On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.
Monterey Bay Herb Co. Reviews Summary
Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Love all the informational blurbs on each product. Would love brewing information too. Recipes?
Very easy to maneuver the website. Love all the options available and the prices! I would recommend to anyone looking for good quality herbs.
I googled Moringa and saw it available so I ordered it. They charged $8.00 Shipping for 1lb bag. I saw they also had Alfalfa leaf after my order was completed. I emailed them then waited over the weekend having asked them to add to my order and I'd pay the difference. They refused to add the alfalfa to my order. I placed a second order and they charged me $12.99 shipping for the 1lb alfalfa bag that would have fit easily in the $8.00 box. You tell me if you'd like this experience?
First time user, and most definitely appreciated the service provided.
Overall good. I was thrilled to get my stuff the next day. It would be good if there were more Ayurvedic herbs like Triphala,
Super easy to order from and very fast shipping from their warehouse. We've been very happy dealing with them.
First-time buyer, and am thrilled with the entire experience...will definitely purchase again.
Very simple to find the product I wanted, and checkout was smooth. My package arrived quickly, and was well packaged.
Hello Jill!
Thank you for the fantastic review! We do all we can to provide our customers with premium quality herbs, and it always makes our day when a customer appreciates it. Thanks again for your support!
Easy to order. Shipping seems too high.
Received product and the quality is much higher than I received from another supplier. Thanks!
Easy site to navigate. Good prices! My order arrived promptly and in excellent condition.
Easy to order. Usually has what I want at a great price. Fast shipping.
Good prices on organic products, that are processed properly. Some people don't realize this is extremely important. If you don't process the herbs properly, you get the product and it is brown and ugly. It has no medicinal property. This product looked beautiful. It retained its original color. I am very impressed with the product and price. Thank you so much.
Quick, uncomplicated and easy! Working great to help with the issues I am using it for!
Highly recommend!
We received our order faster than expected. Package was top notch. Pretty easy to order. We are very pleased with our order.
The website is very easy to navigate! So many varieties of bulk herbs and great price too
Pretty good and clear. Now that I have tasted this tea.
I am not sure I will be ordering again.
Compared to walmart peppermint tea in green box
I wish you had more organic. Other than that, great selection!
Great selection of products at reasonable prices.
Products were exactly as ordered.
Very pleased!
I found everything I was looking for unlike a few other sites I tried. Quick and easy search! Fast check out!
Hello Denise!
Your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future. Have a great day!
Quick and easy to order and fast delivery. The product was just what I was looking for
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Sonia!
Thank you so much for the stellar review! We are thrilled to find out we were recommended, and that you are appreciating all the information we have available on our herbs and spices. I wanted to let you know that we do have some additional recipe resources for our customers to browse, if they are so inclined, located at this link:
https://www.herbco.com/s-799-recipes.aspx
I hope this helps and thanks again! Have a wonderful day!