Monterey Bay Herb Co.

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Monterey Bay Herb Co.

4.8

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From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
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Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

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17,726 reviews

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California
1 review
0 helpful votes
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Love the website because it gives a lot of detail of the product and it was very easy to order and check out.

Date of experience: January 19, 2024
Idaho
1 review
1 helpful vote
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Shopping great - Oatstraw, not so much...
February 16, 2024
Updated review

I have ordered twice now from this company, and for the most part have been very happy with my purchase. However, their latest batch of Oatstraw was dismal. Instead of the color of hay with a touch of green, it was dark brown. And instead of smelling like freshly cut hay, it had a deep caramel smell - which should not be the case. I am in the middle of a refund request, so hopefully that will go well and I will continue to buy from this company :)

Monterey Bay Herb Co. attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 19, 2024

I love this company!
January 5, 2024
Previous review

I love this company! Great herbs, great prices!

Date of experience: January 4, 2024
New York
1 review
0 helpful votes
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Not yet used
January 19, 2024

Site is user friendly. Easy to navigate, quick checkout. Delivered on time

Date of experience: January 18, 2024
NL
1 review
0 helpful votes
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Love this company
January 24, 2024

Great 1st shopping experience
No real problem except for the camomile which should show in full review above

Date of experience: January 17, 2024
Washington
1 review
0 helpful votes
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Excellent quality, excellent product and customer service & super easy navigation of the website.

Date of experience: January 16, 2024
Florida
1 review
0 helpful votes
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Happy Customer
January 15, 2024

Very comfortable to purchase and find items. Great products

Date of experience: January 15, 2024
Arizona
1 review
0 helpful votes
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Great Herbs, Delivered Fast!
January 15, 2024
Updated review

I received excellent quality herbs with a four-day turnaround! I love the variety of items this company provides. I will continue to purchase all my herbs and such from this site!

Date of experience: January 15, 2024
Melissa M. — Monterey Bay Herb Co. Rep
over a year old

Hello Kara!
We appreciate your feedback and are delighted to know you enjoyed our herbs and spices with a speedy delivery! Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review. Have a wonderful day!


Shipping to expensive
January 8, 2024
Previous review

Shipping to expensive

Date of experience: January 1, 2024
Pennsylvania
2 reviews
0 helpful votes
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Happy to Bay...
January 14, 2024

Nice Large Leaves shopping hopefully easy shipping...

Date of experience: January 14, 2024
Arizona
1 review
0 helpful votes
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High Quality Herbs
January 14, 2024

The products are excellent quality and the prices are just right!

Date of experience: January 13, 2024
Idaho
1 review
0 helpful votes
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Have hard to find herbs and spices at great prices.

Date of experience: January 13, 2024
Indiana
1 review
0 helpful votes
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Herbs look and are rendering great!
January 12, 2024

Ease of access and could navigate the site well. And order came in a timely manner

Date of experience: January 12, 2024
Missouri
1 review
0 helpful votes
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I just received my order the other day and love it. I will continue ordering herbs from you guys.

Date of experience: January 11, 2024
New York
1 review
0 helpful votes
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Just as advertised.
January 11, 2024

Fair price, easy check out. I'm very happy with the product and service.

Date of experience: January 11, 2024
North Carolina
1 review
0 helpful votes
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NICE!
January 10, 2024
Updated review

Pretty happy with the quality of the product. 1 pound is a LOT of mullein. Probably didn't need to order 2 pounds, but... I'm set for a while...lol
New Customer so can't really rate until I experience the service and quality of the product. But the shopping experience was good.

Date of experience: January 10, 2024

New Customer so can't really rate until I experience...
December 27, 2023
Previous review

New Customer so can't really rate until I experience the service and quality of the product. But the shopping experience was good.

Date of experience: December 27, 2023
Minnesota
1 review
0 helpful votes
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Thankyou so much!
January 10, 2024

Website easy to navigate. Good photos. Quality product.

Date of experience: January 10, 2024
Arizona
2 reviews
0 helpful votes
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Quality & Value
January 10, 2024

I have been very pleased with the quality and value of the herbs I have purchased so far. As a result, I will be replacing many of my staples as they run low.

Date of experience: January 10, 2024
Connecticut
1 review
0 helpful votes
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Great service
January 9, 2024

Great selection wonderful. It was a pleasure to find what I needed.

Date of experience: January 9, 2024
California
4 reviews
1 helpful vote
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Easy to find what I wanted, equally easy to create an account.

Date of experience: January 8, 2024
Arizona
1 review
0 helpful votes
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Excellent quality!
January 8, 2024

The quality of your products is always amazing, and your prices can't be matched! Your speed of service is also excellent! Thank you!

Date of experience: January 8, 2024
Melissa M. — Monterey Bay Herb Co. Rep
over a year old

Hello Marie!

Thank you for sharing your feedback with us! It makes us incredibly happy to know that we were able to provide you speedy service along with high quality ingredients. We'll continue working hard to provide you with an excellent experience. Thanks again and have a wonderful day!

Nevada
1 review
0 helpful votes
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Highly recommend
January 6, 2024

Well functioning web site - refreshing! Wide selection of products, Found what I was looking for very easily. Product arrived safely; very well packaged. Very pleased with my purchase from Monterey Bay Herb Company and will definitely do business with them again.

Date of experience: January 6, 2024