Monterey Bay Herb Co.

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Monterey Bay Herb Co.

Monterey Bay Herb Co.

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
How would you rate Monterey Bay Herb Co.?
grey stargrey stargrey stargrey stargrey star

Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

17,668 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Bonnie H.
Unfollow Bonnie H.
Share Review
Report Review

Easy to use as a first time customer.
Thank you for allowing consumer sized order. Spoke with Larry & he gave helpful shopping hints.

Date of experience: March 13, 2024
Alabama
1 review
0 helpful votes
Follow Kerry T.
Unfollow Kerry T.
Share Review
Report Review

Super Simple
March 21, 2024

Easy and Simple! Products were delivered in an efficient and timely manner. Fantastic product!

Date of experience: March 11, 2024
Minnesota
1 review
0 helpful votes
Follow Michelle Y.
Unfollow Michelle Y.
Share Review
Report Review

Good quality herbs
March 11, 2024

I haven't been disappointed at all. These seem to be good quality herbs at a great price. Monterey Herb Co is the only I place I buy herbs from when purchasing online.

Date of experience: March 11, 2024
Missouri
1 review
0 helpful votes
Follow shirley I.
Unfollow shirley I.
Share Review
Report Review

I am waiting for you to get bromelain back in stock
March 10, 2024
Updated review

On time and all were accurate. I have never had any problems with your herbals. I would like to have label that indicate how the herb works, but i can look things up.

Date of experience: March 9, 2024

If i want to make a wish list for the future, it will...
February 24, 2024
Previous review

If i want to make a wish list for the future, it will not save. This web page can be challahging, as when i did an edit, it eliminated 2 of the items i wanted. Still out of Bromelain?

Date of experience: February 23, 2024
Virginia
1 review
0 helpful votes
Follow Chevalier V.
Unfollow Chevalier V.
Share Review
Report Review

Love!
March 9, 2024

Loving everything! The quality and the aromas are amazing. Quick shipping and very easy to understand the website

Date of experience: March 9, 2024
Oklahoma
1 review
0 helpful votes
Follow Gabriel P.
Unfollow Gabriel P.
Share Review
Report Review

Tea shopping
March 7, 2024

Easy to shop I will be "My experience with Chinese chai tea was delightful. The blend I tried offered a harmonious balance of spices and tea leaves, creating a comforting and aromatic infusion. The aroma alone was enticing, with notes of cinnamon, cloves, and cardamom intermingling beautifully. Upon tasting, I found the flavor to be rich and warming, with a satisfying depth that lingered on the palate. The tea provided a perfect balance of sweetness and spiciness, making it an ideal choice for cozy evenings or relaxed mornings. Overall, my experience with Chinese chai tea was thoroughly enjoyable, and I would highly recommend it to anyone looking to explore the world of flavorful and aromatic teas." again.

Date of experience: March 7, 2024
Melissa M. — Monterey Bay Herb Co. Rep
over a year old

Hey Gabriel!

Wow, thank you for the glowing review and the incredible detail you shared about your tea experience! We're thrilled to hear how much you enjoyed your brew, and your thoughtful feedback truly means the world to us. It's customers like you that make what we do so rewarding. Here's to many more delicious tea moments together! Thanks again and have a wonderful day!

Michigan
1 review
0 helpful votes
Follow Jennifer I.
Unfollow Jennifer I.
Share Review
Report Review

Happy
March 7, 2024
Updated review

First time ordering- I ordered Black Cohosh and Wild Yam roots. They came as expected and quickly. I will reorder.

Date of experience: March 7, 2024

First time ordering
February 22, 2024
Previous review

First time ordering- I like what I see

Date of experience: February 22, 2024
Tennessee
1 review
0 helpful votes
Follow Moxie D.
Unfollow Moxie D.
Share Review
Report Review

Amazing herbs
March 7, 2024

I love how cheap all the herbs are and the selection of them to choose from. This store has been a big help in providing me with access to the herbs I need for my herd of goats at affordable prices.

Date of experience: March 6, 2024
Florida
1 review
0 helpful votes
Follow Angel U.
Unfollow Angel U.
Share Review
Report Review

High Quality and Quick Delivery
March 7, 2024
Updated review

Overall it was a great experience. I received my order in about 3 days.

Date of experience: March 6, 2024

Overall it was a great experience
February 20, 2024
Previous review

Overall it was a great experience. I was confused about where to apply the code welcome 15 on my first order.

Date of experience: February 19, 2024
Minnesota
1 review
0 helpful votes
Follow mark L.
Unfollow mark L.
Share Review
Report Review

Great herbs and roots
March 5, 2024

Great quality product which met my needs and fast shipping as well

Date of experience: March 4, 2024
California
2 reviews
0 helpful votes
Follow laurie I.
Unfollow laurie I.
Share Review
Report Review

Order received
March 4, 2024

Online ordering is easy
Received exactly what I ordered and hoped for

Date of experience: March 4, 2024
Missouri
1 review
0 helpful votes
Follow Robbie P.
Unfollow Robbie P.
Share Review
Report Review

Pleased
March 4, 2024

Thank you for the prompt service and good quality...

Date of experience: March 4, 2024
Tennessee
1 review
0 helpful votes
Follow AMANDA N.
Unfollow AMANDA N.
Share Review
Report Review

Simple purchase, great product.
March 2, 2024

Shopping in your site is the easiest I have found. Add that to good prices and great product, I will be recommending your site to everyone I know.

Date of experience: March 1, 2024
Virginia
1 review
0 helpful votes
Follow Robert U.
Unfollow Robert U.
Share Review
Report Review

Exactly as advertised!
March 1, 2024

Great prices, huge selection, timely delivery, and easy overall process!

Date of experience: March 1, 2024
Kentucky
1 review
0 helpful votes
Follow Angela S.
Unfollow Angela S.
Share Review
Report Review

My order
February 29, 2024

Everything was fast and easy. Reasonable prices too. The herbs were well packaged. I feel like they're really good quality.

Date of experience: February 29, 2024
New York
1 review
0 helpful votes
Follow Gregory E.
Unfollow Gregory E.
Share Review
Report Review

Tasty tea blends - 5 star's
February 28, 2024

Great selection, and nice Tea Blends.
Fast shipping and great prices:)
I will be back

Date of experience: February 27, 2024
New Jersey
1 review
0 helpful votes
Follow N N.
Unfollow N N.
Share Review
Report Review

Too many things to fill out for PayPal customers but hope the quality of the product makes up for it!

Date of experience: February 26, 2024
Florida
1 review
0 helpful votes
Follow Nancy P.
Unfollow Nancy P.
Share Review
Report Review

Organic turmeric & ginger
February 25, 2024

Pleased with my purchase of organic turmeric and ginger, enjoyed the 15% off!

Date of experience: February 24, 2024
New York
1 review
0 helpful votes
Follow joan Q.
Unfollow joan Q.
Share Review
Report Review

I did not have a difficult time ordering my valerian root. I have no complaints. I was especially happy when I opened the box and saw how much valerian root, I got for what I paid. I have been paying top dollar at the local health food stores. I started looking for another option to buying valerian root when th local markets kept raising the price. Valerian Root is a very important herb in my nightly tea routine because I use it for sleep. So, I will be continuing to order this herb and try some other herbs also.

Date of experience: February 24, 2024
Georgia
2 reviews
0 helpful votes
Follow Laura L.
Unfollow Laura L.
Share Review
Report Review

I will purchase from them again.
February 23, 2024

It was very easy to find exactly the quantity of product I wanted, enjoyed the variety of herbs available.

Date of experience: February 22, 2024