Monterey Bay Herb Co.

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Monterey Bay Herb Co.

4.8

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From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
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Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

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17,646 reviews

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California
1 review
0 helpful votes
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It was easy I marked what I need paid and you had it on the way the next day

Date of experience: April 27, 2024
Washington
1 review
0 helpful votes
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Great job
May 7, 2024

Very impressed with quality of product and packaging.

Date of experience: April 25, 2024
Virginia
1 review
0 helpful votes
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I make tea with these every day. Helps my nagging cough significantly.

Date of experience: April 24, 2024
Virginia
1 review
1 helpful vote
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Horrible return policy!
May 7, 2024
Updated review

Their tea is a substandard tea it's basically ok - they actually sent me a "herbal" tea that had Stevia in it - lol 😝
As I inquired to return the product, I was told that I would have to pay for shipping, the item cost me $20. I had to pay $10 to return it so basically I purchased an item that I returned and only got half of the money back.

Date of experience: April 24, 2024
Melissa M. Monterey Bay Herb Co. Rep
over a year old

Thank you for taking the time to leave us a review. We're sorry to hear about your experience. We'd like to clarify that our herbal tea blend's ingredients, including stevia, are clearly listed on our website. It appears there may have been a misunderstanding, and we regret any inconvenience this may have caused.

It is extremely important to us to be transparent about what herbs and spices are included in our blends because we know that everyone has different preferences. We encourage our customers to review our FAQ page for information about our return policy and product ingredients before making a purchase to ensure a smooth experience.

If you have any further questions or concerns, please feel free to reach out to us directly at 1-800-500-6148.


Tax free
April 20, 2024
Previous review

Tax free - also, there was a discount promotion

Date of experience: April 10, 2024
California
1 review
0 helpful votes
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It is VERY user friendly. Thank you. I am VERY happy with the product. I think I ordered a lil too much for just me but I'm still happy. Thank you

Date of experience: April 23, 2024
New York
1 review
0 helpful votes
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Star anise
May 7, 2024

The online experience was quick & delivery, the same. I didnt know how much 1/4 lbs of star anise was, so I got 2. Lol
My friends are very happy & it was much less expensive that buying a little jar at the grocery store for $10

Date of experience: April 23, 2024
Missouri
1 review
0 helpful votes
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Excellent place to shop.
May 7, 2024

Everything was very smooth, you kept my cart ready, I had to wait for a certain date to order and checkout was a breeze. Buying direct is a better way to shop. Thank you all for you all do.

Date of experience: April 22, 2024
Melissa M. Monterey Bay Herb Co. Rep
over a year old

Hey T.S.,

Thank you for your kind words! We're happy to hear that your shopping experience with us was smooth sailing. We also love that you chose to order directly from us after trying our elderberries on Amazon. Just like our herbs, we strive to provide nothing but the best quality and service to our customers. If you ever have any questions, just give us a shout. We're here to help make your herbal journey as delightful as possible! Have a great day!

Montana
1 review
0 helpful votes
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A lot of awesome product to choose from! My new favorite place to order from!

Date of experience: April 20, 2024
Arizona
1 review
0 helpful votes
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Good products good value
April 28, 2024

Very clear product descriptions easy to buy and really clean goods

Date of experience: April 18, 2024
California
1 review
0 helpful votes
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Great source
April 26, 2024

Quick ordering process and great pricing. The teas are delicious and fresh.

Date of experience: April 16, 2024
California
1 review
0 helpful votes
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Good Amount of Selections
April 25, 2024
Updated review

I have been purchasing from Monterey Bay Herb Co. For years and have been quite satisfied with the amount of products to select from. My orders have always come quickly and in good condition.

Date of experience: April 15, 2024

It was a little difficult to locate where to add the...
April 10, 2024
Previous review

It was a little difficult to locate where to add the item to my cart.

Date of experience: March 31, 2024
California
1 review
0 helpful votes
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Had what I wanted and very good for the price!
April 24, 2024
Updated review

I'm laced my order and was delivered early so wonderful! Exactly what I needed!

Date of experience: April 14, 2024

Saved money over Amazon for same
April 6, 2024
Previous review

Saved money over Amazon for same.

Date of experience: March 27, 2024
Georgia
1 review
0 helpful votes
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Ive made my first tincture so I hope to continue collecting herbs and learning to use them righty first time order is easy. Can't wait

Date of experience: April 12, 2024
Wisconsin
2 reviews
0 helpful votes
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Easy to find what I was looking for. Great prices quick delivery

Date of experience: April 11, 2024
Louisiana
1 review
0 helpful votes
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Perfect first order
April 19, 2024

This was our first order with Monterey Bay Herb co... but will not be our last! It was easy and quick! Great website! Easy checkout! Fast delivery! The products are perfect!

Date of experience: April 9, 2024
California
1 review
1 helpful vote
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Tea product
April 19, 2024
Updated review

In general not pleased with the quality of product. Black tea is absolutely not usable and is of a low grade tea. Much better quality at lower prices available at local stores! Will not shop again.

Monterey Bay Herb Co. attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 9, 2024

First time buyer
April 5, 2024
Previous review

First time buyer. Crazy to shop

Date of experience: March 26, 2024
Massachusetts
1 review
0 helpful votes
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I liked the set up and how easy it is to find things. Please add turkey tail mushroom & pao pereira (for cancer)

Date of experience: April 7, 2024
New York
2 reviews
0 helpful votes
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Site was easy to use and quick especially liked the short videos

Date of experience: April 7, 2024
Missouri
1 review
0 helpful votes
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I love buying in bulk,
April 16, 2024

Very easy and simple to order. Has a large variety of herbs at very reasonable prices. Very easy to order fro

Date of experience: April 6, 2024
Colorado
1 review
0 helpful votes
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Haven't ordered in awhile
April 16, 2024

Great spices. Haven't ordered for a while hope the quality is still there.

Date of experience: April 6, 2024