out!
Quick and easy to order and fast delivery. The product was just what I was looking for
New customer.
I love your herbal selection will order more soon! Thank you for your existence!
Love the press n brew tea bags to make my hand-crafted custom tea bags.
Fast and easy to order, and came fast i just hope I have an easy return
It was easy to find exactly what I was looking for, their pricing beat many others that I have looked at prior, the herbs were good quality and they arrived fast.
,So far so good ok next time it will be a larger order. Thank you very much
Easy to navigate, has many different herbs to choose from.
Very easy to find what I was looking for and the ability to move from checkout to cart and back to product worked very well.
Easy and helpful, so easy to find and see all the teas available!
Great selection great prices. Love being able to by quality herbs and spices in bulk and for bargain prices.
Easy to find the flowers I was looking for. Detailed information given on each item, presented in a very organized way that is easy to understand. My only issue was figuring out how to add an item to my cart - I put in the size I wanted, but didn't notice the quantity box next to it. Even though shipping cost more than the price of the herb itself, the total came out to about the same as buying a similar product on Amazon with free shipping, so I ordered direct from the supplier.
Hello Margaret!
It is not every day that we receive feedback as detailed and thoughtful as yours. Trust me when I say that it did not go unnoticed. Your comment has given us valuable insight into the products and services we provide at Herbco. We sincerely thank you for taking the time to share your thoughts with us. Have a great day!
Very easy to navigate site as a first time customer. Couldn't wait to try your teas and was not disappointed. Your berry herbal blends are flavorful without
Order subsmission delayed / duplicate account / password reset required
Thank you for the right product (elderberry, dessicated, organic) at the right price and pompt delivery.
Fast and easy to use website. Excellent pricing. I expected to wait longer for my delivery and was pleasantly surprised by the speed of delivery. Product is well packaged and good quality.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Denise!
Your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future. Have a great day!