On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.
Monterey Bay Herb Co. Reviews Summary
Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great spices. Haven't ordered for a while hope the quality is still there.
Site was easy to navigate. Found everything I needed except one product. Received order quickly. Over all good experience.
Received the product. I am very satisfied with your speedy service and good product. Thank you.
My specific order will be used for making tea blends. The entire experience from finding the product, ordering the product and receiving the product was wonderful. Thank you!
Excellent so far! The products are top quality and shipped/arrived quickly!
It was easy to apply the 15% off coupon as a 1st time customer. Enjoyed the selection. Will return.
Excellent. Found what I was looking for. Arrived just as expected. Thank you.
I appreciate this website and everything they have accessible for people.
Great prices and quality. I like being able to shop NOT on Amazon since my local shop closed and those remaining don't offer bulk pricing. They have so many choices!
Yay! I love you guys and the prices, thank you for the elderberries
So far so good. I am very happy with my order and the length of time it to to receive it.
Great, but the shipping costs almost as much as the product.
Great pricing! I ordered a pound of mullein tea, Monterey bay had the best price. I'm always nervous with a new company, this company delivers & checks all the boxes. My loved ones are enjoying the tea. I love that it came in 4 quarter pound bags, definitely made it easier to share with my loves ones.
I appreciate all the education that is offered before buying the herbs! My herbs came fast and I am happy with the quality. Thank you Monterey Bay!
I appreciate all the education that is offered before buying the herbs!
Fast shipping and no hassles. The price was affordable and I liked the detailed descriptions.
Easy checkout, fast selection, shipping is high overall good
Easy checkout, fast selection, shipping is high
Only because this is my first time ordering from here...I will rate again after I receive product.
When do you get a fresh bulk. Of cut herb
Easy to use as a first time customer.
Thank you for allowing consumer sized order. Spoke with Larry & he gave helpful shopping hints.
Easy and Simple! Products were delivered in an efficient and timely manner. Fantastic product!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Annette!
We're overjoyed to hear that your tea-making journey with our herbs was a delightful experience from start to finish! Thanks for choosing us for your organic herb needs. Happy blending! 🌿